John Shaw
John Shaw at Crown Acura

John Shaw | Page 5

Service Advisor

Crown Acura

18911 US Hwy 19 N
Clearwater, FL 33764

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5.0
639 Reviews

I have been a part of the Crown family since 1993, but I entered into the auto industry in 1990. I moved to Florida from New York in 1980. I have 2 beautiful children; Zachary, 8 and Mikayla, 5. In my free time I enjoy fishing, running, camping, working out, and the beach!

5.0

639 Reviews

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639 Reviews of John Shaw

February 05, 2025

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Employee Rating

John shaw is always so helpful and courteous. He is patient and explains everything in detail. More

by laboom8027
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Recommend Dealer
Yes

Other Employees Tagged: Sophie Morris

Feb 05, 2025

Crown Acura responded

We are grateful for you leaving John this stunning review! We are pleased to know that he was so helpful, courteous, patient and explained everything in detail as always. We look forward to continue serving you in the future when the time comes.

February 04, 2025

Dealership Rating
Employee Rating

John Shaw is the best service advisor I have ever worked with. He is dependable, efficient and very knowledgeable. Always the best service. I would recommend him to anyone for their service visit. More

by Customer
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 05, 2025

Crown Acura responded

Thank you for leaving John this terrific review and recommendation! We are happy to know that he was dependable, efficient and very knowledgeable as always. We look forward to serving you again in the future when the time comes.

January 29, 2025

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John Shaw is the best service advisor! He’s always very knowledgeable, helpful and honest. My car is repairs are always completed in a timely manner and John always offers a complementary More

by Jen
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Service Time
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Recommend Dealer
Yes
Jan 29, 2025

Crown Acura responded

Jen, We appreciate you leaving John this positive review! Offering quality and efficient service is so important to us, and we are glad that he consistently provides you with nothing less. He will be delighted to hear of your kind words. We hope to see you again the next time you are in need of automotive service!

January 17, 2025

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I had a great experience at Crown Acura, all thanks to John Shaw! He went above and beyond to ensure my car maintenance visit was smooth and hassle-free. I highly recommend Crown Acura and John Shaw for a More

by nicoledidio
Service Price Transparency
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Recommend Dealer
Yes
Jan 17, 2025

Crown Acura responded

Nicole, We are grateful for you leaving John this extraordinary review and recommendation! We are pleased to know that he went above and beyond to ensure your car service maintenance visit was smooth and hassle free. We hope to serve you again in the future when the time comes.

Jan 17, 2025

nicoledidio responded

I had a great experience at Crown Acura, all thanks to John Shaw! He went above and beyond to ensure my car maintenance visit was smooth and hassle-free. I highly recommend Crown Acura and John Shaw for anyone needing top-notch car maintenance services. Thanks again for the excellent care!

January 15, 2025

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My yearly maintenance on my 2019 RDX Acura was due last week and my service manager John Shaw met me as I drove up and assured me that everything would be checked out. John and I went over what the mainten More

by Marilyn
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Crown Acura responded

Marilyn, We are grateful for you leaving John this exceptional review! We are pleased to know that he was carefully attentive and assured you that everything would be checked out. We look forward to serving you again in the future when the time comes.

December 13, 2024

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Thank you John for always taking care of us. We appreciate all you do! Jen More

by Jellybean1510
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Recommend Dealer
Yes
Dec 16, 2024

Crown Acura responded

Thank you for your time and kind review. We are pleased to hear that we were able to go above and beyond your expectations. We look forward to seeing you again when your new car is ready for its first service. Happy Holiday's!

November 16, 2024

Dealership Rating
Employee Rating

Walked in without an appointment and John Shaw hooked me up. Changed my wipers with kind courtesy and professional attitude as always. Keep smiling John. Thank you for all that you do for us. More

by jpry09
Service Price Transparency
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Recommend Dealer
Yes
Nov 18, 2024

Crown Acura responded

Providing immaculate service is so important to us here at Crown Acura and we are glad that John's efforts could meet your satisfaction! We are thrilled to know that he was kind, courteous and had a professional attitude as always. We wish you safe travels until we meet again!

November 08, 2024

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John Shaw is a professional and committed to his work. Excellent customer service. Great job! More

by Nevin
Service Price Transparency
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Recommend Dealer
Yes
Nov 13, 2024

Crown Acura responded

Nevin, We appreciate you for leaving John this spectacular review! We are delighted to know that he was professional, committed to his work and did a great job. If there is ever anything more that we may help you with please do not hesitate to let us know.

October 06, 2024

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John Shaw was my service advisor on October 5, 2024. I had my vehicle towed there overnight with a flat tire. He was very punctual with his responses and promised to have me out the same day. He fulfill More

by dig2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

Crown Acura responded

Thank you for leaving John this positive review and recommendation! We are happy to know that he fulfilled his promise and got you back on the road within three hours. Please do not hesitate to let us know how we may be of further service to you.

October 02, 2024

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Employee Rating

Your service department is excellent. Particularly, John Shaw. His level of care and concern are most appreciated. Thank you. More

by bernadettehaase
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Oct 04, 2024

Crown Acura responded

Providing excellent service is so important to us here at Crown Acura and we are glad that John's efforts could meet your satisfaction! We are thrilled to know that his level of care and concern is appreciated. We wish you safe travels until we meet again!

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