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John Wagner
251 Reviews
Industry Experience
24 yrs, 4 mos
Specialties & Trainings
HYUNDAI PLATINUM CERTIFIED
251 Reviews of John Wagner
May 15, 2020
Great experience! Everyone was so helpful and I was able to get exactly what I wanted! I am so very happy! Thanks so much Darcy Hyundai! to get exactly what I wanted! I am so very happy! Thanks so much Darcy Hyundai! More
by pm_wilson
Other Employees Tagged: Jimmy Kociuba , Marisa Campobasso
May 14, 2020
Great customer service!! Great team . Great work Great prices Great coffee Just need to work on ca Great work Great prices Great coffee Just need to work on car washe some time water smells and vehicle needs to be dry off. More
by V
Other Employees Tagged: Jayson Mirabella, Frank Guerra
May 08, 2020
We have been with D'Arcy since 2006 and 7 new Santa Fe Vehicles. The service has always been excellent as well as the personnel both in sales and service Vehicles. The service has always been excellent as well as the personnel both in sales and service More
by softop41
Other Employees Tagged: Jimmy Kociuba, Leroy Parks, John Mesich, Jayson Mirabella, Frank Guerra , Mike Campobasso, Francisco Medina
May 01, 2020
Problem given attention and help--supported by management Yesterday I got into my 2015 Sonata Hybrid and pushed the start button, I heard a dinging sound never heard before And it would not start And the info Yesterday I got into my 2015 Sonata Hybrid and pushed the start button, I heard a dinging sound never heard before And it would not start And the information display read "key not detected." I called the service department and talked to John Wagner the Service Manager. He listened and was very patient with a befuddled customer. Asking questions he helped me determine that the probable cause of the problem was the 12V battery. I charged it up, started the car and took it in for service which was done within 2 hours. I had a problem with what I was told about the coverage for the 12V battery by my extended warranty. I talked to General Manager Mike Campobasso explaining what I was told about the 12V battery coverage when I purchased the extended warranty. He listened and explained that he thought it likely that somehow (5 years ago) I misunderstood what would be covered but as an accommodation he was willing to discount the cost to me for the new battery. I must say that I do not think there is anyway that my issue from service to payment could have been handled in any better way. Darcy Motors is a dealership of the highest quality for Sales and Service. If I could I would give them 10 stars. More
by ray
Other Employees Tagged: Mike Campobasso, Zach Segreti
April 24, 2020
Good Service Staff is always friendly and helpful and I feel that I can trust what they tell me I need for my vehicle. Jayson communicated with me in further servi Staff is always friendly and helpful and I feel that I can trust what they tell me I need for my vehicle. Jayson communicated with me in further service needed and I felt that he was looking out for me. More
by derodon
Other Employees Tagged: Jayson Mirabella
April 21, 2020
Air bag light on,they had to order a part,they have an excellent facility and employees at that dealership it’s always the same great care excellent facility and employees at that dealership it’s always the same great care More
by bugsyrtm
Other Employees Tagged: John Mesich, Jayson Mirabella, Frank Guerra, Dominick Skirp
April 21, 2020
The service department is great! They are polite and helpful. They make getting your car serviced easy. Will definitely keep being our cars back for service. helpful. They make getting your car serviced easy. Will definitely keep being our cars back for service. More
by li.ellis
Other Employees Tagged: Jayson Mirabella
April 08, 2020
Always do a good job They did a good job finding issues and taking care of them. I do think the prices are a little high on general maintenance. Batteries for example. They did a good job finding issues and taking care of them. I do think the prices are a little high on general maintenance. Batteries for example. Otherwise I love coming there. Always friendly, just a pleasure to deal with them. More
by rkeys
Other Employees Tagged: Frank Guerra
April 02, 2020
Great service I had my oil changed & everyone was so pleasant. I needed a new cabin filter & my tires rotated. The nice gentleman that took care of me helped me f I had my oil changed & everyone was so pleasant. I needed a new cabin filter & my tires rotated. The nice gentleman that took care of me helped me find a coupon. I liked the soda, chips & cookies in waiting room. Social distancing was practiced with separation of chairs. I felt very safe and comfortable. Thank you for such fine service during this crazy time! More
by Ogle4k
Other Employees Tagged: John Mesich, Jayson Mirabella, Frank Guerra, Dominick Skirp
March 31, 2020
Great Service The team in the Service Department are fantastic. From the minute you drive your car in, until the repairs are complete, these folks treat you so well The team in the Service Department are fantastic. From the minute you drive your car in, until the repairs are complete, these folks treat you so well. I highly recommend. More
by JP
Other Employees Tagged: John Mesich, Jayson Mirabella, Frank Guerra, Dominick Skirp
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