John Settineri | Page 15

My search was targeted on a Honda civic,around 2010 with moderate to low mileage for the teenage girls in the family.I checked out other dealers and private owners and was disappointed with their product,pr moderate to low mileage for the teenage girls in the family.I checked out other dealers and private owners and was disappointed with their product,promises and customer friendliness. I found Subaru of Kennesaw via the internet,who had a civic that matched my search criteria. Spoke with John Settineri,who was very nice and low pressure who invited myself and wife to come over and test drive car and shop around. We did go on a Saturday afternoon and found that John S. was busy with customer,but Johnny Poole met us immediately explained that John was busy but they were expecting us and that he would help us out. We test drove car,liked it,but were not ready to make a deal right there on the spot. Johnny was low pressure,said call any time when we make decision,they would make us happy. We went and looked at some other sub-par cars and dealers,and realized that we had found the nicest car and the best deal at Subaru of Kennesaw. I called that Monday,and fortunately they still had the car we wanted. So now we have a quality,safe car for the girls,the wife is happy and I am pleasantly surprised that there is a car dealership out there that actually cares about customer satisfaction. So thanks John.S ,Johnny ,Stephanie and Louis for a good car buying experience. By the way,I was not familiar with Subaru product before hand, but I do believe that I will be there soon for that new Tribeca!!!!! Thanks again. Jim. M. More

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I had always owned another make of car, and I had not I had always owned another make of car, and I had not bought a new car in over 10 years. Thus, I was stepping into uncharted territory for me and was I had always owned another make of car, and I had not bought a new car in over 10 years. Thus, I was stepping into uncharted territory for me and was dreading the whole process. So, I went to Subaru of Kennesaw with the thought that I would just test drive one and then come home. From the moment I shook hands with a greeting from John S. until the final handshake as a proud new owner of a Subaru, I was treated with the upmost courtesy from everyone at this dealership. I didn't feel pressured or stressed, and just so amazed at their attention to detail. They took the time to show me where every 'gizmo' was located and how to use it, thus I knew I was truly getting a better equipped car than I may have realized coming in off the street. They made me a believer in the quality of this car and the expertise of this dealership. More

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My wife and I bought a 2013 Legacy from John at Subaru of Kennesaw recently. We enjoyed the experience, found John to be professional and courteous and felt that we got a great deal. I had read good reviews Kennesaw recently. We enjoyed the experience, found John to be professional and courteous and felt that we got a great deal. I had read good reviews of the dealership and they proved to be accurate. I would recommend John Settineri and SoK to anyone looking for a Subaru. Great experience, no pressure. More

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Great experience. Both gentlemen helped me to feel very comfortable with my car purchase and my trade-in. I will be a life-long Subaru owner. comfortable with my car purchase and my trade-in. I will be a life-long Subaru owner. More

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Subaru of Kennesaw (and the above mentioned representatives) treated us fairly, friendly, and respectfully. The "low-pressure" atmosphere (coupled with a sales force that is product knowledgea representatives) treated us fairly, friendly, and respectfully. The "low-pressure" atmosphere (coupled with a sales force that is product knowledgeable) made for a fantastic buying experience. Chris provided great technical information during our test drives (and was very accommodating as my wife selected her car of choice). John offered us a good deal on the vehicle that we wanted, and Johnny provided a quick and professional transaction. After a quick email, and a short phone call, we visited the dealership for an efficient close to the transaction... no needless "up-sales" or gimmicks that you get at other dealerships... simply the deal we were offered with no surprises. I highly recommend Chris and John for local and internet shoppers alike. This dealership was recommended to us by close friends of ours (who also bought their Outback from the same sales team). Subaru of Kennesaw upholds the proud brand loyalty for which Subaru is famous... and they take it to a personal level. Thank you! More

