Dealership Experience
32 yrs, 11 mos
Industry Experience
32 yrs, 11 mos
Languages Spoken
English
1,327 Reviews
Write a Review1327 Reviews of John Russo
August 12, 2025
I’ve been taking my car to kings auto group for about 8 years. No complaints at all. My service advisor John is the best he listens whenever I tell him about the problems I’m having with my car. The mechan years. No complaints at all. My service advisor John is the best he listens whenever I tell him about the problems I’m having with my car. The mechanics work very hard to find out what the problem is and it’s repaired and I can go about my day feeling secure that the job was done right. More
July 10, 2025
I was so happy. Diagnosed my car so fast and professionally. I recommend this service Diagnosed my car so fast and professionally. I recommend this service More
Other Employees Tagged: Megan Largana, Matthew Raiten, Carla Martinez
June 28, 2025
John was welcoming and extremely supportive w expert knowledge in determining best solutions.. What you want in service to you vehicle. knowledge in determining best solutions.. What you want in service to you vehicle. More
Other Employees Tagged: Matthew Raiten
June 25, 2025
Very knowledgeable and professional courteous staff. very frienfly and pleasant.kudos to service writer carla.. very frienfly and pleasant.kudos to service writer carla.. More
Other Employees Tagged: Sam Shtern, Carla Martinez
June 25, 2025
Mr. Russo was DYNAMIC, customer service was the best ,his attention to detail was first class. Also your staff at the service center was also top notch right down to the guys that signs you in. Thanks agai attention to detail was first class. Also your staff at the service center was also top notch right down to the guys that signs you in. Thanks again More
June 22, 2025
Kings Infiniti never fails to satisfy my expectations. _The sales and service staff are always courteous and professional and always satisfied my meds and concerns regarding my vehicle.I highly recommend K _The sales and service staff are always courteous and professional and always satisfied my meds and concerns regarding my vehicle.I highly recommend Kings Infiniti for buying and/or servicing your Infiniti or Nissan. More
Other Employees Tagged: Buddy Naipaul, Sam Shtern
June 20, 2025
2+ hours wait for standard service & inspection (took under an hour in queens). Service interval was not reset on the ECU. Was charged 3x for state inspection compared to Infiniti of queens (is it ev under an hour in queens). Service interval was not reset on the ECU. Was charged 3x for state inspection compared to Infiniti of queens (is it even legal?) Would rather the drive to queens next time. More
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