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John Wigger
864 Reviews
864 Reviews
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864 Reviews of John Wigger
January 30, 2019
First service for 2019 Sorento SXL 7k miles Moved to Wilmington area in 2016 and introduced my then 2014 Sorento SXL to the dealership for my new service dealership. I was very happy with the se Moved to Wilmington area in 2016 and introduced my then 2014 Sorento SXL to the dealership for my new service dealership. I was very happy with the service from the get go. Then in July 2018 while having the 60K mile service, the dealership was being taken over by a new owner so I walked into the showroom. In there was my exact Black SXL but a brand new 2019 version and it was love a first sight. I met the new owner Pat Koballa who explained his plans for the dealership and the new name Coastal, and I told him I was extremely happy with the past performance and looked forward to the new Coastal name and what he has in store for the dealership. That conversation changed to so IF I trade my 2014 in for this 2019, what's it going to cost me. The rest is history and I would not have done the trade if I felt the deal was not good for either of us and I dove that car out of the showroom and home that day. So my first service 6 months after purchase and 6 months into their deanship make over, I was even more happy then in the past. Pat Koballa and his sales and service teams are amazing and I am a very happy Coastal Kia customer! I rate the entire dealership A++ More
by SDMARTINO
Verified CustomerOther Employees Tagged: Patrick Koballa
January 29, 2019
Service Friendly helpful keeps you informed of services nice experience wait time not bad all the people I met have been nice. Would recommend your service de Friendly helpful keeps you informed of services nice experience wait time not bad all the people I met have been nice. Would recommend your service department to anyone More
by BEAUTYNOOK
Other Employees Tagged: Sam
January 29, 2019
Very Good Sam was my service adviser and as always very friendly and knowledgeable. Service was done promptly and coffee ( in extra clean waiting area) was exc Sam was my service adviser and as always very friendly and knowledgeable. Service was done promptly and coffee ( in extra clean waiting area) was excellent . No complaints.. Service adviser Bob was also very pleasant as usual. More
by BMUENCH
January 29, 2019
Knowledgeable nice folks. Service manager very nice and accurately told me the waiting time for the service. Very professional. Nice and comfortable waiting room. Plenty of sna Service manager very nice and accurately told me the waiting time for the service. Very professional. Nice and comfortable waiting room. Plenty of snacks, coffe, water and free WiFi. More
by NORBY0308
January 29, 2019
impressed As I pulled in, they must have been on the lookout for me because someone came out as I pulled in. Said it would take about 90 minutes for a manufact As I pulled in, they must have been on the lookout for me because someone came out as I pulled in. Said it would take about 90 minutes for a manufacturer update, but only took 60. I opted to wait for my car, but a courtesy car or a drop off and pick up were available. Clean and comfortable waiting area. Mechanic came in to update me on status. Once work was completed, he sat down and explained some points with me. Friendly and attentive people. Oh, and washed the exterior of my car. More
by BEULAVILLE2008
Other Employees Tagged: Can’t remember the names, but from beginning to end they were friendly.
January 25, 2019
Very good service The service was great and the gentlemen was very helpful and answer all the question I need about my car I would tell other about The service was great and the gentlemen was very helpful and answer all the question I need about my car I would tell other about More
by STEPHANIELWHITE85
Other Employees Tagged: Peggy Roberts, Patrick Koballa , Bernie Brust, JP Nicholas, Sam
January 24, 2019
Best dealer experience ever. Bought an off lease 2015 Sorrento bout 18 months ago at a great price. Kudos to the service department ever since. After Hurricane Florence I saw my Bought an off lease 2015 Sorrento bout 18 months ago at a great price. Kudos to the service department ever since. After Hurricane Florence I saw my roof beginning to peel down to the primer. Brought it in and asked for repainting...The service department got permission for the body shop to repaint my entire roof. They even removed and replaced the windshield..What a surprise. Picked it up after a week, and the entire car was so clean, both inside and outside that it looked showroom new. What a terrific organization. Mr. Koballa shout be proud.. More
by DetJoe
Other Employees Tagged: Peggy Roberts, Patrick Koballa , Steve in service
January 24, 2019
Great Service Very nice and friendly yet professional. Dropped my car off and they took me to work. Later brought me my car and all issues had been addressed and I Very nice and friendly yet professional. Dropped my car off and they took me to work. Later brought me my car and all issues had been addressed and I was very satisfied with the service. More
by ZAWSNANA
Other Employees Tagged: Sean Tobian
January 20, 2019
Trouble shooting John and Sam are very professional and helpful. The technician is a dedicated professional. I bought the car from your dealership because of Bob and John and Sam are very professional and helpful. The technician is a dedicated professional. I bought the car from your dealership because of Bob and Sam and the technicians. Also I trust KIA workmanship. More
by RETIRED07NC
Other Employees Tagged: Sam and unknown technician for KIA hybrids.
January 18, 2019
Very nice and helpful. HE WAS VERY NICE AND HELPED .YOU UNDERSTAND YOUR STATEMENT, I DID NOT HAVE TO WAIT VERY LONG.I ALWAYS LIKE TO DO BUSINESS WITH HIM. HE WAS VERY NICE AND HELPED .YOU UNDERSTAND YOUR STATEMENT, I DID NOT HAVE TO WAIT VERY LONG.I ALWAYS LIKE TO DO BUSINESS WITH HIM. More
by billiejo0625
