John Russo
John Russo at Kings INFINITI

John Russo | Page 10

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

Contact Me
4.9
1,327 Reviews

Dealership Experience

32 yrs, 11 mos

Industry Experience

32 yrs, 11 mos

Languages Spoken

English English

4.9

1,327 Reviews

Write a Review

1327 Reviews of John Russo

October 01, 2025

Dealership Rating
Employee Rating

John Russia made the great experience made sure my car got all the necessary service More

by LIRIDONGJURRA1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2025

Kings INFINITI responded

Liridongjurra1212, thank you for your kind words and this wonderful review!

September 30, 2025

Dealership Rating
Employee Rating

A huge thank you to Kings INFINITI for helping me get an amazing new car. From start to finish, the experience was smooth, professional, and truly enjoyable. Their team went above and beyond to make the pro More

by Andrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 16, 2025

Kings INFINITI responded

Hi Andrey, thank you for taking the time to leave a review for us at Kings INFINITI, Inc.. We're happy we could meet your expectations! Have a great day!

September 27, 2025

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John was so helpful and professional as always! I had to drop off my car and go to work, he was very accommodating and I got to my job on time. More

by GSAYAD
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Oct 26, 2025

Kings INFINITI responded

Hi Gsayad, we are very happy to have provided you with such a positive experience!

September 27, 2025

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The staffs there are very friendly emand professional. They always take care of any issues with my car and do a follow up. More

by AFONGCHOY597
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Megan Largana, Matthew Raiten

Oct 26, 2025

Kings INFINITI responded

Afongchoy597, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kings INFINITI, Inc..

September 26, 2025

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Extreme ease of appointment making service check-in, quick and easy vehicle was done as promised More

by Nino
Service Price Transparency
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Recommend Dealer
Yes
Oct 26, 2025

Kings INFINITI responded

Nino, we're happy to hear you had such a positive experience with our team!

September 25, 2025

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Employee Rating

I am writing to express my sincere appreciation for the outstanding service I received from your team, particularly from service representative Mr. John Russo. John was incredibly helpful and professional, More

by Edmound Nahum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2025

Kings INFINITI responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 24, 2025

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Employee Rating

Awesome customer service is always. I will definitely go back there for my regular inspection and regular service on my vehicle. John is the best.!! More

by GOSHKA326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2025

Kings INFINITI responded

Hello Goshka326, thank you; we appreciate your feedback! Hello Goshka326, thank you; we appreciate your feedback!

September 24, 2025

Dealership Rating
Employee Rating

Great service department manager and the rest service people were courteous and polite thank you More

by GIAROSE423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2025

Kings INFINITI responded

Giarose423, we're so glad that we were able to go above and beyond your expectations!

September 24, 2025

Dealership Rating
Employee Rating

Great service team and facility, always in and out when I go there to service my vehicle More

by MOECASH5451212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2025

Kings INFINITI responded

Moecash5451212, we're glad to hear you enjoyed your visit.

September 24, 2025

Dealership Rating
Employee Rating

Maria and her team walked me through all the fine details this truck has to offer! I was amazed at how much they knew about all the features the vehicle has and walked me through everything! If you’re in the More

by Miccio44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 28, 2025

Kings INFINITI responded

Miccio44, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kings INFINITI, Inc.. Have an awesome day!

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