Johnny Case | Page 6
Assistant Service Manager
Frankfort Toyota
1001 Leestown Road
Frankfort, KY 40601
148 Reviews
Write a Review148 Reviews of Johnny Case
October 01, 2019
Great service and the service was completed in about half the time expected. They were knowledgeable and prepared for my questions. I appreciated their advice the time expected. They were knowledgeable and prepared for my questions. I appreciated their advice More
Other Employees Tagged: Clay Guthrie, Beth Kaiser
October 01, 2019
Service department is terrific! Personalized care. The customer service is helpful, friendly, and knowledgeable. The waiting area is comfortable, pleasant, and stocked with water, various coffees and snac customer service is helpful, friendly, and knowledgeable. The waiting area is comfortable, pleasant, and stocked with water, various coffees and snacks. Never disappointed. They work to make the customer satisfied. They care about their customers. Friendly shuttle driver. More
September 27, 2019
Service Completed recall service. Service was completed in a timely manner. Staff were friendly and helpful. I would recommend Toyota of Frankfort to others Completed recall service. Service was completed in a timely manner. Staff were friendly and helpful. I would recommend Toyota of Frankfort to others who require service. More
September 26, 2019
Great Service...Every Time I can’t speak highly enough about the quality and speed of service every single time I visit Frankfort Toyota. I will always pass up Lexington to dri I can’t speak highly enough about the quality and speed of service every single time I visit Frankfort Toyota. I will always pass up Lexington to drive on to Frankfort. More
Other Employees Tagged: Beth Kaiser, Geogie Ricketts
September 26, 2019
Great Customer Service! I always have a pleasant time when getting my car serviced. Not only are they super nice, but they get stuff done quick! I just had a baby a couple mo I always have a pleasant time when getting my car serviced. Not only are they super nice, but they get stuff done quick! I just had a baby a couple months back and it is good to know I can get an oil change in half an hour! Mamas out there yall know how precious time is in between feedings. Lol my family loves this dealership. More
Other Employees Tagged: Greg Woods , Judy Hensley, Beth Kaiser, Geogie Ricketts
September 11, 2019
Great experience It was so easy to make an appointment online and the customer service representative , Johnny, was great to work with. The shuttle service made it eas It was so easy to make an appointment online and the customer service representative , Johnny, was great to work with. The shuttle service made it easy for me to drop off my vehicle and get to work. More
September 10, 2019
Toyota of Feankfort I had great service and the staff are always friendly!! I would recommend to any family and friends! We take all three of our vehicles there for servi I had great service and the staff are always friendly!! I would recommend to any family and friends! We take all three of our vehicles there for service and gave bought at least 3 cars there over the years. More
Other Employees Tagged: Beth Kaiser
September 09, 2019
Good service experience Started work on my vehicle within minutes of arrival. I was expecting to wait for about an hour, but my routine vehicle check was completed in 30 minu Started work on my vehicle within minutes of arrival. I was expecting to wait for about an hour, but my routine vehicle check was completed in 30 minutes. Really nice waiting area. More
September 07, 2019
Always friendly and helpful! I love a Frankfort Toyota! Everyone is always so friendly and informative. They go out of their way to make you comfortable, answer questions, and mak I love a Frankfort Toyota! Everyone is always so friendly and informative. They go out of their way to make you comfortable, answer questions, and make you feel like a valued customer. They make me loyal to the Toyota brand. More
Other Employees Tagged: Beth Kaiser, Geogie Ricketts
September 07, 2019
Pleasant experience with excellent service Staff was very friendly and explained the plans on maintenance and time expected up front. Made the wait comfortable in their lounge with fresh coffee Staff was very friendly and explained the plans on maintenance and time expected up front. Made the wait comfortable in their lounge with fresh coffee and sweets, which is right up my alley🙂 More
Other Employees Tagged: Bill Gaines, Clay Guthrie, Chris Napier

