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John Russo

Overview Reviews (1087) Inventory (4)

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John Russo | Page 3

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

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4.9

1,087 Reviews

Overview Reviews (1087) Inventory (4)

Dealership Experience

31 yrs

Industry Experience

31 yrs

Languages Spoken

English

4.9

1,087 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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1087 Reviews of John Russo

March 08, 2024

Dealership Rating

Employee Rating

Excellent service as usual supervised by John Russo A pleasure to work with Honest straight forward and accommodating pleasure to work with Honest straight forward and accommodating More

by YELLJOC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Roman Zeltser

Helpful 0

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February 24, 2024

Dealership Rating

Employee Rating

John was very professional and kind. The facility was clean and comfortable. Repair was done on time. Highly recommend this place for all repairs. The facility was clean and comfortable. Repair was done on time. Highly recommend this place for all repairs. More

by MINETTI.JOHN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nelson Morales, Megan Largana, Matthew Raiten, Stephan Soto

Helpful 0

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Feb 26, 2024 -

Kings INFINITI responded

Thanks for the Great review. Our recently renovated service facility provides everyone a great environment while waiting for service, Thank you for your kind words, Stephan Soto , Kings Infiniti

February 22, 2024

Dealership Rating

Employee Rating

Is really good service all is nice here i recommend this place nice and clean place nice and clean More

by HERO1831

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 22, 2024 -

Kings INFINITI responded

Thanks for the great review, we take pride in our store and we are delighted you feel comfortable here , We appreciate your dedication to the store, Sincerely, Stephan Soto , Kings Infiniti/Nissan

February 21, 2024

Dealership Rating

Employee Rating

Great. I already completed a survey earlier. I completed a survey right after my visit. I already completed a survey earlier. I completed a survey right after my visit. More

by BODNARAA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Russo

Helpful 0

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February 16, 2024

Dealership Rating

Employee Rating

Excellent as usual Work performed without any issues Car delivered spotless John is the reason I stay with Infiniti delivered spotless John is the reason I stay with Infiniti More

by YELLJOC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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February 13, 2024

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Employee Rating

It was a great experience spending a lot of money on an older vehicle. I thought the parts were going to be cheaper. And the labor is so high, I don't know anymore.???? older vehicle. I thought the parts were going to be cheaper. And the labor is so high, I don't know anymore.???? More

by HARDCORE1173

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Russo

Helpful 0

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Feb 13, 2024 -

HARDCORE1173 responded

I believe if a customer spends over a certain amount of money, it should be considered that that customer pays a reasonable percentage offer parts and labor. That I believe, will keep customers coming back. After all, would Infiniti be happy that their vehicles are still rated and running perfectly on the streets. Many people would think so. (SP)

February 10, 2024

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Employee Rating

John is very helpful and has the answers to any questions I asked. When I come to dealer I always go to John I asked. When I come to dealer I always go to John More

by JANAEBARNEY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 14, 2024 -

Kings INFINITI responded

Thanks for your feedback, we appreciate your loyalty to Kings Infiniti, Thanks, again, Stephan Soto, Kings Infiniti

February 10, 2024

Dealership Rating

Employee Rating

Very professional, I'll always be a customer with you guys. I don't think I'm going to give up on Infiniti at all. guys. I don't think I'm going to give up on Infiniti at all. More

by Gwen

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Russo

Helpful 0

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Feb 14, 2024 -

Kings INFINITI responded

Thanks for the great review, we appreciate your feedback, Thanks, Stephan Soto , Kings Infiniti

February 09, 2024

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Employee Rating

Service was amazing as always. super friendly and knowledgeable staff and super clean dealership Work super fast so you don't have to wait too long for your vehicle super friendly and knowledgeable staff and super clean dealership Work super fast so you don't have to wait too long for your vehicle More

by Bkogan1701

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Russo

Helpful 0

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February 07, 2024

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Employee Rating

Excellent management, especially John Russo,,, a pleasure to work with. Service and workmanship excellent Please with the turnaround time for service to work with. Service and workmanship excellent Please with the turnaround time for service More

by JPN1204

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Russo

Helpful 0

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John Russo | Page 3

Service Advisor

Kings INFINITI

1087 Reviews of John Russo

Dealership Inventory (4 Vehicles)

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