John Zieja

Monica is very personable and polite, which are values I appreciate. She uses empathy and concern for my repair situation. She told me what to expect and asked if I’d like my car washed too. That all counts appreciate. She uses empathy and concern for my repair situation. She told me what to expect and asked if I’d like my car washed too. That all counts in my book. Nice job! More

by Genobuilt Verified Customer Verified Customer

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John was great to work with and overall service time was kept within about hour which I appreciate kept within about hour which I appreciate More

by ag.maurer88 Verified Customer Verified Customer

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John did a great job keeping me informed on my service and exceeded my expectations. and exceeded my expectations. More

by JSTRUPP1 Verified Customer Verified Customer

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Close to home, always friendly and prompt. Great service. Great communication throughout as well. Like the text updates Great service. Great communication throughout as well. Like the text updates More

by Erikkraemer1981 Verified Customer Verified Customer

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They were very polite and helpful seeing that this was my first time there and got the job done the next day first time there and got the job done the next day More

by meyer Peter 6789 Verified Customer Verified Customer

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The service writer was very professional and knowledgeable. The oil change was done in a short amount of time knowledgeable. The oil change was done in a short amount of time More

by Granbergr Verified Customer Verified Customer

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Good experience Good explanations, staff courteous I have nothing more to say so will end this questionnaire nothing more to say so will end this questionnaire More

by NMKUFAHL Verified Customer Verified Customer

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Totally unexpected fantastic experience! A great dealership doing a phenomenal job! Recommend them to everyone! A great dealership doing a phenomenal job! Recommend them to everyone! More

by Casmith0 Verified Customer Verified Customer

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The entire staff was extremely helpful when we had car trouble. They immediately jumped into action and made it all right! trouble. They immediately jumped into action and made it all right! More

by GINA LUKASZEWICZ Verified Customer Verified Customer

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Multiple bad experiences having service done here. This time we went to have 2 recalls done. Out of convenience we added some recommended services at the same time. Driving home we noticed something h This time we went to have 2 recalls done. Out of convenience we added some recommended services at the same time. Driving home we noticed something hanging below the truck so we turned around and went right back. I was told it was the felt undercarriage cover that ripped off at the corner. I wasn't upset about that, it sounds like it happens, but we should not have been sent home with it almost dragging on the ground! John told us the technician noticed a rip in it but thought it wasn't a big deal so did not mention it. (They made a point to mention a tune up, coolant flush and axle service, cabin filter, etc was recommended though). John agreed it was not safe to drive like that and left to 'find the manager'. He came back after not 'finding the manager' and then told me his technician said he never had the truck on the lift so didn't know the cover was ripped. SOMEONE IS LYING. John told me the technician saw it was ripped but is now saying the truck was never on the lift?? How do you do a coolant flush and axle inspection without looking under the truck??? John suggested maybe it ripped from the wind after the service. Really John?? While it's sitting in the parking lot (between other vehicles) for a half hour after service was completed? I do not trust this service department and now need to bring it to our other (trustworthy) mechanic to make sure it is safe to drive. I also do not trust the recalls were completed or completed correctly. Never again will we be back. We should have made the extra drive to a different dealer. More

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