John Wagner
John Wagner at D'Arcy Hyundai

John Wagner | Page 2

Service Manager

D'Arcy Hyundai

2000 Essington Rd
Joliet, IL 60435

Contact Me
not yet
rated
251 Reviews

Industry Experience

24 yrs, 4 mos

Specialties & Trainings

HYUNDAI PLATINUM CERTIFIED

not yet
rated

251 Reviews

Write a Review

251 Reviews of John Wagner

June 06, 2023

Dealership Rating
Employee Rating

Service was performed in a timely fashion. All technicians were pleasant, as was check- out. More

by Gandyp812
Recommend Dealer
Yes
Jun 23, 2023

D'Arcy Hyundai responded

Thank you so much for visiting our service department. We appreciate your feedback and kind words. If there is anything more that we are able to assist you with. Please let us know. Thank you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

June 02, 2023

Dealership Rating
Employee Rating

I was a little disappointed when the service guy told my son they don't service Genesis' any more... without even asking him what year the car was. So unfortunately we had to go to the service manager direc More

by eolsen523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2023

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

May 28, 2023

Dealership Rating
Employee Rating

Excellent service for years at this dealership. Purchase Sonata in 2010. Now purchased Tucson in 2022. I wouldn’t consider any other dealer for service. More

by betsyb1132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2023

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

March 04, 2023

Dealership Rating
Employee Rating

This dealership is hands down the best I've ever worked with. They care about your needs and do whatever it takes to get your issue resolved. All with a smile on their face!!! More

by eolsen523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Guerra

Apr 03, 2023

D'Arcy Hyundai responded

Thank you for taking the time to share your D'Arcy experience with our online community. We are glad you had a great service visit with Frank and John Wagner. They truly have your best interest at hand and do their best to ensure your visit is a good one. Thank you for your business. If there is anything more that we can do for you, please let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

February 23, 2023

Dealership Rating
Employee Rating

Always willing to explain everything, even when there’s a misunderstanding. Could use some help in saying what the next step is in car maintenance in person vs having to look online after. More

by Ginkoe12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ISA Romero , Austin

Feb 27, 2023

D'Arcy Hyundai responded

Thank you for taking the time to share your D'Arcy feedback with our online community. We are always looking for ways to improve and grow. If there is absolutely anything more that you may need, whether it'd be pertaining to service or sales; don't hesitate to reach out as we will always be happy to assist. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 409-4905

February 17, 2023

Dealership Rating
Employee Rating

With help from John Wagner, I was able to get my car in for a recall before the end of February. Jayson (service) was even able to move my appointment time up a few hours to accommodate a change in my sch More

by roysterret0801
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jayson Mirabella

Feb 27, 2023

D'Arcy Hyundai responded

Thank you for taking the time to share your D'Arcy difference with our online community. We are always happy to help and ensure that your visit is not only quick and efficient but also pleasant. We are happy to hear our team was able to accommodate you. If there is anything more that we can do to better assist you, please let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

January 15, 2023

Dealership Rating
Employee Rating

This dealership is clearly concerned with customers service and satisfaction. From the time I came in to the time I left was great More

by bobbliese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2023

D'Arcy Hyundai responded

Thank you for taking the time to stop by and allowing us to work on your vehicle needs. We appreciate your feedback and business and are happy you were able to experience the D'Arcy Difference. If there is anything more that we can do, please don't hesitate to let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

December 31, 2022

Dealership Rating
Employee Rating

I was off of work this Holiday week, so didn't schedule it, but dropped my car off and asked if they could fit it in to do the needed maintenance (left it for a day). Though busy, they were able to work it More

by K2BROOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Guerra

Jan 04, 2023

D'Arcy Hyundai responded

Thank you so much for visiting our service department. We appreciate your feedback and kind words. We appreciate your patience and working with our schedules. If there is anything more that we are able to assist you with. Please let us know. Thank you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

December 13, 2022

Dealership Rating
Employee Rating

I have been going to Darcy for years. Their customer service department is excellent. Always treated with respect and everything is always explained to me. Wouldn’t go anywhere else More

by JoAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominick Skirp

Dec 22, 2022

D'Arcy Hyundai responded

Thank you for your kind words and business. We appreciate your loyalty and feedback. We are glad everything went as well as expected while you were here. Isa Romero -Public Relation Manager D'Arcy Hyundai (815) 725-5200

December 06, 2022

Dealership Rating
Employee Rating

Professional and courteous staff with dependable service! We have dealt with several dealerships over the years, and this is by far the best! More

by JGrunt01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2023

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback and kind words; we do our best to ensure your visit is always a good one. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

2
...

Dealership Inventory (397 Vehicles)

used 2025 Hyundai Tucson car, priced at $30,000
2025 Hyundai Tucson
used
Ecotronic Gray exterior
Unknown
All-wheel Drive
new 2026 Hyundai Tucson car, priced at $33,405
2026 Hyundai Tucson
new
Shimmering Silver exterior
Automatic
All-wheel Drive
used 2023 Hyundai IONIQ 5 car, priced at $25,500
2023 Hyundai IONIQ 5
used
Abyss Black exterior
Automatic
All-wheel Drive
used 2018 Chrysler Pacifica car, priced at $15,900
2018 Chrysler Pacifica
used
Bright White Clearcoat exterior
Automatic
Front-wheel Drive
new 2026 Hyundai Elantra car, priced at $24,331
2026 Hyundai Elantra
new
Abyss Black exterior
Automatic
Front-wheel Drive
new 2026 Hyundai SANTA CRUZ car, priced at $35,630
2026 Hyundai SANTA CRUZ
new
Atlas White exterior
Automatic
All-wheel Drive