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John Zieja
John Zieja at Gordie Boucher Ford Lincoln of West Bend

John Zieja

Service Advisor

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

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4.8
433 Reviews
4.8

433 Reviews

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433 Reviews of John Zieja

February 12, 2026

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Employee Rating

John is a terrific service rep and gordie boucher should be thrilled to have him. Boucher Lincoln far surpasses the service I get in the Houston area where I live. More

by larlock22
Service Price Transparency
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Recommend Dealer
Yes
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Feb 12, 2026

Gordie Boucher Ford Lincoln of West Bend responded

It’s wonderful to hear that John provided terrific support for your Lincoln Navigator service. We’re glad our team could exceed your expectations compared to Houston. Thank you for the five-star review, and we look forward to assisting you again. Joe Hohmann Service Manager 262-338-3379

February 11, 2026

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The team at Gordie of WB are top notch. I always have great service at this facility More

by Rchi59
Recommend Dealer
Yes

Other Employees Tagged: John Zieja

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Feb 12, 2026

Gordie Boucher Ford Lincoln of West Bend responded

It’s rewarding to know our team’s dedication shows through each service visit. We appreciate the five-star rating and your continued trust. We look forward to servicing your Ford again. Joe Hohmann Service Manager 262-338-3379

February 05, 2026

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Incredible staff. John went the extra mile to make sure things were done right. 5 stars ?? More

by chris.flynn
Recommend Dealer
Yes

Other Employees Tagged: John Zieja

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Feb 06, 2026

Gordie Boucher Ford Lincoln of West Bend responded

It’s great to hear our service team made such a positive impact. John was glad to go the extra mile to ensure your Lincoln Navigator received the attention it deserved. We look forward to assisting you again.

January 30, 2026

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John is always there to make sure things get done for you. Very helpful and courteous. More

by Kajnkaj
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 30, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Hohmann Service Manager 262-338-3379

January 29, 2026

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My concerns were not only listened to but heard and addressed. Joe the service manger was amazing and also the rest of the staff. Couldn’t be more pleased More

by amyneyhard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Hohmann, Jacob Wilson, Roy Hebert

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Jan 29, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Hohmann Service Manager 262-338-3379

January 22, 2026

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2 hours for an oil change and software update. Was not told it would take that long More

by STEVEMAC2112
Recommend Dealer
No

Other Employees Tagged: John Zieja

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Jan 25, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up, Steve. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Joe Hohmann Service Manager 262-338-3379

January 21, 2026

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Employee Rating

I had a great experience buy my new car from Gordie Boucher, salesman, service, everything. More

by TMICHEL1355
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Louie Holguin, Ryan Zurakov

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Jan 21, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Hohmann Service Manager 262-338-3379

January 02, 2026

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Very professional service and nice accommodations while the service was being completed. Appreciated the shuttle ride too. More

by Bill Buettner
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jan 02, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

December 31, 2025

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Employee Rating

John tried to sell me everything and the kitchen stove. And sense when does it take 6 hours to change oil rotate tires and change battery. My appt was at 7:00 am and I didn’t pick my truck up till 1:00 pm More

by Astuettgen63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 08, 2026

Gordie Boucher Ford Lincoln of West Bend responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Hohmann Service Manager 262-338-3379

December 30, 2025

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Employee Rating

Quick service and explained the service and cost clearly. Provided a courtesy ban to take me home and back to the service area More

by abohlmann
Recommend Dealer
Yes

Other Employees Tagged: John Zieja

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Dec 30, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Hohmann Service Manager 262-338-3379

Dec 30, 2025

abohlmann responded

This review is from my lasted appointment , but all my appointments at Boucher Ford are always 5’s.

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