John Van Derburgh IV

I recently leased a new car from Mercedes-Benz of Atlanta Northeast and honestly, it was a really smooth process. My sales rep, Finn Misa, was knowledgeable, professional, and just easy to deal with — no pre Northeast and honestly, it was a really smooth process. My sales rep, Finn Misa, was knowledgeable, professional, and just easy to deal with — no pressure, no run-around, just genuine help in finding the right vehicle. The sales manager, Charles Kleinschnitz, was also great to work with. He was always accessible by phone or text and really helped me land on the right lease terms — getting me the car I wanted at a price that fit my budget. I was pleasantly surprised by the vehicle delivery process. John Van Derburgh walked me through everything and made sure I actually understood all the features before I drove off, which a lot of dealerships either rush through or skip altogether. If you're shopping for a Mercedes and want a no-hassle experience with a genuinely helpful staff who know what they're doing, this is the dealership to check out. Highly recommend! More

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There are lots of places that will sell you a Mercedes but the buying experience with Finn and Mercedes NE Atlanta is always different. They are fact-based, low pressure people that work to inform and edu but the buying experience with Finn and Mercedes NE Atlanta is always different. They are fact-based, low pressure people that work to inform and educate. We are fans! More

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Great experience with Finn in him showing the car choices, explaining the features, taking us for test driving, and making all the paperwork go smooth. We went 3 times to make the final decision but choices, explaining the features, taking us for test driving, and making all the paperwork go smooth. We went 3 times to make the final decision but he didn’t put any pressure or he wasn’t overselling it. Only thing is that we could’t negotiate on the price or he didn’t throw any goodies on the top either. After the purchase he took me to show the shop floor and introduced to Doug - an awesome friendly knowledgeable mechanic who then hooked computer to check one last time. John patiently did a great job of going through all the car functions. We bought 2026 GLC 300 that had 3000 miles. Overall a good experience that all started with Finn. More

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John is by FAR the most amazing customer service representative I’ve ever experienced. He not only helped me understand what I was confused on. But he followed up with me just to be sure that I was representative I’ve ever experienced. He not only helped me understand what I was confused on. But he followed up with me just to be sure that I was okay and understood. My comfort level with “this” car is because of JOHN🥳🥳🥳🥳🥳 More

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David and John were excellent at their jobs. David explained all the details about the CLA EV and the new technology. John was very patient and knowledgeable when walking me through of the cool David explained all the details about the CLA EV and the new technology. John was very patient and knowledgeable when walking me through of the cool features of the car and MB app. More

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