John Wigger
John Wigger at Coastal Kia

John Wigger | Page 72

Parts & Service Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
867 Reviews
4.9

867 Reviews

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867 Reviews of John Wigger

August 01, 2019

Dealership Rating
Employee Rating

Great service visit at Kia for a software update. Everyone was very polite and professional, the waiting area was comfortable and stocked with free snacks & drinks. They More

by BETSYFOX1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 31, 2019

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Nice experience The repairs took longer than I expected. Over 2 hours. When asked if you had loaner cars were told that you had a shuttle van. We were extremly please More

by BNEALY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam and I think Howard.

Jul 31, 2019

Coastal Kia responded

Thank you for the feedback and awesome review. We are thrilled to hear you had a good visit and were able to enjoy the Shuttle Van Experience with Bob.Thank you for choosing Coastal Kia!

July 28, 2019

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Friendly reliable service Overall great service department. Sam was very nice and keep me informed about the progress while I waited. They have complimentary drinks and snacks More

by DOBBIE1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa , Justin Prince, Sam

Jul 29, 2019

Coastal Kia responded

Thank you so much! We are thrilled you found our Saturday service to be accommodating. It was thoughtful of you to mention so many of our staff members by name. We appreciate you making the drive from Jacksonville. Thanks again!

July 28, 2019

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Absolutely, hands down-the best experience I've ever had! Everyone was so nice, and helpful. Every staff member went out of their way to ensure our visit was great! Will be back every time! More

by phoenixmyles11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa

Jul 29, 2019

Coastal Kia responded

Wonderful! Thank you for the five star review and gracious comments. We sincerely appreciate you choosing Coastal Kia for your automotive needs. We look forward to seeing you again soon.

July 27, 2019

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Awesome staff / Friendly Qualified Service Coastal Kia does not disappoint! We were treated with friendly efficient service. We arrived about 30 minutes early and they were able to get us right More

by BEVANDFRANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2019

Coastal Kia responded

Fantastic review! Thank you. We love doing business with you too. We are thrilled to hear our service department exceeded your expectations and that your were comfortable during your wait. Thanks again.

July 26, 2019

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Employee Rating

Best in Class when it comes to Customer Service! Having spent time with the multiple sales and service staff at the dealership - they are the considerate of my time and pay special attention to detai More

by forrestb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Peggy Roberts, Patrick Koballa , Bernie Brust, JP Nicholas

Jul 26, 2019

Coastal Kia responded

Thank you for the awesome review and kudos for our Coastal Kia team. We want to thank you for choosing Coastal Kia for your sales and service needs. We truly strive to treat our clients the way we wish to be treated. It is important to us to address the details. Attention to details takes a good experience and makes it a great one. Thank you for your business and for recognizing our efforts. Please call us if you need anything, we are here to help.

July 26, 2019

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Employee Rating

Excellent sales and service center What a place to go for a wonderful buying experience. The sales staff are very knowledgeable on the products they have available on the lot. They even More

by Spike15179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa , JP Nicholas, Jason stone, Justin prince

Jul 26, 2019

Coastal Kia responded

Thank you so much for the amazing 5 star review and gracious testimonial. We strive to treat our clients the way we wish to be treated. We want you to feel like you are at home when you visit. We are thrilled we exceeded your expectations. It is wonderful to hear we left you with a "lasting impression". Welcome to the Coastal Kia Family! Thanks again.

July 24, 2019

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Employee Rating

Great experience Always nice to work with and will take you somewhere while waiting for car Gives me another excuse to go to pottery place very professional More

by APRILMCDAVID25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 24, 2019

Coastal Kia responded

Awesome. Isn't the local Pottery Place fun? Thank you for the five star review and thoughtful comments. We are thrilled to hear you were able to enjoy our Coastal Kia Courtesy Van Experience. We look forward to seeing you again soon.

July 24, 2019

Dealership Rating
Employee Rating

service great people worked fast and I was on my way in no time with a free car wash . while I waited their was free water and snacks in their waiting room. More

by bigguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 24, 2019

Coastal Kia responded

We LOVE you too! Thank you for the five star review. It was very thoughtful of you to go online and share your experience. We are thrilled you were able to enjoy our complimentary car wash. Thank you for choosing Coastal Kia!

July 23, 2019

Dealership Rating
Employee Rating

On top of it. I went in for a recall. It was really easy to make an appointment and the staff were super friendly. The waiting room was very comfortable and they ha More

by CLZIEGLER19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 24, 2019

Coastal Kia responded

Great! We are excited to hear our service team was able to exceed your expectations. Thank you for choosing Coastal Kia.

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