Friendly staff, great facilities,.
Our agent, Johnny Reyes, has always been great to work with and this was no exception. He walks us through the potential work before the work order i
Our agent, Johnny Reyes, has always been great to work with and this was no exception. He walks us through the potential work before the work order is signed, and then again after the work is done explaining the service and walking us through the bill. We hate having to come in for repair work, but always enjoy the experience with the staff.
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by mikecaks
Service Price Transparency
Apr 14, 2026 -
Shottenkirk Desert Lexus responded
It's wonderful to hear our team and facilities served you well. Johnny enjoys guiding you through every step of your Lexus GS 350 service. We’re happy to turn repair visits into a positive experience.
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
I took my RC350 for its routine auto mate treatment and
regular 12 month maintenance.
Even with getting a liner I was in and out in less than 10 minutes.
They sent me a text message when it was ready.
regular 12 month maintenance.
Even with getting a liner I was in and out in less than 10 minutes.
They sent me a text message when it was ready.
The experience was fabulous.
No long lines.
Christian, our adviser was super.
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by Kathie.Hart@me.com
Service Price Transparency
Apr 13, 2026 -
Shottenkirk Desert Lexus responded
It’s fantastic your Lexus RC 350’s routine maintenance was completed so swiftly. We’re glad the text notification and short wait made the visit hassle-free. Thank you for trusting our service department, we look forward to caring for your Lexus again.
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
Friendly and helpful employees, quick service, quality
work, attention to detail and focus on .my !concerns
work, attention to detail and focus on .my !concerns
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by VV
Service Price Transparency
Apr 11, 2026 -
Shottenkirk Desert Lexus responded
It’s great to hear our team provided friendly, detail-oriented service on your Lexus RX 350. We’re glad the work was efficient and addressed your concerns promptly. Thank you for trusting us with your vehicle.
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
Johnny Reyes in service always takes care of our Lexus RX
350, Professional, Courteous, Knowledgeable!
350, Professional, Courteous, Knowledgeable!
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by giovannicalabrese
Service Price Transparency
Apr 09, 2026 -
Shottenkirk Desert Lexus responded
It’s fantastic to know Johnny’s expertise makes maintaining your Lexus RX 350 seamless. Your kind words about his courteous and professional approach mean a lot to us. We look forward to supporting you at your next service visit.
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
Very pleasant atmosphere friendly staff for the most
part. Love my senior discounts...lol wish that y'all would have treats out to snack on like fresh fruit, popcorn, juice and sandwiches just saying.
part. Love my senior discounts...lol wish that y'all would have treats out to snack on like fresh fruit, popcorn, juice and sandwiches just saying.
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by vahpholewis
Service Price Transparency
Other Employees Tagged:
Adrian Colon
Apr 03, 2026 -
Shottenkirk Desert Lexus responded
Great to hear you enjoyed the welcoming atmosphere and friendly staff during your Lexus NX 200t service. We’re glad you appreciated the senior discount. We’ll pass along your idea for fresh fruit and other snacks to the team. Thanks for letting us know!
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
Everything was great!
And was very good. They did awesome job. Car rides great. Car wash guy did awesome job!
And was very good. They did awesome job. Car rides great. Car wash guy did awesome job!
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by Tornotlv
Service Price Transparency
Apr 01, 2026 -
Shottenkirk Desert Lexus responded
It’s great to hear our technicians took care of your Lexus RX 450h and that the wash made it shine. Knowing the ride feels smooth again makes our day. We look forward to supporting your Lexus’s upkeep in the future.
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
Every person at this dealership is a true professional in
taking care of me and my cars needs that makes me very happy I chose Desert Lexus.
taking care of me and my cars needs that makes me very happy I chose Desert Lexus.
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by herreragreg129
Service Price Transparency
Mar 27, 2026 -
Shottenkirk Desert Lexus responded
We’re thrilled that our team’s professional approach to your Lexus RX 350 service brought you such satisfaction. Thank you for the five-star rating and for letting us care for your vehicle.
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
Very pleased with the service.
We e were treated very well by all the staff. They prompt withholding the service and very efficient The intake person was very positive and spoke we
We e were treated very well by all the staff. They prompt withholding the service and very efficient The intake person was very positive and spoke well of tithe dealership.
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by dini.gallant
Mar 25, 2026 -
Shottenkirk Desert Lexus responded
It’s wonderful to hear everyone treated you so well and that your RX 350h service was prompt and efficient. Stephany will be pleased her positive approach made an impact. We appreciate your five-star rating and look forward to serving you again.
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
Great service on time and done with care .
Great communication all the way through the experience. I would highly recommend this Dealer
Great communication all the way through the experience. I would highly recommend this Dealer
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by Tom Caldow
Service Price Transparency
Mar 24, 2026 -
Shottenkirk Desert Lexus responded
It’s great to hear your Lexus RX 350h got prompt, careful service with clear updates throughout. Thank you for recommending us. We look forward to welcoming you back soon.
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
Professional experienced staff.
Very efficient. The atmosphere is customer friendly and they have always addressed all of my concerns
Very efficient. The atmosphere is customer friendly and they have always addressed all of my concerns
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by ruthyeager66
Service Price Transparency
Other Employees Tagged:
Cameron Safley
Mar 21, 2026 -
Shottenkirk Desert Lexus responded
Thank you for sharing your experience with our team during your ES 300h service. We’re delighted to hear the atmosphere felt welcoming and that every concern was addressed. We look forward to assisting you again.
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
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