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Johnny Reyes
Johnny Reyes at Shottenkirk Desert Lexus

Johnny Reyes | Page 6

Service Consultant

Shottenkirk Desert Lexus

68-068 Kyle Rd
Cathedral City, CA 92234

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4.9
129 Reviews
4.9

129 Reviews

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129 Reviews of Johnny Reyes

February 11, 2026

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Employee Rating

My. Service experience was excellent and I was given a loaner car while I waited for the part to come in, all and all, I am very satisfied. More

by Penny A
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sean Marchese, Julie Leskoviansky

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Feb 11, 2026

Shottenkirk Desert Lexus responded

We’re delighted your Lexus ES 350 service went smoothly and that the loaner car kept you on the road while you waited for the part. It’s rewarding to know you’re very satisfied with our support. Thanks for sharing your experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

February 05, 2026

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Fue bueno el servicio rapido y estuvo a tiempo ademas te ofrecen el servicio de prestarte carro More

by Arturo Hernandez
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bo Teggart, Erik Bautista, Stephany Gutierrez, Mireya Varela

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Feb 05, 2026

Shottenkirk Desert Lexus responded

Thank you for noting the quick and on-time service for your Lexus TX 350. We’re glad the loaner car option added convenience to your visit. We look forward to assisting you again.

February 04, 2026

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Been using this dealer for many years. Great service. Johnny is our service writer and he is an absolute pleasure. His professionalism and knowledge is a great asset to us and this dealer. More

by globyfaith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 04, 2026

Shottenkirk Desert Lexus responded

Your continued loyalty means a great deal to our team. Johnny will be delighted to hear his expertise and professionalism have made your Lexus service visits so positive. Thank you for recommending us so highly.

January 27, 2026

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Always get my car serviced at Desert Lexus. Car is always ready on time. The staff are professional and friendly. More

by chipbrewton
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Recommend Dealer
Yes
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Jan 27, 2026

Shottenkirk Desert Lexus responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

January 26, 2026

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Great customer service. Scott Farnsworth was the service consultant. Very pleasant experience. Will use this dealership again. More

by nancykeyser
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott

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Jan 26, 2026

Shottenkirk Desert Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

January 20, 2026

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Johnny our service writer was knowledgeable and patient with me regarding my questions. He did a good job of convincing us to get the standard service and inspection, we are glad that we did, it was a goo More

by McCoyjoni
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jan 20, 2026

Shottenkirk Desert Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

January 18, 2026

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Lexus NX 250 2025 is my second vehicle from them. Very happy with the service in the past specially today I was almost an hour early and they took me in with no problems. More

by Aguirre7626
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Recommend Dealer
Yes
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Jan 18, 2026

Shottenkirk Desert Lexus responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Desert Lexus. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

January 16, 2026

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Great customer service, I definitely will come back, greatly appreciated, ans recommended 100 % their services. More

by Elenah55
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Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2026

Shottenkirk Desert Lexus responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Desert Lexus. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

January 13, 2026

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This was the best service I’ve had ever at a dealership. Keep up the great work Johnny you made my trip so awesome. More

by Bamslex2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 14, 2026

Shottenkirk Desert Lexus responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

January 11, 2026

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Adrian was very helpful in addressing our problems and giving us great customer service. Thank you! More

by kennethdratcliffe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Colon

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Jan 11, 2026

Shottenkirk Desert Lexus responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Desert Lexus. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

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