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John Zieja
John Zieja at Gordie Boucher Ford Lincoln of West Bend

John Zieja

Service Advisor

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

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4.8
426 Reviews
4.8

426 Reviews

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426 Reviews of John Zieja

January 02, 2026

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Employee Rating

Very professional service and nice accommodations while the service was being completed. Appreciated the shuttle ride too. More

by Bill Buettner
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Recommend Dealer
Yes
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Jan 02, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

December 31, 2025

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John tried to sell me everything and the kitchen stove. And sense when does it take 6 hours to change oil rotate tires and change battery. My appt was at 7:00 am and I didn’t pick my truck up till 1:00 pm More

by Astuettgen63
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Recommend Dealer
No
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Jan 08, 2026

Gordie Boucher Ford Lincoln of West Bend responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Hohmann Service Manager 262-338-3379

December 30, 2025

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Employee Rating

Quick service and explained the service and cost clearly. Provided a courtesy ban to take me home and back to the service area More

by abohlmann
Recommend Dealer
Yes

Other Employees Tagged: John Zieja

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Dec 30, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Hohmann Service Manager 262-338-3379

Dec 30, 2025

abohlmann responded

This review is from my lasted appointment , but all my appointments at Boucher Ford are always 5’s.

December 30, 2025

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As usual the dealership gave me a prompt appointment, did their repair work quickly and efficiently. John provided his usual friendly attitude and made sure their were no problems. More

by abohlmann
Recommend Dealer
Yes

Other Employees Tagged: John Zieja

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Dec 30, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

December 19, 2025

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Employee Rating

John took care of me right away when I arrived for my appointment. The waiting room was pleasant and my truck was finished when John said it would be. More

by nora.williquette
Recommend Dealer
Yes

Other Employees Tagged: John Zieja

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Dec 19, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

December 09, 2025

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John is always helpful and keeps me informed. It is appreciated. Thank you for your service. More

by AmPanAutumn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Gonzales

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Dec 09, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Hohmann Service Manager 262-338-3379

December 02, 2025

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Did everything I asked to do thanks works great would come back to gordie boucher again More

by gdfinish
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 02, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Hohmann Service Manager 262-338-3379

November 14, 2025

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Employee Rating

Always receive prompt and efficient service. I'm always treated with patience and respect. Thank you. More

by CATHERINE.NOONAN
Recommend Dealer
Yes

Other Employees Tagged: John Zieja

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Nov 15, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Hohmann Service Manager 262-338-3379

November 13, 2025

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Lied to, ignored and had to escalate to the department supervisor John lied to me about ordering what I needed. Even after following up twice. I reached out to the manager. Issues were resolved but I won' More

by Crystel
Recommend Dealer
No

Other Employees Tagged: John Zieja

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Nov 19, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Providing a positive experience is our top priority, Crystel, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Joe Hohmann Service Manager 262-338-3379

November 09, 2025

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Employee Rating

John was great about communicating the reason for the “check engine” light, as well as other service needs that were identified at the time of vehicle inspection. More

by Mtbreger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 09, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379

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