John Sandiford | Page 12

My recent experience with the dealership was disappointing. Last year, I paid over $1000 to repair my running board. Less than 1 year later, I'm experiencing the same problem, and they refuse to disappointing. Last year, I paid over $1000 to repair my running board. Less than 1 year later, I'm experiencing the same problem, and they refuse to replace the motor unless I purchase new hinges. That will cost another $1100. After speaking to another mechanic, he feels they're trying to make up the difference by charging me for the hinges. More

Print

This visit was for an outstanding recall and an additional warrantee part replacement. It was nice to be treated as a valued customer by staff who knew they were only doing warranty work. The repai additional warrantee part replacement. It was nice to be treated as a valued customer by staff who knew they were only doing warranty work. The repairs were done in a timely window and my repair began on time, as scheduled. Best of all, they left my truck cleaner than it arrived. More

by femfireftr Verified Customer Verified Customer

Print

Fantastic service department - they deliver ON TIME and with quality work. They provide great follow-up and do their very best to insure customer satisfaction. I appreciate their customer-centric focus! with quality work. They provide great follow-up and do their very best to insure customer satisfaction. I appreciate their customer-centric focus! More

by mark.s.long Verified Customer Verified Customer

Print