John Russo
John Russo at Kings INFINITI

John Russo

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

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4.8
1,232 Reviews

Dealership Experience

32 yrs, 3 mos

Industry Experience

32 yrs, 3 mos

Languages Spoken

English English

4.8

1,232 Reviews

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1232 Reviews of John Russo

September 25, 2025

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Employee Rating

I am writing to express my sincere appreciation for the outstanding service I received from your team, particularly from service representative Mr. John Russo. John was incredibly helpful and professional, More

by Edmound Nahum
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Recommend Dealer
Yes

September 24, 2025

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Great service team and facility, always in and out when I go there to service my vehicle More

by MOECASH5451212
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Recommend Dealer
Yes

September 24, 2025

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Great service department manager and the rest service people were courteous and polite thank you More

by GIAROSE423
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Recommend Dealer
Yes

September 24, 2025

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Maria and her team walked me through all the fine details this truck has to offer! I was amazed at how much they knew about all the features the vehicle has and walked me through everything! If you’re in the More

by Miccio44
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Recommend Dealer
Yes

September 24, 2025

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Awesome customer service is always. I will definitely go back there for my regular inspection and regular service on my vehicle. John is the best.!! More

by GOSHKA326
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Recommend Dealer
Yes

September 20, 2025

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I was happy with the work. They did a great job on detailing both inside and outside of the vehicle More

by juldijo3
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Recommend Dealer
Yes

September 20, 2025

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Outstanding service. Car was ready on time. Service staff was very helpful and very friendly. More

by IGOR.VUGELMAN
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Recommend Dealer
Yes

September 19, 2025

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Great customer service. I was able to communicate with staff through texts and they were able to answer all questions instantly. Returned car 🚘 n the same day. More

by VRIVERA82
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Recommend Dealer
Yes

September 18, 2025

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Excellent service John is the best and the 2 secretaries are very helpful and very knowledgeable More

by JSPH222
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Recommend Dealer
Yes

Other Employees Tagged: Megan Largana, Carla Martinez

September 13, 2025

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John Russo was Great, as always. My issue was solved. I wish loaner car was available. More

by mp2you
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Recommend Dealer
Yes
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