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I had a great experience! I had done a lot of research on buying a 2010 Forester 2.5X Premium. I had actually brought a Forester, w/ 27,000 miles, from another dealer to have it inspected by the Kennesaw ser buying a 2010 Forester 2.5X Premium. I had actually brought a Forester, w/ 27,000 miles, from another dealer to have it inspected by the Kennesaw service department before buying. Steve Napier, service manager, gave me a detailed report that indicated that the tires had 7-8,000 miles left and the car would be due for a 30,000 mile service soon. Because I had done so much research, including the used cars at Kennesaw Subaru, I called Kennesaw later to see if I could get an almost identical "Certified" Forester (with 31,000 miles) for the price of the used "not certified" Forester from the other dealer + the cost of the new tires and 30,000 mile inspection that was coming up soon. The answer was "yes." I had never really considered a certified car because they do cost more, and I think that I did pay a slight premium based upon reflection, but, in return, I received a certified car with a 100,000 mile, 7 year from the date of the original owner sale, warranty on the power train (the engine transmission, all wheel drive). There should be a premium for the added warranty, because you are getting a lot of piece of mind on a used vehicle. I ended up buying from Kennesaw and had just a great experience. I ended up up dealing with Steve and Wendy (so nice and responsive throughout) in service, John and Charles (sales representatives), and Johnny (sales manager). Without fail, all were great and made the experience such a pleasant one. I highly recommend Kennesaw Subaru for flexibility on the price (based on my having gotten competitive pricing from my research), the service attitude, and just being such nice people with whom to deal. More

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Best new car experience ever. No pressure. Very thorough with plenty of option. Class act all the way. John Settineri was very affable and professional as was Johnny Poole. with plenty of option. Class act all the way. John Settineri was very affable and professional as was Johnny Poole. More

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Great customer service. I received a call from John Settineri that a BRZ arrived and scheduled a time to look at the car. I loved it. The dealer was very helpful and accommodating. They did not rush m Settineri that a BRZ arrived and scheduled a time to look at the car. I loved it. The dealer was very helpful and accommodating. They did not rush me into buying the vehicle. Very very happy with the car and the experience I received at Subaru Of Kennesaw. More

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I had a great expereince at Subaru of Kennesaw. I live in Birmingham but originally went to them so I could test drive a WRX and they were one of the few that had one in stock. They talked to me a but and ma Birmingham but originally went to them so I could test drive a WRX and they were one of the few that had one in stock. They talked to me a but and made sure I was a serious buyer and not looking for a joy ride, then pulled it off the showroom floor so I could go around the bock with it. When we got back to dealership after a short ride, they told me my options as far as ordering a vehicle and only needing a $100 deposit. They were responsive throughout the waiting process of having the car ordered by phone and email. When I went to pick it up they were accomodating to requests of no dealer stickers on the paint and letting me pull the protective white film off. One minor issue was some scuffing on center console likely from when they vaccummed out interior as part of dealer prep and the hose was pulled across in front of the stick shift. All of the paperwork was clearly explained and there was no pressure or rush to sign anything before I read it or asked questions. The paperwork was very organized and professional. Even one of their maintenance guys came out to help and offered his advice on caring for Subaru paint I have since gone back for my first oil change, driving back from Birmingham to let them do it, and with the service agreement everything was simple and easy. I just called to make an appointment, showed up, waited an hour for them to replace the break in oil, and then walked out. Very simple. Overall I'm glad I went to them and can see why their dealership is rated so high. More

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We are very pleased with our recent purchase of a 2012 Subaru Forester. Both John and Johnny worked hard to get us to the financial numbers we were personally expecting. Looking back at the negotiation, Subaru Forester. Both John and Johnny worked hard to get us to the financial numbers we were personally expecting. Looking back at the negotiation, the purchase definitely felt like a win/win at a fair price structure (especially after the 1st table offer made by the dealer)...though during the negotiation, I felt that I may have needed to get our trade-in appraised at several other dealerships just to make sure that everyone was on the same page. The price of the Forester was "perfect", but I felt like the trade-in we made might have had a chance to yield more value (much of the fault here was on us; not Subaru of Kennesaw)...so when rating price as "OK", it is directly related to the overall price of the deal. Both John and Johnny worked with us fairly to get us to a payment structure that we expected (both timing and cost). If I had to buy another car there, I'd go back to John Settineri. More

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