Johnny Case | Page 12

Great experience! I had an appointment to get new transmitters programed for my 2017 Tacoma SR. Unfortunately my truck doesn't have the capability to support that f I had an appointment to get new transmitters programed for my 2017 Tacoma SR. Unfortunately my truck doesn't have the capability to support that feature even though it has power door locks. My service advisor Johnny said there was a possibility that it would work but couldn't guarantee it. They were straightforward and fair with me, who could ask for more. More

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Wonderful care and friendly dealership We have now purchased three cars through this dealership. We have also always had these cars serviced at the dealership. The staff are so welcoming an We have now purchased three cars through this dealership. We have also always had these cars serviced at the dealership. The staff are so welcoming and courteous. The show room is beautiful, and the service area and waiting room is top of the line. We have recommended this service to friends and have converted one for sure and possibly a second. Great care given here. More

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Excellent Service I had many cars serviced at many dealers over the years and this is the best by far that I have ever seen. Their prices are very reasonable and they I had many cars serviced at many dealers over the years and this is the best by far that I have ever seen. Their prices are very reasonable and they offer coupons on line for most every type of service. Their system for entry, staging, write up, waiting and paying is outstanding, very efficient, very friendly and very fast. They offer shuttle service, and the waiting room has large comfortable chairs, big screen tv, wi-fi, computers, donuts, drinks, coffee, cookies, and fruit, all free. I did not buy my car there, but I was treated like a preferred customer. I will buy there for sure next time. More

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Wonderful shopping experience When shopping for a new car Greg was very helpful in doing test rides in thedifferent vehicles I was interested in and giving me the pros and cons of When shopping for a new car Greg was very helpful in doing test rides in thedifferent vehicles I was interested in and giving me the pros and cons of each. While he did not pressure me he did call and keep us informed of New incentives as they became available. When we went on to purchase he was helpful in getting us exactly what we wanted. More

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Truck Serviced The gentleman that assisted me with the process of having my truck services was extremely helpful. refreshments and a nice sitting area were availabl The gentleman that assisted me with the process of having my truck services was extremely helpful. refreshments and a nice sitting area were available while i waited. In what is typically known as a mans world, Toyota of Frankfort provides excellent care for their customers in a non-intimidating environment . Thank you for a pleasant experience having my truck serviced. More

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Like a massage!!! Drive onto a shimmering floor, people with huge smiles greet you before your wheels come to a stop, ready to put a paper mat on your floor !!!!! Drive onto a shimmering floor, people with huge smiles greet you before your wheels come to a stop, ready to put a paper mat on your floor !!!!! More

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Repeat customer We decided to shop at other dealers to get the best deal. Well Frankfort Toyota is the best. They treat us like family and are always willing to help. We decided to shop at other dealers to get the best deal. Well Frankfort Toyota is the best. They treat us like family and are always willing to help. We needed a small car for commuting and Chris Stewart always does us well! No pressure or hassle car shopping More

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Bought my new RAV4! Josh Bruce was an excellent saleperson in helping us buy our RAV4. He was kind, helpful and very informative. I would highly recommend him for your Josh Bruce was an excellent saleperson in helping us buy our RAV4. He was kind, helpful and very informative. I would highly recommend him for your next vehicle. Dana made our financing decisions really easy and helped us get the very best savings. Also, both were really just 'down to earth people' and we easily felt at ease and loved our conversations. Johnny, in the service department, was so helpful with our Corolla repair. We have bought a couple of cars from this dealership and will ALWAYS go back. They are always fair on their trade-ins and always KIND! Please think of them for your next car purchase. Janet Parker More

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Very friendly This dealership worked with me and my wife in every way. They went out of their way to make sure we got everything we wanted. This dealership worked with me and my wife in every way. They went out of their way to make sure we got everything we wanted. More

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5th buy from Frankfort Toyota After buying a new Highlander I remain completely satisfied with Frankfort Toyota. Our salesman, Greg Woods, has sold us 3 of our 5 Toyotas and never After buying a new Highlander I remain completely satisfied with Frankfort Toyota. Our salesman, Greg Woods, has sold us 3 of our 5 Toyotas and never pushes us to do anything. He is very knowledge about Toyota products and is a great guy to do business with. We took a week to consider prices and products, and Greg was very patient and professional. Dana, Finance Office, is so easy to work with! He had us in and out of his office in about 15 minutes, including the completion of an extended warranty. He is a great asset to the dealership. We have had our vehicles serviced at the dealership since 2008 and I can't imagine going any where else for service. Everyone that we have met at Frankfort Toyota is professional, friendly and caring. I will return there for my next Toyota, and I recommend Greg Woods to anyone interested in a Toyota. More

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