John Wagner
John Wagner at D'Arcy Hyundai

John Wagner | Page 7

Service Manager

D'Arcy Hyundai

2000 Essington Rd
Joliet, IL 60435

Contact Me
not yet
rated
251 Reviews

Industry Experience

24 yrs, 6 mos

Specialties & Trainings

HYUNDAI PLATINUM CERTIFIED

not yet
rated

251 Reviews

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251 Reviews of John Wagner

July 01, 2021

Dealership Rating
Employee Rating

I hate to say it .... but I've come to take, but still very much appreicate D'Arcy's 5 star service for granted. They are always courtious, professional & I leave with a feeling of confidence& satisfac More

by Steve Timmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gall , Mike Campobasso

Aug 02, 2021

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

June 27, 2021

Dealership Rating
Employee Rating

The dealership everybody’s friendly very Respectful towards the customers knowledgeable More

by Byatch53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2021

D'Arcy Hyundai responded

We appreciate your feedback and kind words. We do everything possible to ensure you are taken care of quickly and efficiently. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

June 16, 2021

Dealership Rating
Employee Rating

Expert service. Very prompt and efficient. Service agent discussed the maintenance work that was performed. Only problem, waiting room is too small and gets crowded. More

by Cjdevriendt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 28, 2021

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

May 18, 2021

Dealership Rating
Employee Rating

Have to say I’m very pleased with how the service crew at D’arcy Hyundai has been treating us as customers. Our vehicle was unfortunately purchased elsewhere but we’ll be keeping it serviced here! Several More

by gasteffens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Mesich

May 07, 2021

Dealership Rating
Employee Rating

I've been coming here since I moved from Florida 5 years ago. Very satisfied with the service department. Will continue to come here for service More

by walter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jayson Mirabella , Jayson Mirebella/Vince Vitale/Mike Nolan

May 07, 2021

Dealership Rating
Employee Rating

Alway good service. They take the time to explain what the condition is with the vehicle. Options are also discussed if fixes are needed. Good communication has always been the case. More

by SM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 22, 2021

Dealership Rating
Employee Rating

Since Covid, work hours have been irratic and can change last minute. Darcy service department is accommodating and helpful. Offer rides back and forth to my job while they work on my car or they make sur More

by Eganbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2021

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad that everything went as well as expected while you were here. We appreciate your feedback and kind words. We do everything possible to ensure you are taken care of quickly and efficiently. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

April 02, 2021

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Employee Rating

Not only did I get an oil change, but my car was also serviced for a recall. The waiting time was shorter than expected too! More

by Customer from Plainfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2021

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy difference with our online community. We are glad we were able to get everything done with your vehicle the same day quickly and efficiently. We appreciate your feedback and business. Thank you for using our service department, we look forward to seeing you again in the future. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

March 28, 2021

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Employee Rating

I had a great experience bringing my Tucson in for service. I needed a rental car to get to a doctors appt. and they provided one. I would recommend their service dept. at Darcy. They are very frien More

by DaveyK653
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jayson Mirabella

Mar 31, 2021

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad that everything went as well as expected while you were here. We appreciate your feedback, business and above all your loyalty. We do everything possible to ensure you are taken care of always. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

March 20, 2021

Dealership Rating
Employee Rating

As usual, an excellent service call. We have two Hyundai’s, 2018 Kona & 2011 Sonata. D’Arcy services both. We are “older” and all of the service personnel are kind and keep us up to date with our More

by murfmar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gall, Dominick Skirp , Francisco Medina

Apr 02, 2021

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad that everything went as well as expected while you were here. We appreciate your feedback and kind words. We do everything possible to ensure you are taken care of quickly and efficiently. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

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