John Russo
John Russo at Kings INFINITI

John Russo | Page 4

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

Contact Me
4.9
1,341 Reviews

Dealership Experience

33 yrs, 1 mo

Industry Experience

33 yrs, 1 mo

Languages Spoken

English English

4.9

1,341 Reviews

Write a Review

1341 Reviews of John Russo

March 04, 2026

Dealership Rating
Employee Rating

John and the team were friendly and courteous. John was a especially knowledgeable about the maintenance required for my vehicle and made me feel confident in that all was being taken care of appr More

by Mikey2047
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Mar 22, 2026

Kings INFINITI responded

Thank you for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our team and that John's expertise put you at ease. Customer satisfaction is our top priority, and we look forward to continuing to provide excellent service for your vehicle. We hope you have an amazing day!

March 04, 2026

Dealership Rating
Employee Rating

Clean and professional. Friendly and knowledgeable staff. Great communication, service and follow up. John made the process easy for me, provided service with a smile and t More

by AHHA09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2026

Kings INFINITI responded

Thank you for the glowing review! We are so glad to hear that you had a positive experience at Kings INFINITI. Our goal is always to provide excellent service and make every customer feel like part of our family. We appreciate your business and look forward to serving you again in the future. Have an amazing day!

February 27, 2026

Dealership Rating
Employee Rating

A well oiled operation. Very pleasant Get better analysis of and explanation of your car than an analysis from a doctor More

by SAKACHURA
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Mar 06, 2026

Kings INFINITI responded

Sakachura, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kings INFINITI, Inc.. Have a great day!

February 26, 2026

Dealership Rating
Employee Rating

I was very happy with the service I saw that everything is in place thank you More

by YAFAM2876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2026

Kings INFINITI responded

Yafam2876, we're so glad that we were able to go above and beyond your expectations! We hope you have a great day!

February 26, 2026

Dealership Rating
Employee Rating

A smooth and quick process. John Russo was professional and friendly and made sure he keep me updated every step of the way. More

by HOWMUCHPURKISS
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Mar 06, 2026

Kings INFINITI responded

Howmuchpurkiss, we're so glad that we were able to go above and beyond your expectations! Have a great day!

February 26, 2026

Dealership Rating
Employee Rating

Always at the highest level. After 3 infiniti models of service at the dealership, John Russo has been the service manager that I have always worked with and he is the difference More

by YORDETS56
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Mar 06, 2026

Kings INFINITI responded

Yordets56, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kings INFINITI, Inc.. We hope you have a great day!

February 26, 2026

Dealership Rating
Employee Rating

Always at the highest level. After 3 infiniti models of service at the dealership, John Russo has been the service manager that I have always worked with and he is the difference More

by YORDETS56
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Mar 06, 2026

Kings INFINITI responded

Yordets56, we're so glad that we were able to go above and beyond your expectations! Have a great day!

February 24, 2026

Dealership Rating
Employee Rating

Cool Nice experience Everything went fine Done Thought the price was a little high,but ok More

by Corey1968
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Mar 06, 2026

Kings INFINITI responded

Corey1968, we're so glad that we were able to go above and beyond your expectations! Have a great day!

February 23, 2026

Dealership Rating
Employee Rating

Great and very considerate to a senior women coming in alone. John was great and considerate since my husband died More

by MYRNA8111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2026

Kings INFINITI responded

Myrna8111, we're so glad that we were able to go above and beyond your expectations! We hope you have a great day and take care!

February 22, 2026

Dealership Rating
Employee Rating

My experience was great as usual all my requests with what the dealership offered met, so I have no complaint. More

by KINGSLEYONIELSPENCER
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Mar 06, 2026

Kings INFINITI responded

Kingsleyonielspencer, it's experiences like yours that really keep us motivated! We hope you have a great day!

...
4
...