John Ruper
John Ruper at Ken Ganley Ford Parma

John Ruper | Page 37

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.8
415 Reviews
4.8

415 Reviews

Write a Review

415 Reviews of John Ruper

August 04, 2021

Dealership Rating
Employee Rating

Great service. Easy to deal with! Surprisingly had the vehicle on the lot I was looking for. Will be back in the future. Keep up the good work! More

by McNeilly.david
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Taylor-Mitchell

Aug 04, 2021

McNeilly.david responded

John Ruper should have been 5 stars not 4. That was a posting mistake. Dave

July 07, 2021

Dealership Rating
Employee Rating

👍 nice Always……. Excellent service. 😁THANKS . Hard. Work. To be the best.,/. SI. MUCHAS. GRACIAS POR. LOS. SERVICIOS DE LA FORD! Siempre muy. Cordiales. Y rápidos en todo! Bendiciones. More

by canica044
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2021

Ken Ganley Ford Parma responded

Thank you for your business and this fantastic review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 21, 2021

Dealership Rating
Employee Rating

Did a great job at finding me the vehicle I wanted for the price I needed. Would buy from here again for sure. John at the sales tower was A+. More

by j.bennett2523
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2021

Ken Ganley Ford Parma responded

It's fantastic to hear that John provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ganley Ford West!

June 11, 2021

Dealership Rating

We stopped in and Brandon was awesome. Not pushy at all and would recommend this dealership to all our friends and family and tell them to ask for Brandon. Class act!!!. More

by Rodneysym216
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Taylor-Mitchell

Jun 12, 2021

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us, Rodney! We're happy to hear Brandon took good care of you, and we hope you enjoy your new vehicle. We truly appreciate your feedback!

June 11, 2021

Dealership Rating

My salesperson Pam is great. I am a repeat customer and worked with Pam last time. Excellent customer service. That is why I returned. I am very pleased with my Ford Escape. More

by CB828
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pam was my salesperson and she was great 5 stars

Jun 11, 2021

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. Pam and our team work hard to make sure our guests have an exceptional experience. Congratulations on your new Escape! We will share your comments with our team, and we look forward to working with you again.

June 09, 2021

Dealership Rating

My salesman was great to work with he took his time and showed me the cars I was interested in. Made buying a new car pretty easy. More

by stephen.menko
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: AJ Bruno

Jun 10, 2021

Ken Ganley Ford Parma responded

Thank you, Stephen, for your feedback on your recent visit to Ganley Ford West. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

June 03, 2021

Dealership Rating
Employee Rating

Wanted to take this opportunity to acknowledge the team at Ganley Ford West, in particular, John Rupert and AJ. We followed this team from Liberty; as their dedication & commitment to our family, and ev More

by aprzybys42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: AJ Bruno

Jun 03, 2021

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with John, AJ and the rest of our team here at Ganley Ford West. We appreciate your business and hope to see you again soon!

Jun 03, 2021

aprzybys42 responded

You’re welcome & thank you!

June 02, 2021

Dealership Rating
Employee Rating

Very professional staff always makes me feel like family and looks out for the best interest of the customers also prompt on answering any questions More

by RMORTIMER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Walker

Jun 03, 2021

Ken Ganley Ford Parma responded

Thank you for choosing Ganley Ford West, your feedback and rating mean a lot to us. We're glad Daniel was able to help, and we hope to see you again!

May 27, 2021

Dealership Rating

A J the salesman helped me with re financed to buy my truck. Hassle free he spent time when other dealerships didn’t have time or didn’t have enough workers to help! More

by Jack
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: AJ Bruno

May 28, 2021

Ken Ganley Ford Parma responded

Thank you so much for your excellent review, Jack! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with AJ to be a positive one. We hope you enjoy your new truck, and don't hesitate to reach out if you need anything else.

May 27, 2021

Dealership Rating
Employee Rating

Very unhappy, service wasn't completed on my truck. Engine light came on cylinder 2 mis fire. I brought the truck in on May 8th 2021. I didn't receive the full tune up. The truck was serviced back in S More

by slaughter.k5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Matt Palffy

Jun 13, 2021

Ken Ganley Ford Parma responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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