Johnny Case
Johnny Case at Frankfort Toyota

Johnny Case | Page 7

Assistant Service Manager

Frankfort Toyota

1001 Leestown Road
Frankfort, KY 40601

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5.0
148 Reviews
5.0

148 Reviews

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148 Reviews of Johnny Case

September 06, 2019

Dealership Rating
Employee Rating

Always fast and excellent service when having my vehicle ser I have bought 2 vehicles from Frankfort Toyota, and have recommended them to several family and friends!! Super friendly and knowledgeable staff, and More

by ShannonTrue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Burnside, Geogie Ricketts, Jessica Kaiser

Sep 09, 2019

Frankfort Toyota responded

Thank you so much for your business Shannon. It is always a pleasure to see you and please let us know anytime we can be of assistance.

September 06, 2019

Dealership Rating

Quick and on time They were ready for me when I arrived for my appointment tire change Done within an hour Very efficient and friendly and answered my questions More

by Sandy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Judy Hensley, Beth Kaiser, Geogie Ricketts

Sep 09, 2019

Frankfort Toyota responded

Thank you for your business Sandy and for entrusting us with the repair of your vehicle. We look forward to seeing you again in the future.

September 03, 2019

Dealership Rating
Employee Rating

5000 check The check was done in a very timely manner and everyone was very cordial. I already have my next appointment on the books. I'm looking forward to it. More

by Auntbecky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2019

Frankfort Toyota responded

That is fantastic to hear, if you have any questions before the next appointment please let us know. Thank you for your business and we are looking forward to seeing you again.

September 03, 2019

Dealership Rating
Employee Rating

Service department Very informative about what you should expect with your first service appointment. Service was done in a timely manner. When service was complete they More

by anblackburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2019

Frankfort Toyota responded

Thank you for choosing to service with us and welcome to the Frankfort Toyota family. We appreciate your business very much and if we can be of assistance or you have any questions please do not hesitate to let us know.

September 02, 2019

Dealership Rating
Employee Rating

Service Staff is always kind and caring. Offer help in anyway that they can. Courteous and very friendly. Prompt and great service. Will always use Frankfort More

by Johnson, Diana 123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Beth Kaiser

Sep 03, 2019

Frankfort Toyota responded

Thank you for your business and choosing Frankfort Toyota for Sales and Service, we appreciate your business and are always happy to help you.

August 27, 2019

Dealership Rating
Employee Rating

Great friendly service. Friendly customer service. Show they care about your vehicle. Comfortable waiting area. They do not try to sell you something you don't need. Great a More

by Camry#41,49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2019

Frankfort Toyota responded

Thank you for your business. It is wonderful to hear our guests notice and enjoy the environment we strive to create in our service department.

August 26, 2019

Dealership Rating
Employee Rating

Serviced vehicle Staff was Very prompt & helpful. They had my car done quickly with little wait time. Price was reasonable. Staff was friendly. Plan to go there agai More

by Bow55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2019

Frankfort Toyota responded

We are looking forward to seeing you in again in the Service department, Thank you for your business.

August 26, 2019

Dealership Rating
Employee Rating

Oil change I took my car in for an oil change & the service was excellent. All employees that I encountered were friendly & the oil change was completed in a rea More

by Shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Green & David Manning

Aug 27, 2019

Frankfort Toyota responded

Our Service department strives to complete oil changes in I hour or less to making things as convenient as possible for our guests. Thank you for your business Shannon.

August 26, 2019

Dealership Rating
Employee Rating

Toyota Care Service 5,000 mile service. Always fast, friendly, exceptional service at Frankfort Toyota. Nice, comfortable waiting area. Friendly, knowledgeable staff. Nev More

by Awetherby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Doris

Aug 27, 2019

Frankfort Toyota responded

It is wonderful to hear of your positive experience servicing with us. Thank you for your business.

August 22, 2019

Dealership Rating
Employee Rating

Always friendly and professional Love the service dept. at this dealership. I Highly recommend using Frankfort Toyota for all your automotive needs. In fast, out fast and done right! More

by Eddie S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelly Buffin , Doug Doris, Judy Hensley, Beth Kaiser, Geogie Ricketts

Aug 23, 2019

Frankfort Toyota responded

We appreciate your faith in us Eddie. Thank you for giving us the opportunity to earn your business.

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