John Wigger | Page 86

Simple & quick oil change and wash Friendly and fast, was able to get in and get out within an hour. Service tech was super friendly and helpful in multipoint inspection. Will def retur Friendly and fast, was able to get in and get out within an hour. Service tech was super friendly and helpful in multipoint inspection. Will def return for future service More

by ASHKAP86 Verified Customer Verified Customer

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Service Visit Had appointment for a recall. Took me vehicle in on time and finished ahead of schedule. All repairs were completed professionally. Even threw in a ca Had appointment for a recall. Took me vehicle in on time and finished ahead of schedule. All repairs were completed professionally. Even threw in a car wash. Who could ask for anything more. Great experience! More

by BULWNKLE84 Verified Customer Verified Customer

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Service recall Everyone was courteous and did the job in a reasonable amount of time.the reception area was very comfortable. Thank you for the attention to my car Everyone was courteous and did the job in a reasonable amount of time.the reception area was very comfortable. Thank you for the attention to my car More

by KJREIDWAY Verified Customer Verified Customer

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Awesome service great experience Had a couple recalls on my vehicle, made an appointment. They were quick to get me in and out. Dropped my car off and it was ready in a few hours...Th Had a couple recalls on my vehicle, made an appointment. They were quick to get me in and out. Dropped my car off and it was ready in a few hours...They washed my car free of charge and it looks fabulous! Great experience. More

by KLOIBERASHTON Verified Customer Verified Customer

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Very Friendly Very pleased with the service and friendliness of the staff. Was not sure where to go. The staff should not assume the vehicle was purchased from th Very pleased with the service and friendliness of the staff. Was not sure where to go. The staff should not assume the vehicle was purchased from there. More

by Love my Kia Verified Customer Verified Customer

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Convenient, Professional, Fast, and thorough service I used the Kia on line appointment tool to schedule my maintenance service and I got reminders for confirmation. The team makes the process convenient I used the Kia on line appointment tool to schedule my maintenance service and I got reminders for confirmation. The team makes the process convenient from the time you drive up and hand over your keys until the time your car is ready. They offer you a ride, if one is needed; you get free coffee, water and snacks while waiting. They even had a drawing for a free TV. The entire staff is very professional and friendly in their service to me and other customers. It takes very little time to get checked-in with a worksheet of your desired maintenance checks. Explanations are given for any needed repairs such as in my case, new brake pads. I was not surprised, the team mentioned this was coming from my last visit, so it was time. Although I chose to wait on site, the entire process was done in under 2 hours and the time went by fast. No complaints here. They are thorough in talking line by line on the billing so I had a good understanding of what was charged. Again, it was reasonable and affordable. I got a free car wash and drove away a happy customer. More

by Heidi982 Verified Customer Verified Customer

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Awesome Upon arrival, was greeted outside on a bitterly cold day, went over what was to be done. My Kia was in for a recall only. Upon arrival, was greeted outside on a bitterly cold day, went over what was to be done. My Kia was in for a recall only. More

by OCEANANGEL1207 Verified Customer Verified Customer

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Sam & John are always super helpful Sam, John and the staff at kia are the most pleasant and helpful auto experience Ever! I've continued to service my kia soul at this location because Sam, John and the staff at kia are the most pleasant and helpful auto experience Ever! I've continued to service my kia soul at this location because they are so great! More

by AMANDACWOODELL Verified Customer Verified Customer

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First service for 2019 Sorento SXL 7k miles Moved to Wilmington area in 2016 and introduced my then 2014 Sorento SXL to the dealership for my new service dealership. I was very happy with the se Moved to Wilmington area in 2016 and introduced my then 2014 Sorento SXL to the dealership for my new service dealership. I was very happy with the service from the get go. Then in July 2018 while having the 60K mile service, the dealership was being taken over by a new owner so I walked into the showroom. In there was my exact Black SXL but a brand new 2019 version and it was love a first sight. I met the new owner Pat Koballa who explained his plans for the dealership and the new name Coastal, and I told him I was extremely happy with the past performance and looked forward to the new Coastal name and what he has in store for the dealership. That conversation changed to so IF I trade my 2014 in for this 2019, what's it going to cost me. The rest is history and I would not have done the trade if I felt the deal was not good for either of us and I dove that car out of the showroom and home that day. So my first service 6 months after purchase and 6 months into their deanship make over, I was even more happy then in the past. Pat Koballa and his sales and service teams are amazing and I am a very happy Coastal Kia customer! I rate the entire dealership A++ More

by SDMARTINO Verified Customer Verified Customer

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Service Friendly helpful keeps you informed of services nice experience wait time not bad all the people I met have been nice. Would recommend your service de Friendly helpful keeps you informed of services nice experience wait time not bad all the people I met have been nice. Would recommend your service department to anyone More

by BEAUTYNOOK Verified Customer Verified Customer

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