John Wigger
John Wigger at Coastal Kia

John Wigger | Page 85

Parts & Service Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
880 Reviews
4.9

880 Reviews

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880 Reviews of John Wigger

March 05, 2019

Dealership Rating
Employee Rating

Good experience Great customer service, very knowledgeable and helpful. The wait was not too bad for the service they provided. They explain what they did and why More

by NWJERSEYGRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2019

Coastal Kia responded

Your wonderful review and comments are greatly appreciated! Thank you for describing your visit as experiencing “great customer service”. Wonderful! Thank you for choosing Coastal Kia!

February 24, 2019

Dealership Rating
Employee Rating

NICE, FRIENDLY, POLITE PEOPLE SERVICE DEPARTMENT HAS ALWAYS BEEN VERY HELPFUL AND NOT TOO LONG A WAIT. SNACKS AND DRINKS ARE AVAILABLE. EASY TO SCHEDULE ALSO AND NOT PUSHY ABOUT More

by CLGAMBINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2019

Coastal Kia responded

Thank you for the five star review. We are happy to hear you found our service appointment process to be “easy”. We are happy to hear you found our customer lounge comfortable and accommodating too. Thank you for choosing Coastal Kia!

February 23, 2019

Dealership Rating
Employee Rating

Excellant It was easy to make the appointment and I received a reminder. Excellant customer service! Comfortable waiting room. I will service my car here aga More

by jackrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 23, 2019

Coastal Kia responded

Thank you for recognizing our seamless appointment process. We are thrilled you enjoyed our customer lounge. We sincerely appreciate the five star review. Thank you for choosing Coastal Kia!

February 23, 2019

Dealership Rating
Employee Rating

Awesome Everyone was helpful and friendly. Service area was very nice and clean. Generally, it was a great experience for me from being from out of town More

by PARFOUR4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 23, 2019

Coastal Kia responded

Thank you for recognizing our Coastal Kia staff as being, “ helpful and friendly”. We are glad you were able to spend some time with us while you were in town. Please come see us again soon. Welcome to the Coastal Kia Family.

February 23, 2019

Dealership Rating
Employee Rating

1st Service Experience with Coastal Kia They were right on time, very thorough in all explanations, and every employee that walked through the waiting area asked if they could get anyone any More

by STKOHLER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 23, 2019

Coastal Kia responded

Thank you for recognizing the Coastal Kia difference. We have created a culture to treat our clients the way we wish to be treated. We think John is great too. We realize there are several local service departments to choose from. We are thrilled you chose Coastal Kia!

February 22, 2019

Dealership Rating
Employee Rating

Very good They were really nice and friendly. The waiting area was really nice and clean. They made things really simple to understand. Overall a very pleasant More

by TROPICALKOHALAGUIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 23, 2019

Coastal Kia responded

Thank you for the great review and describing your visit as a “ very pleasant experience.” We are thrilled you were able to enjoy our waiting area. We are pleased you found it to be clean and accommodating. Thank you for the great feedback and for choosing Coastal Kia!

February 21, 2019

Dealership Rating
Employee Rating

Recall Came in for a recall and everything was handled professional and very quickly. Spent may be a hour wait. Everything was great. Even got a free car wa More

by BUCKYCATT07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2019

Coastal Kia responded

It was gracious of you to give us such a wonderful five star review online. We are thrilled you were able to take advantage of our complimentary Coastal Kia car wash. We realize there are dozens of local service center to choose from. We sincerely appreciate you choosing Coastal Kia!

February 20, 2019

Dealership Rating
Employee Rating

Great Sam is there when come u come in with your car and ask ? If there is something going with your car. He has checked out. More

by GEMCKNIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa

Feb 20, 2019

Coastal Kia responded

Thank you for the awesome service review for Coastal Kia! We sincerely appreciate it. Your kind words have been shared with our entire team. It was thoughtful of you to mention Sam by name. We want to thank you for choosing Coastal Kia for your automotive service needs. Please call us if you need anything; we are here to help!

February 18, 2019

Dealership Rating
Employee Rating

Great Service It is always a pleasure to work with Sam and Bob in the Service Dept. As I know, sometimes it can get very busy, but they are always quick to assist m More

by KELLYGJOHNSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa , Bernie Brust, Peggy Roberts

Feb 19, 2019

Coastal Kia responded

Thank you for the awesome five star service review for Coastal Kia! We appreciate you recognizing Sam, Bob and our service department for their efforts. It is music to our ears to hear you describeour staff including Bob and Sam as "always a pleasure to work with" and "they have the answers". We appreciate you trusting our dealership with your Kia. Our culture is to treat our clients the way we wish to be treated. Thank you for choosing Coastal Kia!

February 16, 2019

Dealership Rating
Employee Rating

Great The service department was very kind and attentive. The mechanic took me on a drive to see if my sorento was messed up, and thankfully, I was just par More

by VLL6867
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 16, 2019

Coastal Kia responded

Your thoughtful review is a testimonial that we sincerely appreciate. Thank you for the review and kind words. We appreciate your service visit description. Sharing understandable details with our clients is an important part of our culture at Coastal Kia. Thank you!

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