Johnny Case
Johnny Case at Frankfort Toyota

Johnny Case | Page 6

Assistant Service Manager

Frankfort Toyota

1001 Leestown Road
Frankfort, KY 40601

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5.0
148 Reviews
5.0

148 Reviews

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148 Reviews of Johnny Case

October 01, 2019

Dealership Rating
Employee Rating

Great service and the service was completed in about half the time expected. They were knowledgeable and prepared for my questions. I appreciated their advice More

by Soccerdad4life
Recommend Dealer
Yes

Other Employees Tagged: Clay Guthrie, Beth Kaiser

Oct 02, 2019

Frankfort Toyota responded

It was our pleasure to assist you. Thank you for coming in.

October 01, 2019

Dealership Rating
Employee Rating

Service department is terrific! Personalized care. The customer service is helpful, friendly, and knowledgeable. The waiting area is comfortable, pleasant, and stocked with water, various coffees and snac More

by AjnmjjkN
Recommend Dealer
Yes
Oct 02, 2019

Frankfort Toyota responded

It is wonderful to hear about your experience with us and noticed the personal attention we strive to give all of our guests. Thank you so much for your business.

September 27, 2019

Dealership Rating
Employee Rating

Service Completed recall service. Service was completed in a timely manner. Staff were friendly and helpful. I would recommend Toyota of Frankfort to others More

by S Hughes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 30, 2019

Frankfort Toyota responded

Thank you for your business and the recommendation.

September 26, 2019

Dealership Rating
Employee Rating

Great Service...Every Time I can’t speak highly enough about the quality and speed of service every single time I visit Frankfort Toyota. I will always pass up Lexington to dri More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Beth Kaiser, Geogie Ricketts

Sep 27, 2019

Frankfort Toyota responded

We appreciate you going to the extra distance for us Sam. Thank you so much for your business and confidence in our Service Department.

September 26, 2019

Dealership Rating
Employee Rating

Great Customer Service! I always have a pleasant time when getting my car serviced. Not only are they super nice, but they get stuff done quick! I just had a baby a couple mo More

by Aerial
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Woods , Judy Hensley, Beth Kaiser, Geogie Ricketts

Sep 27, 2019

Frankfort Toyota responded

Congratulations! That is wonderful to hear about the addition to your family. Thank you for choosing to service with us . We are looking forward to seeing you again in the future.

September 11, 2019

Dealership Rating
Employee Rating

Great experience It was so easy to make an appointment online and the customer service representative , Johnny, was great to work with. The shuttle service made it eas More

by apatters8086
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2019

Frankfort Toyota responded

That is our goal from making an appointment to taking delivery of your vehicle, to make it as easy as possible. Thank you very much for your business.

September 10, 2019

Dealership Rating
Employee Rating

Toyota of Feankfort I had great service and the staff are always friendly!! I would recommend to any family and friends! We take all three of our vehicles there for servi More

by ToyotaOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Beth Kaiser

Sep 11, 2019

Frankfort Toyota responded

Thank you very much for returning to Frankfort Toyota again and again. We deeply appreciate your business for both Sales and Service.

September 09, 2019

Dealership Rating
Employee Rating

Good service experience Started work on my vehicle within minutes of arrival. I was expecting to wait for about an hour, but my routine vehicle check was completed in 30 minu More

by KKC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2019

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota for your servicing needs. We appreciate your business.

September 07, 2019

Dealership Rating
Employee Rating

Always friendly and helpful! I love a Frankfort Toyota! Everyone is always so friendly and informative. They go out of their way to make you comfortable, answer questions, and mak More

by kate70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Beth Kaiser, Geogie Ricketts

Sep 09, 2019

Frankfort Toyota responded

Frankfort Toyota strives to create a friendly warm rapport with our guests and we are so pleased to have your business. Please let us know anytime we can help you.

September 07, 2019

Dealership Rating
Employee Rating

Pleasant experience with excellent service Staff was very friendly and explained the plans on maintenance and time expected up front. Made the wait comfortable in their lounge with fresh coffee More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Gaines, Clay Guthrie, Chris Napier

Sep 09, 2019

Frankfort Toyota responded

Fantastic, That is great to hear Kim. Thank you very much for your support of Frankfort Toyota.

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