867 Reviews
Write a Review867 Reviews of John Wigger
August 29, 2019
Excellent service department Professional service and the complimentary car wash is a great finishing touch. I have always been impressed with the service team and their kindness. Professional service and the complimentary car wash is a great finishing touch. I have always been impressed with the service team and their kindness. They go out of their way to make sure I understand the services that were provided and any if needed. More
August 28, 2019
Oil Change Polite and knowledgeable staff. Went in for a regular oil change. Love doing business with Coastal Kia. Always watching out for me and the maintenance Polite and knowledgeable staff. Went in for a regular oil change. Love doing business with Coastal Kia. Always watching out for me and the maintenance of my vehicles. More
Other Employees Tagged: Sam
August 23, 2019
Kia soul The service department was very helpful and thorough when I went in for my first vehicle service. They were professional and all that I had heard abou The service department was very helpful and thorough when I went in for my first vehicle service. They were professional and all that I had heard about them. More
August 21, 2019
Great Service Great response to an issue with indicator lights in the dash. Working to get repair components. Good reception from the staff and timely updates, Th Great response to an issue with indicator lights in the dash. Working to get repair components. Good reception from the staff and timely updates, Thanks More
August 20, 2019
Perfecto!!! Always, always expect glowing remarks regarding your service center. Unless you replace Sam then we have a problem!. Everybody are awesome! Service be Always, always expect glowing remarks regarding your service center. Unless you replace Sam then we have a problem!. Everybody are awesome! Service beyond the usual non-social connect to be had at the repair shops out in the mainstream. Yes, after the warranty prices might be better elsewhere but I appreciate taking care of me and my car now at over 100,000 miles. Love my Kia and love my guys at Wilmington Kia. More
Other Employees Tagged: Sam (I promise his isn’t my son...
August 15, 2019
What a pleasant service visit! Coastal Kia service center must be one of the best in the nation. I took my 2019 Optima for the first service, and John at the service was exceptional Coastal Kia service center must be one of the best in the nation. I took my 2019 Optima for the first service, and John at the service was exceptional. From warmly welcoming me, to asking if I need a ride and all the way to the delivery of serviced (and courtesy washed) vehicle, John made me feel welcomed, appreciated and very happy to work with Coastal Kia. I was delighted with the overall experience... More
August 15, 2019
I wouldn't go anywhere else Since moving from Wilmington, I have tried another Kia dealership for my regular service and maintenance. Because of the excellent service and custome Since moving from Wilmington, I have tried another Kia dealership for my regular service and maintenance. Because of the excellent service and customer service at Coastal Kia, I was highly disappointed in the Kia dealership in my new town. I decided to make my service appointments for whenever I would be in Wilmington visiting. This last appointment for an oil change at Coastal Kia was just as I remembered. Every person I met was so friendly and welcoming. They stick to appointment times and provide reasonable expectations. They go above and beyond to make sure you're comfortable if waiting for your vehicle. This service department is a model of how dealership service departments should be run. They truly value their customers, and it shows. More
Other Employees Tagged: Howard
August 08, 2019
Very Friendly Everyone at Kia service is great! Service Advisors are always a pleasure to deal with. The service Advisors name but they both are great to work with. Everyone at Kia service is great! Service Advisors are always a pleasure to deal with. The service Advisors name but they both are great to work with. More
August 02, 2019
Expectations met We talked about service items up front and the cost estimate plus time to complete. There were no surprises. Expectations met, free car wash a nice to We talked about service items up front and the cost estimate plus time to complete. There were no surprises. Expectations met, free car wash a nice touch. More
August 01, 2019
Always amazing I am really sad...I’m sad that I have to move and this place will no longer be my place to go get my car serviced. Sam and Bob became not just my serv I am really sad...I’m sad that I have to move and this place will no longer be my place to go get my car serviced. Sam and Bob became not just my service advisors...but actual FRIENDS. That’s saying a lot for a car dealership and the service center. I will miss these guys and their exceptional service always going ABOVE and BEYOND. My car was always well taken care of and the service was always down right and they washed it for me and had it looking like it was new every time. I could go on forever, but I’ll end it and just say they are all amazing at Coastal KIA More
Other Employees Tagged: Patrick Koballa , Sam Weisman,

