John Ward
John Ward at Five Star Subaru of Grapevine

John Ward

New Vehicle Director

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
31 Reviews
4.9

31 Reviews

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31 Reviews of John Ward

June 12, 2025

Dealership Rating
Employee Rating

Always a great experience at 5 Star Subaru! ! Both the Sales and service department are first class. Thank you More

by RRSUPERGAL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Cooper, Brandon Fraikes

Jun 13, 2025

Five Star Subaru of Grapevine responded

RRSUPERGAL, We are so excited you shop and service your vehicles at Five Star Subaru. Thank you for taking the time to endorse our dealership. We are always available for your automotive questions at 817-438-1700. We appreciate you! Best regards, David Cheney, General Sales Manager

June 12, 2025

Dealership Rating
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They live up to their name. From negotiations to delivery, they were fair, courteous, and genuine. More

by LANNYBRENNER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 13, 2025

Five Star Subaru of Grapevine responded

Congratulations, LANNYBRENNER, on your new car from Five Star Subaru. Transparent deals are our goal. Please let us know if you would like to revisit the features on your Subaru. Reach us at 817-438-1700. Thank you for shopping with us! Best regards, David Cheney, General Sales Manager

June 10, 2025

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Employee Rating

Casey made the car buying experience a joy. She helped me pick the best car to fit my lifestyle More

by KATYBUGMUELLER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, Casey Pierce

Jun 11, 2025

Five Star Subaru of Grapevine responded

Thank you, KATYBUGMUELLER, for shopping at Five Star Subaru. Casey and your sales team want to make certain you are fully comfortable in your car. Should you need vehicle advice, please call 817-438-1700. We are here to share our knowledge. Congratulations! Best regards, David Cheney, General Sales Manager

June 01, 2025

Dealership Rating
Employee Rating

John was such an easy and fast person to work with. His care and willingness to work with me was so great. He’s a great person to work with and will be recommending him to others. More

by AUSTIN.FLORES454
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Mosqueda

Jun 02, 2025

Five Star Subaru of Grapevine responded

Austin, We're so glad John made your experience so easy and fast at Five Star Subaru. It's fantastic that his focus while working with you stood out, and we truly appreciate you recommending him to others. Should you have questions about your new car, reach us at 817-438-1700. Complete customer satisfaction is the goal. Congratulations! Best regards, David Cheney, General Sales Manager

May 30, 2025

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They are no nonsense and let me test drive to my hearts desire! Shannon was the best. More

by HALEYMCAMP3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 31, 2025

Five Star Subaru of Grapevine responded

Congratulations, HALEYMCAMP3, on your new car from Five Star Subaru! Your sales team remains available at 817-438-1700. We are dedictated to helping you enjoy your ride. Thank you for shopping with us! Take care, David Cheney, General Sales Manager

May 19, 2025

Dealership Rating
Employee Rating

Harrison was fantastic to work with and very personable. I would work with him again. More

by CHRIS.HASTY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harrison Stables

May 20, 2025

Five Star Subaru of Grapevine responded

Congratulations, Chris, on your new car from Five Star Subaru. Harrison and our team remain available at 817-438-1700. Let us know how we can help you enjoy your Subaru. Thank you for shopping with us. Best regards, David Cheney, General Sales Manager

May 16, 2025

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Employee Rating

Bill and all of the staff were awesome thanks so much we love the forester More

by AUBREYTHEBARBER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Klozik, Brandon Fraikes

May 17, 2025

Five Star Subaru of Grapevine responded

AUBREYTHEBARBER, It is great to know you were well cared for by Bill and the Five Star Subaru staff. Thank you for endorsing our dealership and please call 817-438-1700 if there is anything else we can do for you. Congratulations on your new car! Best regards, David Cheney, General Sales Manager

May 16, 2025

Dealership Rating
Employee Rating

Now our third Subaru, and from this dealer only! Jeremy Matthews is our normal salesman, but I had a situation that was time critical. Cameron Munns and Brandon Fraikes stepped in with no hesitation More

by GPLIFE41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 17, 2025

Five Star Subaru of Grapevine responded

GPLIFE41, Your loyalty to Five Star Subaru is truly appreciated. Congratulations on your newest Subaru! We love having you a part of our dealership family and look forward to hearing from you again at 817-438-1700. Let us know how we can help you enjoy your ride. Thank you, David Cheney, General Sales Manager

May 13, 2025

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By far the best dealership around! I’ve been a customer for years and will be in the future as well. It takes a lot to earn trust in a company, but they definitely have won mine. Ty yo More

by tamirawomack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Cooper, Brandon Fraikes

May 14, 2025

Five Star Subaru of Grapevine responded

Thank you, tamirawomack, for endorsing Five Star Subaru. Your loyalty means so much! When you need our advice or expertise, reach out to 817-438-1700. We will be ready to help. Safe travels, Jakob Ritter, Service Director

May 12, 2025

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Employee Rating

Fast and friendly sales and finance personnel. Worked well with handicapped customers. Transport between vehicles test driven was great. More

by Shirlon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Cooper, Corbin Beck

May 12, 2025

Five Star Subaru of Grapevine responded

Congratulations, Shirlon, on your new car from Five Star Subaru. We do our best to accommodate all of our valued customers. If there is anything else we can do for you, please call 817-438-1700. We are here for you. Thank you for your business and endorsement. Sincerely, David Cheney, General Sales Manager

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