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John Spica
John Spica | Page 2
New Car Salesperson
Sterling Heights Dodge Chrysler Jeep Ram
40111 Van Dyke Ave
Sterling Heights, MI 48313
40 Reviews
40 Reviews of John Spica
July 09, 2019
The worst customer service ever You said it was fixed it still has the same problem After two weeks of keeping the car I had to fight for a loaner if it was not for the sale guy D You said it was fixed it still has the same problem After two weeks of keeping the car I had to fight for a loaner if it was not for the sale guy Don’t care about the clients . No communication what so ever it is so bad when you put ignorant people in the face of you clients The only person that saved the day is John spica More
by rmalkoun
Verified CustomerOther Employees Tagged: Fatima
Helpful 
June 30, 2019
2018 Jeep Wrangler Sahara Great service. Dealer was very knowledgeable. Service was quick. Highly recommend this dealership. Would recommend to others. Happy with purchase. Wo Great service. Dealer was very knowledgeable. Service was quick. Highly recommend this dealership. Would recommend to others. Happy with purchase. Would buy another vehicle from this dealership More
by bbasketdo
June 28, 2019
Always a pleasure I have been buying by cars/trucks from John Spica since 2002. Must be doing something right. My kids have also purchased thru John Spica. I have been buying by cars/trucks from John Spica since 2002. Must be doing something right. My kids have also purchased thru John Spica. More
by KSHOVAN
Other Employees Tagged: John Spica
June 20, 2019
average I am giving giving a three-star rather than five-star review for a couple of reasons: 1. I made a 10:00 a.m. appointment for an oil change, tire rot I am giving giving a three-star rather than five-star review for a couple of reasons: 1. I made a 10:00 a.m. appointment for an oil change, tire rotation, and uConnect concern. When I arrived I was told it might take a couple hours, and I was fine with that. I didn't leave the dealership until 1:30 (3-1/2 hours later), and that was only after I went to the Cashier's office to check on the progress of the service, at which point I found out my car was ready. A 3-1/2 wait is unacceptable without someone me know the wait time was going to be extended. 2. The announcement speaker in the customer waiting room is hardly audible. It was at the same level the last time I was there for service, and I had mentioned it to customer service at that time. I mentioned it again this time, and the cashier acknowledged that she knew, people have told her, and it can be adjusted. That is an easy fix and customers should not be straining to hear their names. 3. The service tech I dealt with when I arrived was extremely personable, competent and helpful (I don't know her name). More
by bin7
June 15, 2019
Very attentive Response of our needs was very timely and john did a good job with getting us the best price possible, we will think of Sterling Heights dodge in the Response of our needs was very timely and john did a good job with getting us the best price possible, we will think of Sterling Heights dodge in the future. More
by EMICHALAK0854
June 07, 2019
Fast and accurate Had a recall. No appointment needed. Quick and accurate work. Friendly and knowledgeable staff. My salesman even checked in on me. All questions were Had a recall. No appointment needed. Quick and accurate work. Friendly and knowledgeable staff. My salesman even checked in on me. All questions were answered. More
by dmhenig1970
Other Employees Tagged: Mike Manzo, Gary Riashi, Jim Michel, Jim Colbeck , James Jordan, BRYAN MATTHEWS, SAM RUSSO, Sal Viviano
June 06, 2019
Amazing! 100% This is my second vehicle experience with John Spica. The overall experience was amazing. He made sure I got exactly what I wanted and more! This is my second vehicle experience with John Spica. The overall experience was amazing. He made sure I got exactly what I wanted and more! More
by miyas11
June 06, 2019
A1 Salesperson John Spica is great to work with! He treats everyone with respect and that speaks volumes as a sales person. He has earned my appreciation and respe John Spica is great to work with! He treats everyone with respect and that speaks volumes as a sales person. He has earned my appreciation and respect. Our family will continue going to John Spica, he always understands what we want and delivers! He makes what could be a stressful and tedious search, EASY and STRESS FREE! He understands when you have a many questions and will answer each one without a problem. The fact that John has earned my trust; makes me comfortable recommending all my friends and family looking for a vehicle to him; as I am confident they will be in good hands. More
by Thurst
May 31, 2019
I'm driving my new truck John was very helpful in achieving my goal of a new ram truck and payment I very much appreciated all he did for me. Thank you John. John was very helpful in achieving my goal of a new ram truck and payment I very much appreciated all he did for me. Thank you John. More
by LWDCRUISEr21
May 29, 2019
Very friendly staff and easy process This is the second vehicle I leased at Sterling Heights Dodge. Both times I have had great service and good deals. I will be going back to them in t This is the second vehicle I leased at Sterling Heights Dodge. Both times I have had great service and good deals. I will be going back to them in the future without a doubt. Both Bryan and John were very friendly and answered all of my questions. More
by ecas33
Other Employees Tagged: BRYAN MATTHEWS
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