John Seremetis

I brought my care in for service engine light. Diagnostics were run and the issue was resolved. Diagnostics were run and the issue was resolved. More

by KLE Verified Customer Verified Customer

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I needed to get a new tire put on because of a flat tire the day before. I called day before and was told the tire was in stock, and perhaps they could start the paperwork since I had a tire warranty from p the day before. I called day before and was told the tire was in stock, and perhaps they could start the paperwork since I had a tire warranty from previous dealership in FL. I just recently moved here from FL. I made a 9:30 appointment for the next day. I arrived at 9:15. I was told by the man that was helping me that I needed all the information for my tire warranty and he could not look it up for me or work in the car without the information. I had to call my dealership in Fl for the information which took me some time since I didn't carry that information with me. My Fl dealership told me that the man at Colonial Cadillac could have just looked it up using the vin number. The man waiting on me told me that he could not do this. After finding out the information from my FL dealership I gave hime the information.I waited in the waiting room until 12:00 and asked when the car would be ready. I was told that if I didn't want the car washed I could have it as soon as they put the tire on. I finally left the dealership at 12:15, unwashed car and feeling disappointed in the service. I have been dealing with Cadillac for years and never had such poor service.I feel that this was extremely poor service. More

by bunnyr1 Verified Customer Verified Customer

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Always good service. All the Employee all very friendly and helpful. Easy to get an appointment. All the Employee all very friendly and helpful. Easy to get an appointment. More

by vze2fm58 Verified Customer Verified Customer

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Very happy with the service also very pleased with the staff so thank you very much. staff so thank you very much. More

by JBOS41 Verified Customer Verified Customer

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John and Lori kept me updated regarding my car being fixed. They were both extremely helpful and kept me informed of the progress. fixed. They were both extremely helpful and kept me informed of the progress. More

by CLAIREGRIFFITHS1 Verified Customer Verified Customer

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The last Serb e I had was great. I had a lot to do so they got me an u er to get to the mall and take care of some altering I needed to get done for a wedding and sent another to pic I had a lot to do so they got me an u er to get to the mall and take care of some altering I needed to get done for a wedding and sent another to pick me up. My car rides like a top now that the service was done and new wheels put on and aligned. Everyone was friendly and prompt service with sparkling clean car! Wonderful! More

by LINDAREICHHELD Verified Customer Verified Customer

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Woburn Cadillac is the best! They always help me out with an Uber and make sure I am happy. They always help me out with an Uber and make sure I am happy. More

by MATT@MKLSTONE.COM Verified Customer Verified Customer

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Always respond right away, a loaner vehicle was set up for me which worked out perfectly for my busy schedule. for me which worked out perfectly for my busy schedule. More

by dhoward10 Verified Customer Verified Customer

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Everyone at Colonial has been superb. Can’t say enough good things about the dealership, from sales, service and the body shop. The quality and attention to our individual needs has been Can’t say enough good things about the dealership, from sales, service and the body shop. The quality and attention to our individual needs has been outstanding! More

by BHARE0 Verified Customer Verified Customer

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Very nice work thank you very much for your service and your help good job good job your help good job good job More

by DRISSINAS Verified Customer Verified Customer

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