John Shaw

John Shaw is an excellent auto service advisor. He’s always very helpful, knowledgeable, and communicates clearly about what my car needs. I appreciate his honesty and the time he takes to explain He’s always very helpful, knowledgeable, and communicates clearly about what my car needs. I appreciate his honesty and the time he takes to explain repairs and options. It’s reassuring to have someone so reliable and professional helping with my vehicle. More

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I’ve been working with John Shaw for years, well after my car’s warranty expired. Working with John and Chris (the mechanic) is such a pleasant experience that I starting being my Honda to them for service i car’s warranty expired. Working with John and Chris (the mechanic) is such a pleasant experience that I starting being my Honda to them for service in addition to the Acura. John has always conveyed very clearly repairs that need immediate attention and other work that can be pushed down the road a bit. He always does his best to work around my schedule and does what he can to make the process as simple and convenient as possible. More

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Very good deal on car among 4 in the state. John Shaw in service is Top 1 I've ever dealt with in 45+ years of cars. Professional, goes above and beyond expectations!!! John Shaw in service is Top 1 I've ever dealt with in 45+ years of cars. Professional, goes above and beyond expectations!!! More

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John Shaw of Crown Acura is a valued team member who consults with customers to take care of their needs. Instead of overselling me, he found a bulb that would work in tail light since the actual part consults with customers to take care of their needs. Instead of overselling me, he found a bulb that would work in tail light since the actual part was not in stock and he didn’t even charge me for the part. He consulted with me on the $750 headlight repair, and since the car is my spare beach car not normally used at night and my bright lights worked, we agreed it wasn’t worth the repair cost. Then he was able to help me enter the radio code too. What a great service experience! Crown Acura cares about their customers! More

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John is a great guy very responsive and helpful. Honest and gets us taken care of promptly. Honest and gets us taken care of promptly. More

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Thank you for always going above and beyond. You are very knowledgeable, helpful and trustworthy. You are very knowledgeable, helpful and trustworthy. More

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John Shaw and his team always provide professional and excellent service as needed when required. excellent service as needed when required. More

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John shaw is always so helpful and courteous. He is patient and explains everything in detail. He is patient and explains everything in detail. More

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John and the entire crown team was so nice and accommodating. My experience was great! accommodating. My experience was great! More

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John Shaw is the best service advisor I have ever worked with. He is dependable, efficient and very knowledgeable. Always the best service. I would recommend him to anyone for their service visit. with. He is dependable, efficient and very knowledgeable. Always the best service. I would recommend him to anyone for their service visit. More

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