Johnny Case
Johnny Case at Frankfort Toyota

Johnny Case | Page 8

Assistant Service Manager

Frankfort Toyota

1001 Leestown Road
Frankfort, KY 40601

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5.0
148 Reviews
5.0

148 Reviews

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148 Reviews of Johnny Case

August 14, 2019

Dealership Rating
Employee Rating

Maintenance The staff at Frankfurt always make me feel at home. They care for you like family. They go out of their way and always explain things. More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Geogie Ricketts

Aug 19, 2019

Frankfort Toyota responded

That is wonderful to hear Pam. Thank you for your business and trust in us.

August 13, 2019

Dealership Rating
Employee Rating

Great service! I am a first time buyer at Toyota of Frankfort and in the year I’ve owned my 4 Runner I couldn’t be more satisfied with the terrific service departmen More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Burnside, Judy Hensley, Beth Kaiser

Aug 19, 2019

Frankfort Toyota responded

Wonderful! We are thrilled to hear you are enjoying your experience with us. Thank you for your business.

August 07, 2019

Dealership Rating
Employee Rating

Service Department Is The Best! John at Frankfort Toyota Service Department is kind and helpful. John answers any questions I have about my Toyota. The technicians do a great job at More

by rlippert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2019

Frankfort Toyota responded

We appreciate your business and thank you for the trust in our Service Department.

August 07, 2019

Dealership Rating
Employee Rating

Frankfort Toyota always takes care of my vehicle and me too. Staff is always courteous makes sure I'm taken care of and their quality of work is great. Would recommend to any one they treat you like family. More

by MCM
Recommend Dealer
Yes

Other Employees Tagged: Beth Kaiser

Aug 07, 2019

Frankfort Toyota responded

It was wonderful to read your review, that is the atmosphere we strive to create here. Thank you very much for your business.

August 06, 2019

Dealership Rating
Employee Rating

Good fast service I enjoy coming to this Toyota dealership. The staff is always friendly and see is fast. Nice waiting room. Always offer nice treats to eat and coffee. More

by Smith, Bentley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 07, 2019

Frankfort Toyota responded

And we enjoy having you, Thank you for your business. It's always a pleasure to see you.

August 06, 2019

Dealership Rating
Employee Rating

Worth the wait! They will directly tell you what your car needs to be repaired before they start. They finish in a timely manner. In the waiting room, it comes in h More

by daisyzapata1818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Beasley, Zach Jones

Aug 07, 2019

Frankfort Toyota responded

Thank you for servicing with us, we appreciate your business and trust in us.

July 31, 2019

Dealership Rating
Employee Rating

Excellent Service I always receive excellent service at this dealership. The service advisors are always friendly and always tell me if there is a way to save a little More

by girtonjd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Hensley, Beth Kaiser, Geogie Ricketts

Aug 02, 2019

Frankfort Toyota responded

Wonderful to hear, Thank you for always returning to us for service. Your business is very appreciate here and please let us know if we can be of assistance.

July 30, 2019

Dealership Rating
Employee Rating

Always friendly and helpful I always enjoy my service experience at Toyota of Frankfort. Staff are helpful and customer oriented. They are informative without being pushy. I will More

by Rosemary
Recommend Dealer
Yes

Other Employees Tagged: Beth Kaiser, Geogie Ricketts

Jul 31, 2019

Frankfort Toyota responded

We certainly appreciate that here at Frankfort Toyota. Thank you for your business.

July 29, 2019

Dealership Rating
Employee Rating

great service and super shuttle I use Glenn Toyota for all of my routine maintenance. With the shuttle service, they drop me off at the front door of my work and then they pick me u More

by acrumbacker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2019

Frankfort Toyota responded

We are happy to provide that service for our guests. Thank you for servicing with us.

July 19, 2019

Dealership Rating
Employee Rating

Great customer care and quality. The lounge area is nicely stocked with waters, cookies, donuts and fruits. I had to wait for my ride to be serviced but no More

by Awesome1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2019

Frankfort Toyota responded

Thank you for your business and recommendation. As you mentioned, our shuttle service is available to all our customers Monday through Friday to anywhere in Frankfort.

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