"Ralph was a good listener. He showed us a variety of new..."
Ralph was a good listener. He showed us a variety of new and used Subaru. Ralph took us on multiple test drives. He worked our numbers to buy or lease on our two car choices. He reran our numbers on terms multiple times. Ralph wouldn't let the banker put us off, but encouraged him to take us right away. Ralph made our experience a breeze and less stressful.Ask for Ralph...he even taught me how to operate most of my new car bells and whistles and scheduled a call back review for my questions.
"After having had a couple of negative experiences with..."
After having had a couple of negative experiences with other dealerships in the Atlanta area, it was refreshing to go to Subaru of Kennesaw and be treated with respect. Ralph, our salesperson, and Luis, the GM, were patient, kind and so incredibly helpful. My husband and I came in to look for two cars. One of the cars we wanted was in transit and there were a couple of things that made it so we couldn’t leave with new cars that day. We never felt pressured or bullied into purchasing something we didn’t want. Instead, Ralph texted me when the car I wanted came in. He also came in on his day off to make sure I got what I wanted and to see the process through. He communicated via cell and text so we could have everything ready when my husband and I came in. Once we came back in, he was so patient as we test drove the final cars again and answered all our questions. The biggest thing for me was that he was funny and kind, not treating me like my opinions didn’t matter because I am a woman, which happens so frequently at other dealerships. He asked about our lifestyles to make sure we were getting the cars and features that would be the most useful to us.
Steve in finance was also informative, quick and didn’t try to pressure us when he offered additional warranties. He was very professional and great to work with. We felt confident that the transaction was handled properly after having had a terrible experience at a different Toyota dealership in the area three years ago.
I can’t say enough good things about Subaru of Kennesaw. They’ve made us customers for life!
"Ralph and Bill helped me out tremendously! They worked..."
Ralph and Bill helped me out tremendously! They worked with us to get us a good family car, and the whole experience was 10/10. They took great care of us!