John Van Derburgh IV

Great experience with Finn in him showing the car choices, explaining the features, taking us for test driving, and making all the paperwork go smooth. We went 3 times to make the final decision but choices, explaining the features, taking us for test driving, and making all the paperwork go smooth. We went 3 times to make the final decision but he didn’t put any pressure or he wasn’t overselling it. Only thing is that we could’t negotiate on the price or he didn’t throw any goodies on the top either. After the purchase he took me to show the shop floor and introduced to Doug - an awesome friendly knowledgeable mechanic who then hooked computer to check one last time. John patiently did a great job of going through all the car functions. We bought 2026 GLC 300 that had 3000 miles. Overall a good experience that all started with Finn. More

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John is by FAR the most amazing customer service representative I’ve ever experienced. He not only helped me understand what I was confused on. But he followed up with me just to be sure that I was representative I’ve ever experienced. He not only helped me understand what I was confused on. But he followed up with me just to be sure that I was okay and understood. My comfort level with “this” car is because of JOHN🥳🥳🥳🥳🥳 More

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David and John were excellent at their jobs. David explained all the details about the CLA EV and the new technology. John was very patient and knowledgeable when walking me through of the cool David explained all the details about the CLA EV and the new technology. John was very patient and knowledgeable when walking me through of the cool features of the car and MB app. More

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