John Russo
John Russo at Kings INFINITI

John Russo | Page 11

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

Contact Me
4.9
1,327 Reviews

Dealership Experience

32 yrs, 11 mos

Industry Experience

32 yrs, 11 mos

Languages Spoken

English English

4.9

1,327 Reviews

Write a Review

1327 Reviews of John Russo

September 20, 2025

Dealership Rating
Employee Rating

Outstanding service. Car was ready on time. Service staff was very helpful and very friendly. More

by IGOR.VUGELMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2025

Kings INFINITI responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 20, 2025

Dealership Rating
Employee Rating

I was happy with the work. They did a great job on detailing both inside and outside of the vehicle More

by juldijo3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2025

Kings INFINITI responded

Thank you, and have a fantastic day!

September 19, 2025

Dealership Rating
Employee Rating

Great customer service. I was able to communicate with staff through texts and they were able to answer all questions instantly. Returned car 🚘 n the same day. More

by VRIVERA82
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Sep 25, 2025

Kings INFINITI responded

Hello Vrivera82, thank you; we appreciate your feedback!

September 18, 2025

Dealership Rating
Employee Rating

Excellent service John is the best and the 2 secretaries are very helpful and very knowledgeable More

by JSPH222
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Largana, Carla Martinez

Sep 25, 2025

Kings INFINITI responded

Jsph222, we're so glad that we were able to go above and beyond your expectations!

September 13, 2025

Dealership Rating
Employee Rating

John Russo was Great, as always. My issue was solved. I wish loaner car was available. More

by mp2you
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2025

Kings INFINITI responded

Mp2you, we really appreciate your feedback!

September 12, 2025

Dealership Rating
Employee Rating

Very professional and helpful team shows concern for customers. Kept informed of progress and completed work when promised. More

by PDORIN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

Kings INFINITI responded

Hello Pdorin10, thank you; we appreciate your feedback!

September 07, 2025

Dealership Rating
Employee Rating

I would love to thank Matthew for being as kind as he was and also to the young men that received the vehicle very mannerly and professional thanks to all of you especially Matthew More

by Sunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

Kings INFINITI responded

Hello Sunshine, we appreciate you taking the time to leave us this feedback.

September 04, 2025

Dealership Rating
Employee Rating

I always get great customer service every time I come to this dealers and my car issues always get resolved. More

by PATRICKFELA28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

Kings INFINITI responded

Patrickfela28, your wonderful feedback and rating mean a lot to us.

September 02, 2025

Dealership Rating
Employee Rating

Polite, knowledgeable, supportive, informative, helpful, John made it easy to get what I needed accomplished in a timely manner. More

by FRANKREALI1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

Kings INFINITI responded

Frankreali1212, thank you for your kind words and this wonderful review!

September 02, 2025

Dealership Rating
Employee Rating

Good service and great people on time service and great job tank you so much for your service More

by FBOYKHUROZOV1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

Kings INFINITI responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

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