John Serafin
John Serafin at Mariano Rivera Honda

John Serafin | Page 2

Sales Manager

Mariano Rivera Honda

1435 NY-112
Port Jefferson Station, NY 11776

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5.0
37 Reviews
5.0

37 Reviews

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37 Reviews of John Serafin

August 18, 2026

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Employee Rating

I had a great experience when buying my car at Mariano Rivera Honda. I owe a special thanks to Oz Siddiqi the sales specialist who help guide me throughout the whole process. He stuck with me throughout t More

by acesdo23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cavene Bonnick, Oz Siddiqi , Felipe. Very nice and helpful.

Aug 19, 2026

Mariano Rivera Honda responded

Knowing the service process on your Honda Accord felt seamless means a lot to our service team. Oz guided you through every step, and John’s positive updates helped you feel comfortable throughout. Thank you for your kind feedback and your five-star rating.

August 18, 2026

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Great experience from start to finish. Everyone was professional, helpful, and easy to work with from the salesperson to the finance manager. I really appreciated the smooth and straightfo More

by SANCHEZEMERSON1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cavene Bonnick , Lamelle Sands

Aug 18, 2026

Mariano Rivera Honda responded

We’re glad your purchase of the used Honda Passport felt seamless from start to finish. Hearing that our team’s professionalism and support stood out means a lot to us.

August 13, 2026

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As a first time lessee we had the best experience at Mariano Rivera Honda. The salesman was extremely knowledgeable and patient with us as we discussed what we were looking for and we loved all the bene More

by laraliz00
Service Price Transparency
Recommend Dealer
Yes
Aug 13, 2026

Mariano Rivera Honda responded

Knowing that your first leasing experience exceeded your expectations means a lot to our team. We’re glad our sales staff could offer patient, clear guidance and show you the full benefits of leasing. It’s wonderful to hear our variety of models met your needs and that you’d recommend us to others.

July 25, 2026

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They work with you and help you in what you are looking for and what is in your budget More

by Miguel Z
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Malena , SANDS, L

Jul 25, 2026

Mariano Rivera Honda responded

Thank you for rating us five stars. We’re glad our team helped you find a used GMC Terrain that matched your needs and budget. We look forward to assisting you again.

July 02, 2026

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Johnny Lee and the entire staff at Mariano Rivera Honda were awesome. John was probably the most professional sales manager I have ever dealt with at a car dealership. Cavene did a nice job explaining all More

by jaye45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 02, 2026

Mariano Rivera Honda responded

It’s wonderful to hear that Johnny and John made your experience so professional and that Cavene’s overview of the aftermarket options was helpful. Enjoy your used Honda Pilot and please reach out if there’s anything else you need. Thank you for choosing us and we look forward to working with you again.

July 02, 2026

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I have to say that I had a good experience from Sales to Service. How a Salesman treats you before the sale is one thing. It's the after Sales support that shows just how good they are. I had small issu More

by jdecarlo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2026

Mariano Rivera Honda responded

Thank you so much for your 5-star review! We're happy to have made your experience pleasant before, during, and after the sale, We appreciate your support and look forward to your next visit. Have a great day!

July 02, 2026

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I had a great experience purchasing my 2026 Honda CR-V from Mariano Rivera Honda. The staff was friendly, professional, and made the entire process smooth and stress-free. They answered all my questions, More

by GUACHICHULLCA32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Malena, Oz Siddiqi

Jul 02, 2026

Mariano Rivera Honda responded

It was a pleasure guiding you through a transparent and straightforward Honda purchase. We’re glad our team made the process feel smooth and stress-free while answering all your questions. Thank you for recommending us and we hope you enjoy your Honda for many miles ahead.

June 25, 2026

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Rivera Honda is doing excellent Job, I gift recommend , They are respectful to customers, and professional. More

by hyousra
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2026

Mariano Rivera Honda responded

We appreciate you recommending us and are glad our team treated you with respect and professionalism during your Honda service. Thank you for the five-star review and we look forward to assisting you again.

June 19, 2026

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Employee Rating

Personel işini eniyi şekilde yapmaya çalışıyor başarılar dilerim araba yıkama bölümünü geliştirirseniz daha iyi olur More

by yucelyuksekbas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2026

Mariano Rivera Honda responded

We’re delighted to hear our team worked hard to serve you well during your Honda service. Thank you for your positive words and your suggestion on the car wash area. We’ll be exploring ways to enhance that part of the experience.

June 08, 2026

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Every individual at this dealership was warm, friendly, and professional. I appreciated the honesty, ease of purchase and not feeling pressured. Not sure about you, but I have walked out of dealerships in More

by Jeanine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cavene Bonnick, Luis Alvarado

Jun 08, 2026

Mariano Rivera Honda responded

It’s wonderful to hear that our team was warm, friendly, and professional during your Honda purchase. We’re glad the honest, pressure-free process made a difference for you. Luis appreciates your recommendation!

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