John Romell | Page 10

John helped me with the order/purchase of my wife's 2013 X5. It was a very painless process and the car was delivered in literally 2 weeks. The rear wiper fluid mechanism seriously malfunctioned with 2013 X5. It was a very painless process and the car was delivered in literally 2 weeks. The rear wiper fluid mechanism seriously malfunctioned within 2 weeks over a weekend, and John made sure that the car was picked up and loaner dropped off first thing on Monday. Versus the larger BMW dealership closer to my house, I would rather work with Cain who provides better personal service. More

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I found my current used vehicle at Cain BMW. I was driving up from Columbus so I wanted to make sure it was still available before I made the trip. The salesman, John Romell, was incredibly helpful. H driving up from Columbus so I wanted to make sure it was still available before I made the trip. The salesman, John Romell, was incredibly helpful. He had the car parked right outside the front door for me when I got there. This car was impeccable! I couldn't find a single thing I didn't like about it! And the price was VERY reasonable. They were open to negotiation as well! For the shape the vehicle was in (great), the miles (very low), the price was amazing. I bought the vehicle that day. John was genuinely friendly and knowledgeable. Not pushy whatsoever. He is the kind of sales associate you want to deal with. He even called me a week or so after just to see how it was going with the car! I'll definitely be going back to Cain for my next purchase! More

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I purchased a CPO BMW on the web. The price was fair and they arranged all transport for me. The car was a s promised and I am very satisfied. they arranged all transport for me. The car was a s promised and I am very satisfied. More

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We had a great experience and love our new (used) vehicle. The whole crew is very friendly and not pushy in sales. They strive to meet your needs and dont waste your time showing you vehicles your no vehicle. The whole crew is very friendly and not pushy in sales. They strive to meet your needs and dont waste your time showing you vehicles your not interested in. We will continue to make purchases through Cain in n. Canton. Thank you More

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The sales experience we had with John Romell was excellent. I have already recommended Mr.Romell and Cain BMW to other friends and colleagues. I had a few issues with the X3 SAV post delivery tha excellent. I have already recommended Mr.Romell and Cain BMW to other friends and colleagues. I had a few issues with the X3 SAV post delivery that were eventually taken care of. I appreciated the service department's commitment to making everything right. Although I was initially frustrated with the problems, the service department worked with me to correct these issues. More

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John Romell was wonderful to work with. Genuinely friendly and very knowledgeable, extremely patient. Very helpful after the sale - made sure I knew all features. friendly and very knowledgeable, extremely patient. Very helpful after the sale - made sure I knew all features. More

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Cain BMW was the best car buying experience I have ever had. I am a fairly well informed out of town buyer looking for a quick, trouble free, no hassle deal on a 5 series BMW. Was looking for low mile us had. I am a fairly well informed out of town buyer looking for a quick, trouble free, no hassle deal on a 5 series BMW. Was looking for low mile used, however I saw a Cain ad on AutoTrader that had some aggressive prices on new vehicles so I called and spoke to John. They were so aggressive on pricing that it was a better deal for me to purchase a new 2012 rather than a used. As part of the deal I was trading in a vehicle, but due to the distance I could not bring the vehicle in for an advanced inspection. John asked me to send detailed pictures and a description and they quoted me a price over the phone and honored it when I arrived (no hassle over condition or other issues). This deal was so efficient that I was able to get it done with a couple of 10 minute phone calls and when I arrived I signed the papers and was on my way. I even requested that their finance group not waste my time trying to upsell me when I arrived, they didn't it was quick and easy. John and the folks at Cain are extremely professional and I will not hesitate to make a 3 hour drive to deal with them again. I highly recommend calling John if you are looking for a BMW. More

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This was our second purchase fron John. He makes the buying experience enjoyable. We are in the market for a car for our daughter and will return to John/Cain for her car also. buying experience enjoyable. We are in the market for a car for our daughter and will return to John/Cain for her car also. More

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Very professional and very easy car buying experience. We came from another dealership after a not so pleasant experience and John and the Cain staff made it so easy. They were honest and straight forward. T came from another dealership after a not so pleasant experience and John and the Cain staff made it so easy. They were honest and straight forward. This was easily the best car buying experience I have had. More

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I had a wonderful experience working with Ryan and John. I highly recommend Cain BMW to anyone looking for a car at a reasonable price and work with John for a no-hassle friendly experience. Thank you Ca I highly recommend Cain BMW to anyone looking for a car at a reasonable price and work with John for a no-hassle friendly experience. Thank you Cain BMW for my BMW 328xi and for making my experience such an enjoyable one. More

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