Johnny Lee | Page 2

They routinely overbook. They'll service your car IF you can get it in. They routinely overbook; it's ridiculous. I had to reschedule my appointment 3 times before they took m They'll service your car IF you can get it in. They routinely overbook; it's ridiculous. I had to reschedule my appointment 3 times before they took my car, and the service person was very apologetic that they overbooked..three days in a row! Yeah, you can leave your car, don't know when we'll get to it, and uh, no loaner available... no thank you. Just tell me when you have time to work on my car. I'll wait. It was very disorganized too. Months later, my husband made an appointment through their website with a loaner for his car to be serviced and had to wait three weeks to get an appointment with a loaner, which he was willing to do. They called him the DAY BEFORE the appointment to tell him they didn't have a loaner for him despite having a loaner confirmed by email. The service department just doesn't function correctly. They can't book so many clients for the same day. Very frustrating and it leaves a bad taste. Thinking about going to Curry for service. Maybe they actually get clients in when they say they will. Acura of Westchester never used to be like this, and we've been going there for over 15 years. More

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A very helpful and understanding personnel I have been going to this dealer from the time I got my Acura MDX. I don't trust anyone else to work on my car.I feel safe with the quality service I have been going to this dealer from the time I got my Acura MDX. I don't trust anyone else to work on my car.I feel safe with the quality service they give me. More

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Acura is awesome THANK YOU ACURA FOR YOUR EXCELLENT SERVICE you made purchasing a new car an enjoyable experience. I can't wait to take a ride with the family in my br THANK YOU ACURA FOR YOUR EXCELLENT SERVICE you made purchasing a new car an enjoyable experience. I can't wait to take a ride with the family in my brand new dream car!! More

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Good service Jose and Frank (and Brianna who I spoke with months earlier about a future RDX AWD while getting oil change) are Grrrrrreat!!! Thanks for making our 3 Jose and Frank (and Brianna who I spoke with months earlier about a future RDX AWD while getting oil change) are Grrrrrreat!!! Thanks for making our 3rd Acura purchase an enjoyable experience! More

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Service Elizabeth White in service makes the visit a wonderful and relaxing experience. The service department always is courteous and professional. The servi Elizabeth White in service makes the visit a wonderful and relaxing experience. The service department always is courteous and professional. The service and sales of Acura of Westchester and the quality of the car is the reason i have been a customer for over 20 years. More

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Great Service Area I bring my car here for any and everything. The staff is great and I don't feel they push unnecessary repair and services. A++ and highly recommend! I bring my car here for any and everything. The staff is great and I don't feel they push unnecessary repair and services. A++ and highly recommend! More

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excellent service I have been servicing my MDX here for three years. Their excellent service and professional advice keep my MDX in great condition. This dealer service I have been servicing my MDX here for three years. Their excellent service and professional advice keep my MDX in great condition. This dealer service department always puts the customer at priority. I got a nail in my MDX tire on Sunday afternoon. Johnny Lee quickly arranged repair service and it took less than one hour to fix the problem. They didn't charge me a penny. Thank you Johnny and also thanks Alvin Deleon, Angela Caputi, and Shannon Lemon for helping me on the schedule and service advice over the years. Dawei More

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The smoothest deal ever!! I called Acura on the 3rd of April sadly the RDX was not available. I must say hats off to Brianna for getting me this amazing car sooner then promise I called Acura on the 3rd of April sadly the RDX was not available. I must say hats off to Brianna for getting me this amazing car sooner then promised. Angela for having all the details I wanted installed before I got there I purchased an ILX from them a few years ago. I will never go anywhere other than Acura of Westchester. They are loyal friendly and professional. Johnny your team is just as amazing as you are More

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The smoothest delivery I am in awe over the amazing service I received. I called Brianna on April 3rd looking for the RDX. Unfortunately none were in stock. She went above a I am in awe over the amazing service I received. I called Brianna on April 3rd looking for the RDX. Unfortunately none were in stock. She went above and beyond to get my new car and it was a breeze from there. Angela made sure all the extras I wanted were installed prior to getting there. Johnny your amazing and your 2 ladies are equally amazing. I am a return customer bring back my ILX and leaving in a RDX is an awesome feeling. I will never go anywhere other than Acura of Westchester. More

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Professionalism and Courtesy I just wanted to take a minute to point out the professionalism and courtesy that I experienced while having my car serviced at Acura of Westchester. I just wanted to take a minute to point out the professionalism and courtesy that I experienced while having my car serviced at Acura of Westchester. I was kept informed throughout the whole repair process and all work performed was explained to me in a detailed manner. I couldn't be happier with my overall service experience at Acura of Westchester and will happily return for future services. 5 STARS! More

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