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Johnny Case
Johnny Case | Page 10
Assistant Service Manager
Frankfort Toyota
1001 Leestown Road
Frankfort, KY 40601
148 Reviews
148 Reviews
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148 Reviews of Johnny Case
June 28, 2019
Great service Every visit for service has been great. Always ready for me, I don’t have to wait and they take care it all my service issues quickly. If they have to Every visit for service has been great. Always ready for me, I don’t have to wait and they take care it all my service issues quickly. If they have to order parts it is still a very quick turnaround. John has been super helpful too. More
by Gdot
June 28, 2019
Great service department! I feel that I can trust this service department to tell me the truth about needed repairs. They are very accommodating and have a comfortable waiting I feel that I can trust this service department to tell me the truth about needed repairs. They are very accommodating and have a comfortable waiting area. If a loaner is needed they have no problem giving you one, if it is available. More
by Krush
Other Employees Tagged: Judy Hensley
June 27, 2019
Great experience!! I had a pleasant experience. Ask for Greg Woods for you sales consultant. Greg is a very nice gentleman, he listens and wants your to be totally satis I had a pleasant experience. Ask for Greg Woods for you sales consultant. Greg is a very nice gentleman, he listens and wants your to be totally satisfied. Also spoke with the owner Mike Tewell great gentleman as well. This dealership is a great asset to Toyota. More
by Ashton73
Other Employees Tagged: Greg Woods , Bill Gaines, Beth Kaiser
June 27, 2019
Well done Service was completed in a reasonable time and all were focused on customer service. Waiting area was comfortable and allowed for a relaxing wait. Wil Service was completed in a reasonable time and all were focused on customer service. Waiting area was comfortable and allowed for a relaxing wait. Will use this department again. More
by Aenlow
Other Employees Tagged: Geogie Ricketts
March 07, 2019
David had patience with me, while i test drove a few toyota' Wonderfull sales person and very friendly, we really appreciate all he did for us. He had so much patience with us and went over all the little button Wonderfull sales person and very friendly, we really appreciate all he did for us. He had so much patience with us and went over all the little buttons in the car. More
by DUDLEY
Other Employees Tagged: "Elvis" Scott Davis , David Burnside
February 28, 2019
Great Experience I purchased a truck from Skeet and had a great purchasing experience. Since the purchase I have had no problems, only good service and friendly remind I purchased a truck from Skeet and had a great purchasing experience. Since the purchase I have had no problems, only good service and friendly reminders of new promotions and service. I would recommend Skket and Frankfort Toyota to anyone in the market for a vehicle!!! More
by brtcoach
Other Employees Tagged: Skeet Tuttle , Billy Gorth, Judy Hensley, Beth Kaiser, Geogie Ricketts
January 05, 2019
Great Folks I have gone to their service department twice to get recall work done. I was blown away with their professionalism and positive customer service. Alth I have gone to their service department twice to get recall work done. I was blown away with their professionalism and positive customer service. Although I originally purchased my Corolla elsewhere, I plan on making my next purchase in Frankfort! More
by mstratt72
Other Employees Tagged: Geogie Ricketts
January 05, 2019
Good other than lights on dashboard coming on The lights on my dashboard came on following my service. Still not 100% sure if the issue is fixed. Mr Case stated it was my o2 sensor. Will report t The lights on my dashboard came on following my service. Still not 100% sure if the issue is fixed. Mr Case stated it was my o2 sensor. Will report to him if lights continue to come on. More
by Jpalmer
January 03, 2019
Excellent Service Wonderful service department. Service crew always friendly and helpful. We bring both out Toyota vehicles to the Frankfort Toyota service department Wonderful service department. Service crew always friendly and helpful. We bring both out Toyota vehicles to the Frankfort Toyota service department because of the staff and quality service. More
by Love my Fft Toyota
January 01, 2019
Expert Care Very impressed with staff, great service and comfort during our wait. Staff was friendly and customer care outstanding. It was a very cold day and the Very impressed with staff, great service and comfort during our wait. Staff was friendly and customer care outstanding. It was a very cold day and the bay with cars and staff was very comfortable for all. The waiting area was filled with snacks and drinks and a very nice TV lounge area. Exceptional experience. More
by Coolgirl
Other Employees Tagged: Judy Hensley, Beth Kaiser, Geogie Ricketts, Phone operator.
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