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John Sandiford

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John Sandiford

John Sandiford | Page 11

Service Advisor

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

4.9

107 Reviews

4.9

107 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (107) Inventory (139)

107 Reviews of John Sandiford

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August 14, 2025

Dealership Rating

Employee Rating

The best I have deel with in my life buying cars. Was at this dealership Was at this dealership More

by LRAINS56

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Estefania Adaro, Jeffrey Larson , Jeffrey Mayorga, Edwin Mejia

Aug 14, 2025 -

Sullivan Cadillac responded

Thank you for taking the time to leave us a review! We greatly appreciate your kind words about your experience at Sullivan Cadillac. We're thrilled to hear you found the process of buying a car with us so positive. We look forward to seeing you again for your next vehicle purchase! Sincerely, The Sullivan Cadillac Team

August 07, 2025

Dealership Rating

Employee Rating

John was very helpful and knowledgeable with the details of our purchase and extended warranty we bought of our purchase and extended warranty we bought More

by CINDYCHASTAIN53@icloud.com

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Reece Vaugh-Edwards

Aug 08, 2025 -

Sullivan Cadillac responded

Thank you, Cindy, for your wonderful feedback! It's great to hear that John was helpful and knowledgeable during your purchase and warranty process at Sullivan Cadillac. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

August 06, 2025

Dealership Rating

Employee Rating

Excellent customer service, staff is knowledgeable and friendly.Very pleased with my experience. Thank you friendly.Very pleased with my experience. Thank you More

by yoele05

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Estefania Adaro, Jeffrey Larson , Jeffrey Mayorga, Edwin Mejia

Aug 06, 2025 -

Sullivan Cadillac responded

Thank you for your review! We are happy to hear you had an excellent experience with our knowledgeable and friendly staff at Sullivan Cadillac. Your satisfaction is our top priority. We appreciate your feedback and look forward to serving you again. Sincerely, The Sullivan Cadillac Team

August 01, 2025

Dealership Rating

Employee Rating

My service was great! Looking forward to further services there! The facility is nice! Thank you Looking forward to further services there! The facility is nice! Thank you More

by JESSICAJAYNE101

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Estefania Adaro, Jeffrey Larson , Jeffrey Mayorga, Edwin Mejia

Aug 02, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review! Our team is thrilled to hear that you had a great service experience at Sullivan Cadillac and we appreciate your kind words about our facility. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

August 01, 2025

Dealership Rating

Employee Rating

My recent experience with the dealership was disappointing. Last year, I paid over $1000 to repair my running board. Less than 1 year later, I'm experiencing the same problem, and they refuse to disappointing. Last year, I paid over $1000 to repair my running board. Less than 1 year later, I'm experiencing the same problem, and they refuse to replace the motor unless I purchase new hinges. That will cost another $1100. After speaking to another mechanic, he feels they're trying to make up the difference by charging me for the hinges. More

by dallasb09

Service Price Transparency

Workmanship

Service Time

Recommend Dealer

Other Employees Tagged: Estefania Adaro, Jeffrey Larson , Jeffrey Mayorga, Edwin Mejia

Aug 02, 2025 -

Sullivan Cadillac responded

Thank you for sharing your experience. We understand your concerns about the repeated running board issue and the cost to replace additional parts. At Sullivan Cadillac, we aim to recommend repairs that address the root cause and keep your vehicle in good condition, and your feedback helps us see how this situation affected your trust. If you'd like to talk more about your visit, please feel free to reach out to us directly. Your feedback is valuable to us. Sincerely, The Sullivan Cadillac Team

July 30, 2025

Dealership Rating

Employee Rating

This visit was for an outstanding recall and an additional warrantee part replacement. It was nice to be treated as a valued customer by staff who knew they were only doing warranty work. The repai additional warrantee part replacement. It was nice to be treated as a valued customer by staff who knew they were only doing warranty work. The repairs were done in a timely window and my repair began on time, as scheduled. Best of all, they left my truck cleaner than it arrived. More

by femfireftr

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 31, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review! We at Sullivan Cadillac are thrilled to hear that your experience during your recall and warranty service was outstanding. Our team takes pride in treating every customer with care and ensuring timely repairs. We're also glad that your truck was returned to you cleaner than before! We appreciate your kind words and look forward to serving you again in the future. Safe travels! Sincerely, The Sullivan Cadillac Team

July 16, 2025

Dealership Rating

Employee Rating

Fantastic service department - they deliver ON TIME and with quality work. They provide great follow-up and do their very best to insure customer satisfaction. I appreciate their customer-centric focus! with quality work. They provide great follow-up and do their very best to insure customer satisfaction. I appreciate their customer-centric focus! More

by mark.s.long

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 16, 2025 -

Sullivan Cadillac responded

Thank you for your feedback, Mark! We're glad to hear that you had a fantastic experience with our service department at Sullivan Cadillac. It's great to know that our commitment to customer satisfaction and quality work stood out to you. We look forward to serving you again. Sincerely, The Sullivan Cadillac Team

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