John Shaw | Page 4

John in the service center is the nicest guy. Plus he’s honest with timing and quotes. There are never any bait and switches (like what happens at a lot of service center). And, most importantly, Plus he’s honest with timing and quotes. There are never any bait and switches (like what happens at a lot of service center). And, most importantly, never once brought my car in for service and had to take it back for the same thing again (other than regularly scheduled service) Crown Acura is the best! More

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Thanks John for your attention to detail. You always place the customer 1st. Your professionalism is the best. I’ve been a customer for over 10 years. You always place the customer 1st. Your professionalism is the best. I’ve been a customer for over 10 years. More

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My service advisor, John Shaw, provided excellent service during my most recent visit. Actually, on all my visits. Thank you. during my most recent visit. Actually, on all my visits. Thank you. More

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John Shaw is always amazing and does everything in his power to help reduce costs to me (utilize warranty) while ensuring my car is well maintained. Thanks John and Crown Acura! power to help reduce costs to me (utilize warranty) while ensuring my car is well maintained. Thanks John and Crown Acura! More

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John Shaw provided excellent customer service as scheduled in the time frame proposed. Thank you for a job well done. scheduled in the time frame proposed. Thank you for a job well done. More

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John Shaw of Crown Acura provides excellent service. He schedules according to. Red and oversees everything the customer needs. He schedules according to. Red and oversees everything the customer needs. More

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Having been an Acura owner since the 1980s I have always had professional experiences with anyone with whom I've come in contact with. Mike Patton, who was terrific helping my husband and I purchased this l had professional experiences with anyone with whom I've come in contact with. Mike Patton, who was terrific helping my husband and I purchased this last Acura was a Mike was an absolute gem. John Shaw my service manager always takes care of me 100%. Again today I had an appointment. He’s both professional and personable and got me out of there quicker than expected. I specifically asked for John for car number four because of the quality and how he takes care of my questions and Car. More

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My service advisor (John Shaw) was professional, knowledgeable, honest and responsive! I can’t say enough good things about the service I received at Crown Acura!! knowledgeable, honest and responsive! I can’t say enough good things about the service I received at Crown Acura!! More

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John Shaw has been my technical advisor at Crown Acura for over 20 years. He continues to provide the most competent care and affordability for my car. By combining the different issues that my car was for over 20 years. He continues to provide the most competent care and affordability for my car. By combining the different issues that my car was having, he was able to provide me with a lower price for all the labor. As long as I own an Acura, I will continue to give my business to John Shaw and Crown Acura of Clearwater. More

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It never changes with Assistant Service Mgr John Shaw…except to be better as he always seems to find a way to raise the bar on an amazing service experience!! I say that confidently as he’s been ha Shaw…except to be better as he always seems to find a way to raise the bar on an amazing service experience!! I say that confidently as he’s been handling my appointments for over a decade now and I’m on my third RDX. This time I brought in my RDX to John during the week leading up to the Memorial Day weekend for a pre-road trip maintenance check and oil service. John was wonderful about fitting me into a busy schedule and expediting the process from the moment he greeted me. He’s consistently thorough and professional as well as genuinely helpful and engaging. And all that paid off when right from start he and the service technician noticed my RDX was missing a piece of trim along the roofline. As my RDX is new, it seems there may have been a loose latching mechanism from the factory. Knowing I was leaving on a trip in a few days, John immediately put in an order for the replacement trim. Meanwhile, John wasted no time in getting my RDX serviced and amazingly had me on my way in just over an hour. I couldn’t be more pleased. Always dependable, John contacted me the next afternoon to arrange bringing my RDX back in to have the new trim piece installed. John was super organized and upon arrival the second time that week had everything set up to attach the trim piece. I’m so grateful to John and the service technician for all they did to ensure my RDX was in perfect condition for my extended travel plans over the Memorial Day holiday. I’m happy to say my RDX ran beautifully the whole trip. You’re fantastic, John…THANK YOU!! More

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