John Shaw | Page 18

John Shaw provided excellent service from start to finished. He is extremely knowledgeable and doesn't push any unnecessary service that isn't needed. finished. He is extremely knowledgeable and doesn't push any unnecessary service that isn't needed. More

Report | Print

John Shaw in the service department was fantastic. The friendly professional service was outstanding and very convenient. The gentleman and the service department not only put my mind at ease but also The friendly professional service was outstanding and very convenient. The gentleman and the service department not only put my mind at ease but also provided complimentary wash and vacuum of my vehicle. Would totally recommend this dealership . More

Report | Print

Crown Acura has been an excellent Auto Dealership, John Shaw in Service has been outstanding to work with. He thoroughly explains what is needed, is personable, and very professional. The work has always Shaw in Service has been outstanding to work with. He thoroughly explains what is needed, is personable, and very professional. The work has always been completed quicker than promised and done right the first time. I highly recommend John Shaw and Crown Acura to anyone looking for a totally positive experience !! More

Report | Print

So yesterday, after about a year and a half of ignoring a sound its been making. I brought my truck to John to check it out. I only ever heard it when I was in enclosed area like driving up the walls on both sound its been making. I brought my truck to John to check it out. I only ever heard it when I was in enclosed area like driving up the walls on both sides to my parking garage, etc. I told them the sound was a clacking like when youre a kid and you put playing cards in the spokes of the wheels. 🤣 happy to report John brought me in to the shop to show me what it was! My back license plate cover only had the screws in the top and even they were loose. So license and cover would move and "clack. Cheapest fix ever and very happy with John and Crown Acura for always being honest and friendly 🤣 (finally had a transmission fluid flush too) Im just a girl. Lol More

Report | Print

My car died; battery. Got a jump and went right to my dealership. John Shaw was eager to help. John is professional, funny, kind, and efficient. He got me in and out witho Got a jump and went right to my dealership. John Shaw was eager to help. John is professional, funny, kind, and efficient. He got me in and out without any hiccups. Love Crown and John is the bomb! Thank you John for making my day brighter! More

Report | Print

Great service experience. John Shaw handled our visit and was extremely helpful and went out of his way to make sure we were taken care of in an efficient manner. Service was John Shaw handled our visit and was extremely helpful and went out of his way to make sure we were taken care of in an efficient manner. Service was done quickly and we were treated the best. Thanks to John professionalism. More

Report | Print

Everything about Crown Acura is an amazing and pleasurable experience. From Sofie Morris (Management), Richard Morris {Sales) and John Shaw (Service), they are the best! John in service was trul pleasurable experience. From Sofie Morris (Management), Richard Morris {Sales) and John Shaw (Service), they are the best! John in service was truly outstanding, very friendly, professional and knowledgeable. He made us feel like family. He was able to fit us into his schedule and took good care of us. The car was ready in a very reasonable amount of time. All in all, a GREAT experience! Kudos Crown Acura! More

Report | Print

Always pleasant, knowledgable, accurate on estimates and time of wait, and remembers little facts about his clients. Thank you John! Tony time of wait, and remembers little facts about his clients. Thank you John! Tony More

Report | Print

I have been servicing all my Acura Cars with this dealership for many years. My Service Advisor is John Shaw, John goes above and beyond every time to make sure our Acuras are always running smooth dealership for many years. My Service Advisor is John Shaw, John goes above and beyond every time to make sure our Acuras are always running smoothly. He is friendly, professional, and flexible with our tough work schedules to fit us in a timely manner. Always a pleasure to see John, and work with him! More

Report | Print

I hate my car. I braced myself for a new transmission even while I hoped it was just a sensor. I showed up for the appointment with a laptop expecting to spend the I braced myself for a new transmission even while I hoped it was just a sensor. I showed up for the appointment with a laptop expecting to spend the entire day at the dealership (because that’s how long repairs ‘usually’ take, right?). I was out of there in an hour without a penny out of pocket! John Shaw was my service advisor and he discovered that my vehicle still had an active drivetrain warranty so the transmission flush and computer reset (which was all it needed) was free! He even lent me a coat because I was cold. There was fresh coffee, water, wifi…could have stayed there working all day but didn’t have to and I’m grateful! And I hate my car a little less 😊 More

Report | Print