Johnny Case | Page 9

Very professional and high quality service Good attitude to customers, perfect explanation what will be done, coupon discount applied, not long waiting, nice place to wait, good quality of work Good attitude to customers, perfect explanation what will be done, coupon discount applied, not long waiting, nice place to wait, good quality of work done. More

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Reasonably priced service Service is always reasonably priced including providing coupon discounts when available. Always communicate when extra service or parts are needed. Service is always reasonably priced including providing coupon discounts when available. Always communicate when extra service or parts are needed. Rental car provided if service takes multiple days. Waiting area is large and comfortable with TV and computers and well stocked with Starbuck's coffee, cookies, donuts, etc. More

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Fix on the fly I was in Frankfort for meetings when my car had difficulty starting. I brought it in to Frankfort Toyota without any notice, and the immediately deter I was in Frankfort for meetings when my car had difficulty starting. I brought it in to Frankfort Toyota without any notice, and the immediately determined this issue and had me on my way in half an hour. They were super helpful and swift. I couldn’t be happier. More

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Outstanding Service I have never been treated so well anywhere else. The waiting room was exceptional, everyone was extremely friendly, and I was updated by the tv in the I have never been treated so well anywhere else. The waiting room was exceptional, everyone was extremely friendly, and I was updated by the tv in the waiting room as to the status of my truck. I was in and out of there with ease. More

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Vehicle Maintenance I dropped my car off for an oil/lube/filter change and was quickly informed that my battery was nearly discharged. I requested that it be replaced an I dropped my car off for an oil/lube/filter change and was quickly informed that my battery was nearly discharged. I requested that it be replaced and to do an engine check as I was over my recommended oil change mileage. It is very convenient to drop off my car as they have a shuttle and I work about two miles away. They were prompt on getting the work completed and got me back to my car befor the workday was over. More

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Friendly and Trustworthy Service The service employees have always been friendly and professional. When you are always greeted by name when you step out of your car by all the service The service employees have always been friendly and professional. When you are always greeted by name when you step out of your car by all the service reps, you know you will be taken care of. And this what a car dealership should be like. This is why I continue to take my cars to Frankfort Toyota. I trust their service and recommendations. More

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Always Great Service! Everyone in the service dept. is fantastic! I would recommend them to anyone looking to service their vehicle! Have always taken great care of me and Everyone in the service dept. is fantastic! I would recommend them to anyone looking to service their vehicle! Have always taken great care of me and my 4Runner. More

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Best Toyota Dealer in the state of Kentucky I have been going to Frankfort Toyota for about 5 years now, I have had to use other Toyota dealers from time to time and I can say without a doubt th I have been going to Frankfort Toyota for about 5 years now, I have had to use other Toyota dealers from time to time and I can say without a doubt that Frankfort Toyota is by far the most friendly, most professional, most knowledgeable and well rounded Toyota dealer I have ever experienced bar none.....keep up the good work guys!!!! See you for my next service. More

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Service department The staff are always very friendly and helpful; they promptly process my vehicle, do a great job on repairs and maintenance, and let me know once my v The staff are always very friendly and helpful; they promptly process my vehicle, do a great job on repairs and maintenance, and let me know once my vehicle is ready. More

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Great service Great service! Excellent customer service and quick in work. Would recommend this dealership to others any time. They provided a great detailed report Great service! Excellent customer service and quick in work. Would recommend this dealership to others any time. They provided a great detailed report of the serving and condition of my vehicle. More

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