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John Ward
John Ward at Five Star Subaru of Grapevine
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John Ward

New Vehicle Director

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.8
19 Reviews
4.8

19 Reviews

Write a Review

19 Reviews of John Ward

April 28, 2025

Dealership Rating
Employee Rating

I was very happy. Service was good. They worked with me to where I needed to be. More

by KAREN.LENTS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Adams, David Hendricks

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Apr 28, 2025

Five Star Subaru of Grapevine responded

Thank you, Karen, for recommending Five Star Subaru. We remain available at 817-438-1700. Should you have questions or need our expertise, don't hesitate to reach us. We appreciate serving you. Best regards, David Cheney, General Sales Manager

April 28, 2025

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Employee Rating

Professional, proficient and patient during the test drive, during the paperwork process, and at signing. More

by COACHAREVALO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Cooper, Corbin Beck

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Apr 28, 2025

Five Star Subaru of Grapevine responded

COACHAREVALO, We are so excited you are driving a new car from Five Star Subaru. Reach your sales team at 817-438-1700. We are focused on making this your Subaru best driving experience. Congratulations! Best regards, David Cheney, General Sales Manager

April 26, 2025

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Employee Rating

They were great! John Mosqueda went above and beyond for us. We had so many questions and he was so patient!! He wanted to make sure we got the car that was right for More

by BRUNNERT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Mosqueda

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Apr 27, 2025

Five Star Subaru of Grapevine responded

BRUNNERT, We're so glad John Mosqueda and our finance teamprovided you with such exceptional service and patiently answered all your questions to ensure you found the perfect car at Five Star Subaru. We strive to make the process helpful and stress-free. Thank you for your wonderful feedback and please let us know if you have additional questions at 817-438-1700. We appreciate your business! Best regards, David Cheney, General Sales Manager

April 24, 2025

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Employee Rating

It was caos had appointment with finance at a certain time and finance was late...... More

by BOOBABY6367
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cameron Alexander-Munns, Brandon Fraikes

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April 23, 2025

Dealership Rating
Employee Rating

Easy to deal with. No pressure. Good experience. 3 car that was brought from dealership More

by TURNERBLG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harrison Stables, Nart Abzakh

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Apr 24, 2025

Five Star Subaru of Grapevine responded

Congratulations, TURNERBLG, on your newest car from Five Star Subaru. We are so grateful for your continued business. When you need our technical or care advice, please reach out to 817-438-1700. We are focused on helping you fully enjoy your car. Thank you, David Cheney, General Sales Manager

April 23, 2025

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Employee Rating

We found these people most knowledgeable, thank you for stepping in and helping Kenney Gaines. More

by RAEO638
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Adams, Kenny Gaines

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Apr 24, 2025

Five Star Subaru of Grapevine responded

Congratulations, RAEO638! We are so excited you are driving a new car from Five Star Subaru! Customer satisfaction continues to be our focus. Reach Kenny and your sales team at 817-438-1700 any time you need vehicle advcie. Thank you for shopping with us! Take care, David Cheney, General Sales Manager

April 19, 2025

Dealership Rating
Employee Rating

Very good shopping experience. Dave is great to work with and we felt like we got a great deal. Most of all we are really enjoying our new Subaru! More

by DAVMCK
Recommend Dealer
Yes

Other Employees Tagged: David Hendricks

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Apr 19, 2025

Five Star Subaru of Grapevine responded

Thank you, DAVMCK, for rating your Five Star Subaru shopping visit. Customer experience is a priority and we remain available at 817-438-1700. We are here to help you fully enjoy your new car. Congratulations! Best regards, David Cheney, General Sales Manager

April 18, 2025

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Employee Rating

This was the most enjoyable auto buying experience, no pressure and excellent customer service. Thank you for a wonderful experience. More

by JAKEANDJOSHELTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Inim, Corbin Beck

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Apr 19, 2025

Five Star Subaru of Grapevine responded

Congratulations, JAKEANDJOSHELTON, on your new car from Five Star Subaru! We're delighted you had a stress-free experience with us. We appreciate you recognizing our commitment to excellent customer service! Let us know if you when you need our vehicle advice or expertise at 817-438-1700. We are here for you. Thank you for your business and feedback! Take care, David Cheney, General Sales Manager

April 14, 2025

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Employee Rating

Car Prep was not initially satisfactory and car had to go back to wash and detail. It looked like it was rushed but Cameron made it right by sending it back More

by JBENES2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cameron Alexander-Munns

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Apr 14, 2025

Five Star Subaru of Grapevine responded

Thank you, JBENES2020, for your honest feedback Customer satisfaction is a priority at Five Star Subaru and we appreciated the chance to deliver your car properly. Should you have additional feedback, please reach me at 817-438-1700. Sincerely, David Cheney, General Sales Manager

April 14, 2025

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Employee Rating

I had a great experience at five star Subaru in Grapevine Tx I would definitely recommend to family and friends. More

by SY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Adams, Nart Abzakh

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Apr 15, 2025

Five Star Subaru of Grapevine responded

SY, Thank you for your wonderful feedback! We're thrilled to hear you had a great experience at Five Star Subaru and are excited you are driving a new Subaru. Reach your sales team at 817-438-1700 should you like to revisit the features on your car. Congratulations! Best regards, David Cheney, General Sales Manager

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