John Williams | Page 2

I’ve now been waiting a month for one part. They also had me driving on a severe misfire because there were “no loaner cars”. It was really unsafe for me and also detrimental to the vehicle whi They also had me driving on a severe misfire because there were “no loaner cars”. It was really unsafe for me and also detrimental to the vehicle which I’m sure will cost me in the future. They are nice people but I don’t think they truly care to help. I’ve called twice about the part and both times told “we’re waiting”. I personally don’t believe that and will be calling every week to check. They could at least try to track the part or maybe even have it expedited if possible. I went in to get my car fixed not waste my time and still be driving a car with a messed up turbo. More

by CASLYNN09 Verified Customer Verified Customer

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Ford has done it again! And I wasn't even expecting this one. I am now the proud lessie of a Mustang Mach E 2025!! And I wasn't even expecting this one. I am now the proud lessie of a Mustang Mach E 2025!! More

by bzasada Verified Customer Verified Customer

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Customer service is very good. Technician took video if the brakes that I wanted to see and showed why he was focused on the rear brakes. Technician took video if the brakes that I wanted to see and showed why he was focused on the rear brakes. More

by MOTISON Verified Customer Verified Customer

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Service was prompt and done well & when promised. I appreciate Court Street Ford’s customer service! I appreciate Court Street Ford’s customer service! More

by JANETGRAY907 Verified Customer Verified Customer

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They did everything I asked for, and more. They were able to give me a ride home, and back to pick up my vehicle. I was charged less than they quoted me for the work preformed. Very high recom They were able to give me a ride home, and back to pick up my vehicle. I was charged less than they quoted me for the work preformed. Very high recommendations to get your vehicle repaired there. Staff was friendly, informative, and very polite. Thanks for your service. More

by brockster1970 Verified Customer Verified Customer

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The staff is friendly and very helpful. They addressed my concerns about my vehicle. They gave me my options for the service that was needed on my vehicle. They addressed my concerns about my vehicle. They gave me my options for the service that was needed on my vehicle. More

by REALINDA409 Verified Customer Verified Customer

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Man, the customer service that I always get from Court Street Ford has been phenomenal. They are funny, patient and they get the job done right the first time!! Street Ford has been phenomenal. They are funny, patient and they get the job done right the first time!! More

by dawn.minley Verified Customer Verified Customer

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I have purchased 4 new vehicles through them and have had amazing experiences with all of the departments. amazing experiences with all of the departments. More

by TAMI_PRINCIPE Verified Customer Verified Customer

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Art is one of the best employes at Court Street Ford along with John Williams have always provided stellar service when I needed it. along with John Williams have always provided stellar service when I needed it. More

by GRAYWOLF47 Verified Customer Verified Customer

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Came for The works oil change. Was completed. Continued to controls about oil sighting underbid. His er none knows why. Been this way for years now. Was guaranteed I was ok yo keep Was completed. Continued to controls about oil sighting underbid. His er none knows why. Been this way for years now. Was guaranteed I was ok yo keep traveling 2 hours away. Overall, good but wish Morkes could be permanently resolved one day. . More

by TRUDYMATHENY Verified Customer Verified Customer

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