Great service.
John was extremely helpful and saw that the repairs were done right away.
John was extremely helpful and saw that the repairs were done right away.
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by RGROBSR
Verified Customer
Verified Customer
Service Price Transparency
Sep 14, 2025 -
Sullivan Cadillac responded
Thank you for your kind words! We're thrilled to hear that you had a great experience at Sullivan Cadillac and that John was able to assist you with your repairs promptly. Your satisfaction is our priority, and we look forward to serving you again in the future!
Sincerely,
The Sullivan Cadillac Team
John was exceptional.
He made sure everything I was taken care of quickly and promptly. Going above and beyond to get parts in a repairs done quickly.
He made sure everything I was taken care of quickly and promptly. Going above and beyond to get parts in a repairs done quickly.
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by AJGRIFF32
Verified Customer
Verified Customer
Service Price Transparency
Sep 11, 2025 -
Sullivan Cadillac responded
Thank you for your fantastic review, AJ! We’re thrilled to hear about your exceptional experience with us at Sullivan Cadillac. It's great to know that John was able to take care of everything promptly and get the repairs done quickly. We appreciate your kind words and look forward to assisting you again in the future!
Sincerely,
The Sullivan Cadillac Team
They are very nice very easy to deal with.
Attentive service and also very professional
Attentive service and also very professional
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by ROBYNCHAMBERLAIN423
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Estefania Adaro
, Jeffrey Larson, Jeffrey Mayorga, Edwin Mejia
Aug 31, 2025 -
Sullivan Cadillac responded
Thank you for your kind words, Robyn! We're thrilled to hear that you found the team at Sullivan Cadillac to be nice and attentive during your visit. Your satisfaction is our priority, and we appreciate your feedback. We look forward to assisting you again in the future!
Sincerely,
The Sullivan Cadillac Team
John Sandiford went over and above to help me with a tire
warranty not purchased through Cadillac when I first purchased my 2024 Lyriq. He did what needed to be done in a timely manner. He was positive and p
warranty not purchased through Cadillac when I first purchased my 2024 Lyriq. He did what needed to be done in a timely manner. He was positive and pleasant through the entire process.
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by MMREALTOR
Verified Customer
Verified Customer
Service Price Transparency
Aug 20, 2025 -
Sullivan Cadillac responded
Thank you for your awesome review! We're happy to hear that John went above and beyond to assist you with your tire warranty regarding your 2024 Cadillac Lyriq. We pride ourselves on providing exceptional service at Sullivan Cadillac, and it's fantastic to know that John made your experience positive and pleasant. We appreciate your support and look forward to seeing you again soon!
Sincerely,
The Sullivan Cadillac Team
We were treated well and our Lyriq was serviced quickly .
Thank you for your great communication
Thank you for your great communication
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by rbjknoyes
Verified Customer
Verified Customer
Service Price Transparency
Aug 18, 2025 -
Sullivan Cadillac responded
Thank you for your feedback! We are glad to hear you had a great experience at Sullivan Cadillac and that your Cadillac Lyriq was serviced quickly. Great communication is very important to us, and we appreciate you recognizing that. We look forward to serving you again in the future.
Sincerely,
The Sullivan Cadillac Team
The best I have deel with in my life buying cars.
Was at this dealership
Was at this dealership
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by LRAINS56
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Estefania Adaro
, Jeffrey Larson, Jeffrey Mayorga, Edwin Mejia
Aug 14, 2025 -
Sullivan Cadillac responded
Thank you for taking the time to leave us a review! We greatly appreciate your kind words about your experience at Sullivan Cadillac. We're thrilled to hear you found the process of buying a car with us so positive. We look forward to seeing you again for your next vehicle purchase!
Sincerely,
The Sullivan Cadillac Team
John was very helpful and knowledgeable with the details
of our purchase and extended warranty we bought
of our purchase and extended warranty we bought
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by CINDYCHASTAIN53@icloud.com
Verified Customer
Verified Customer
Other Employees Tagged:
Reece Vaugh-Edwards
Aug 08, 2025 -
Sullivan Cadillac responded
Thank you, Cindy, for your wonderful feedback! It's great to hear that John was helpful and knowledgeable during your purchase and warranty process at Sullivan Cadillac. We appreciate your kind words and look forward to assisting you again in the future!
Sincerely,
The Sullivan Cadillac Team
Excellent customer service, staff is knowledgeable and
friendly.Very pleased with my experience. Thank you
friendly.Very pleased with my experience. Thank you
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by yoele05
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Estefania Adaro
, Jeffrey Larson, Jeffrey Mayorga, Edwin Mejia
Aug 06, 2025 -
Sullivan Cadillac responded
Thank you for your review! We are happy to hear you had an excellent experience with our knowledgeable and friendly staff at Sullivan Cadillac. Your satisfaction is our top priority. We appreciate your feedback and look forward to serving you again.
Sincerely,
The Sullivan Cadillac Team
My service was great!
Looking forward to further services there! The facility is nice! Thank you
Looking forward to further services there! The facility is nice! Thank you
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by JESSICAJAYNE101
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Estefania Adaro
, Jeffrey Larson, Jeffrey Mayorga, Edwin Mejia
Aug 02, 2025 -
Sullivan Cadillac responded
Thank you for your wonderful review! Our team is thrilled to hear that you had a great service experience at Sullivan Cadillac and we appreciate your kind words about our facility. We look forward to serving you again in the future!
Sincerely,
The Sullivan Cadillac Team
My recent experience with the dealership was
disappointing. Last year, I paid over $1000 to repair my running board. Less than 1 year later, I'm experiencing the same problem, and they refuse to
disappointing. Last year, I paid over $1000 to repair my running board. Less than 1 year later, I'm experiencing the same problem, and they refuse to replace the motor unless I purchase new hinges. That will cost another $1100. After speaking to another mechanic, he feels they're trying to make up the difference by charging me for the hinges.
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by dallasb09
Service Price Transparency
Other Employees Tagged:
Estefania Adaro
, Jeffrey Larson, Jeffrey Mayorga, Edwin Mejia
Aug 02, 2025 -
Sullivan Cadillac responded
Thank you for sharing your experience. We understand your concerns about the repeated running board issue and the cost to replace additional parts. At Sullivan Cadillac, we aim to recommend repairs that address the root cause and keep your vehicle in good condition, and your feedback helps us see how this situation affected your trust.
If you'd like to talk more about your visit, please feel free to reach out to us directly. Your feedback is valuable to us.
Sincerely,
The Sullivan Cadillac Team