John Shaw | Page 61

I leased my Acura MDX because of the great service I received from John Shaw. He is very knowledgeable, courteous, and customer service oriented. I have worked w/ him for over 4 years. He always explain received from John Shaw. He is very knowledgeable, courteous, and customer service oriented. I have worked w/ him for over 4 years. He always explains the service needed very well. He is the main reason I am considering leasing another MDX later this year. More

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John is superb in providing advice and being a customer advocate. He always finds a way to assist when I've reached out to him for the unexpected service calls as well as the regular check ups. He per advocate. He always finds a way to assist when I've reached out to him for the unexpected service calls as well as the regular check ups. He personifies Acura and the Crown team. I can see why they have such a great reputation!!! It's truly a pleasure to have John there as my Service Advisor. More

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I just purchased a brand new Acura RDX and came back for my 30 day pit stop (what a cool service!). John was very accommodating to my schedule. He saw me on time and made sure I got out of there when I need my 30 day pit stop (what a cool service!). John was very accommodating to my schedule. He saw me on time and made sure I got out of there when I needed to so I could make another appointment. THANK YOU! :) Always a friendly, great experience when I go in. More

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I've been going to Crown for many years for service for my Acuras. And for each and every one of those visits John Shaw has been absolutely amazing! He is extremely knowledgeable and clearly explains for my Acuras. And for each and every one of those visits John Shaw has been absolutely amazing! He is extremely knowledgeable and clearly explains everything before and after every vehicle service. I have 2 other Acura dealers that are much closer to my home but I choose to make the 1 hour drive each way to Crown solely because of Jphn Shaw and the service team!!! The quality of service one of the main reasons I now own 4 Acuras and have recommended them to all of family and friends!!! More

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I always look forward to going to this dealer! Having purchased my forth TL (a gorgeous 2013) in the last 9 years from Crown Acura should say enough. Sophie is so on top of her game yet soft in approach purchased my forth TL (a gorgeous 2013) in the last 9 years from Crown Acura should say enough. Sophie is so on top of her game yet soft in approach and professional! I have dealt with Sophie for the last 3 TL's and highly, highly recommend her. You will not be disappointed if you seek her out! Sue Ellen is such a joy to interact with at any time! She has done the dreaded paperwork for me in the past but made it somehow so enjoyable, now that's a sharp individual! John and the whole service department, having dealt with them for 9 years are incomparable! It's one thing to have a stress free buying experience but a bonus to have top shelf service to compliment the sale. As you can tell, I'm a big cheerleader for Crown Acura but it's based on experience and fact for what I've been testament to these last four purchases. More

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Who would think having one's vehicle serviced would be such a pleasant experience. Jonh Shaw made my experience a pleasure. I was very impressed by customer service that seemed so genuine and thorough. such a pleasant experience. Jonh Shaw made my experience a pleasure. I was very impressed by customer service that seemed so genuine and thorough. I will request John Shaw as my service go to person at Crown Acura. More

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John Shaw uses his knowledge and integrity in this specialized area of Acura Car Repair. I trust Crown Acura and John Shaw to treat my car like family. specialized area of Acura Car Repair. I trust Crown Acura and John Shaw to treat my car like family. More

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This was my 1st time having my 2008 TL serviced at Crown Acura. John Shaw was highly recommended by a friend I work with and that's why I brought my car to Crown. John was very friendly and professional. Acura. John Shaw was highly recommended by a friend I work with and that's why I brought my car to Crown. John was very friendly and professional. I was even offered a special or coupon that was sent to existing customers on your mailing list. This was great because in today's economy any savings is welcomed. My car was finished when John said it would be and returned to me vacuumed and washed! Thank You John!! I would certainly send family or friends to John and I will be seeing John for my next service! More

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I've been taking my car to Crown Acura for about five years. In that time John and the rest of the serive staff have treated me with respect and have taken great care of my 1999 Integra. They explain all years. In that time John and the rest of the serive staff have treated me with respect and have taken great care of my 1999 Integra. They explain all the details and the pricing is fair. I especially appreciate that they provide a loaner car to drive if my repair will take more than a few hours to complete. I'd highly recommend Crown Acura for any repairs. Thanks so much for the great service! More

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Representatives are knowledlgeable and helpful. Service was scheduled promptly and completed quickly. John helped to make sure that I received available discounts for the services I requested even though was scheduled promptly and completed quickly. John helped to make sure that I received available discounts for the services I requested even though I didn't come in with a coupon. I felt valued and will return to Crown at the end of my lease term...even though I did not sign with this location. Oh, and I received a complimentary car wash. More

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