John Settineri | Page 15

Subaru of Kennesaw (and the above mentioned representatives) treated us fairly, friendly, and respectfully. The "low-pressure" atmosphere (coupled with a sales force that is product knowledgea representatives) treated us fairly, friendly, and respectfully. The "low-pressure" atmosphere (coupled with a sales force that is product knowledgeable) made for a fantastic buying experience. Chris provided great technical information during our test drives (and was very accommodating as my wife selected her car of choice). John offered us a good deal on the vehicle that we wanted, and Johnny provided a quick and professional transaction. After a quick email, and a short phone call, we visited the dealership for an efficient close to the transaction... no needless "up-sales" or gimmicks that you get at other dealerships... simply the deal we were offered with no surprises. I highly recommend Chris and John for local and internet shoppers alike. This dealership was recommended to us by close friends of ours (who also bought their Outback from the same sales team). Subaru of Kennesaw upholds the proud brand loyalty for which Subaru is famous... and they take it to a personal level. Thank you! More

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I had a great experience! I had done a lot of research on buying a 2010 Forester 2.5X Premium. I had actually brought a Forester, w/ 27,000 miles, from another dealer to have it inspected by the Kennesaw ser buying a 2010 Forester 2.5X Premium. I had actually brought a Forester, w/ 27,000 miles, from another dealer to have it inspected by the Kennesaw service department before buying. Steve Napier, service manager, gave me a detailed report that indicated that the tires had 7-8,000 miles left and the car would be due for a 30,000 mile service soon. Because I had done so much research, including the used cars at Kennesaw Subaru, I called Kennesaw later to see if I could get an almost identical "Certified" Forester (with 31,000 miles) for the price of the used "not certified" Forester from the other dealer + the cost of the new tires and 30,000 mile inspection that was coming up soon. The answer was "yes." I had never really considered a certified car because they do cost more, and I think that I did pay a slight premium based upon reflection, but, in return, I received a certified car with a 100,000 mile, 7 year from the date of the original owner sale, warranty on the power train (the engine transmission, all wheel drive). There should be a premium for the added warranty, because you are getting a lot of piece of mind on a used vehicle. I ended up buying from Kennesaw and had just a great experience. I ended up up dealing with Steve and Wendy (so nice and responsive throughout) in service, John and Charles (sales representatives), and Johnny (sales manager). Without fail, all were great and made the experience such a pleasant one. I highly recommend Kennesaw Subaru for flexibility on the price (based on my having gotten competitive pricing from my research), the service attitude, and just being such nice people with whom to deal. More

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Best new car experience ever. No pressure. Very thorough with plenty of option. Class act all the way. John Settineri was very affable and professional as was Johnny Poole. with plenty of option. Class act all the way. John Settineri was very affable and professional as was Johnny Poole. More

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Great customer service. I received a call from John Settineri that a BRZ arrived and scheduled a time to look at the car. I loved it. The dealer was very helpful and accommodating. They did not rush m Settineri that a BRZ arrived and scheduled a time to look at the car. I loved it. The dealer was very helpful and accommodating. They did not rush me into buying the vehicle. Very very happy with the car and the experience I received at Subaru Of Kennesaw. More

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I had a great expereince at Subaru of Kennesaw. I live in Birmingham but originally went to them so I could test drive a WRX and they were one of the few that had one in stock. They talked to me a but and ma Birmingham but originally went to them so I could test drive a WRX and they were one of the few that had one in stock. They talked to me a but and made sure I was a serious buyer and not looking for a joy ride, then pulled it off the showroom floor so I could go around the bock with it. When we got back to dealership after a short ride, they told me my options as far as ordering a vehicle and only needing a $100 deposit. They were responsive throughout the waiting process of having the car ordered by phone and email. When I went to pick it up they were accomodating to requests of no dealer stickers on the paint and letting me pull the protective white film off. One minor issue was some scuffing on center console likely from when they vaccummed out interior as part of dealer prep and the hose was pulled across in front of the stick shift. All of the paperwork was clearly explained and there was no pressure or rush to sign anything before I read it or asked questions. The paperwork was very organized and professional. Even one of their maintenance guys came out to help and offered his advice on caring for Subaru paint I have since gone back for my first oil change, driving back from Birmingham to let them do it, and with the service agreement everything was simple and easy. I just called to make an appointment, showed up, waited an hour for them to replace the break in oil, and then walked out. Very simple. Overall I'm glad I went to them and can see why their dealership is rated so high. More

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We are very pleased with our recent purchase of a 2012 Subaru Forester. Both John and Johnny worked hard to get us to the financial numbers we were personally expecting. Looking back at the negotiation, Subaru Forester. Both John and Johnny worked hard to get us to the financial numbers we were personally expecting. Looking back at the negotiation, the purchase definitely felt like a win/win at a fair price structure (especially after the 1st table offer made by the dealer)...though during the negotiation, I felt that I may have needed to get our trade-in appraised at several other dealerships just to make sure that everyone was on the same page. The price of the Forester was "perfect", but I felt like the trade-in we made might have had a chance to yield more value (much of the fault here was on us; not Subaru of Kennesaw)...so when rating price as "OK", it is directly related to the overall price of the deal. Both John and Johnny worked with us fairly to get us to a payment structure that we expected (both timing and cost). If I had to buy another car there, I'd go back to John Settineri. More

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We spoke to John Settineri the night before we were going to look at the Subaru Outback and set up an appointment for the next day. We arrived early and John was at the dealership when we arrived, it was his to look at the Subaru Outback and set up an appointment for the next day. We arrived early and John was at the dealership when we arrived, it was his day off. He was very professional and not pushy at all. We were very happy with our purchase, both he and John Poole were great to deal with. John S. took us around the dealership and introduced us to the service staff, never experienced that before. He also sat with us and went over all the features in our new car. We will recommend your dealership and John to our friends. Frank and Candy Retter Blairsville, Georgia More

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We did a good bit of online research, so we already knew what we wanted. We got a quick response to an online inquiry to this dealership. They had the model in inventory we wanted to see. Everyone was helpf what we wanted. We got a quick response to an online inquiry to this dealership. They had the model in inventory we wanted to see. Everyone was helpful and pleasant. It was a very easy process from beginning to end. More

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I fell in love with a brand new car, the Subaru BRZ, and my co-worker recommended that I order mine through Subaru of Kennesaw. From my very first phone call with John Settineri, I knew that I was in good my co-worker recommended that I order mine through Subaru of Kennesaw. From my very first phone call with John Settineri, I knew that I was in good hands! I had heard lots of horror stories about the people you come across at a dealerships, but nothing could be further from the truth at Subaru of Kennesaw. This team genuinely cares about the buyer's experience throughout the entire process... even after the sale. While I may not be able to return for service (since it's almost an hour from my house), I do plan on returning to this dealership for future Subarus. More

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Willingness to show different cars, worked with us until we arrived to a deal that was in our price range, VERY FRIENDLY, THEY WORE NOT "PUSHY", DID NOT play "stupid games", were very helpful and a terrific we arrived to a deal that was in our price range, VERY FRIENDLY, THEY WORE NOT "PUSHY", DID NOT play "stupid games", were very helpful and a terrific sense of humor! This is the first time that we did not regret talking to sales people, I wish there were more personnel in sales like the folks at this dealership. More

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