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Johnny Reyes
Johnny Reyes at Shottenkirk Desert Lexus

Johnny Reyes | Page 7

Service Consultant

Shottenkirk Desert Lexus

68-068 Kyle Rd
Cathedral City, CA 92234

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4.9
142 Reviews
4.9

142 Reviews

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142 Reviews of Johnny Reyes

February 23, 2026

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Employee Rating

Great service. Quick, polite, and easy. I definitely will be back for any additional services. More

by stuartda
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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Feb 24, 2026

Shottenkirk Desert Lexus responded

It’s great to hear our team provided quick, courteous service for your Lexus. Thank you for sharing your experience and we look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

February 23, 2026

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They are friendly, competent, and thorough. They had us in and out in under a hour. They helped us hook up a new phone. Highly recommend this dealer. More

by ihavefaith1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 23, 2026

Shottenkirk Desert Lexus responded

Thanks for trusting us with your Lexus LC 500h. Johnny and our team are glad they could deliver friendly, competent service and get you back on the road in under an hour. We’re pleased your new phone hookup went smoothly. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

February 20, 2026

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Dealership is perfect! Employees are courteous, friendly, and informed. The best service department as well as the sales department. Thank you. More

by bruce Cervone
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephany Gutierrez, Ari Angulo

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Feb 20, 2026

Shottenkirk Desert Lexus responded

So glad to hear our team provided courteous and knowledgeable service at every step. We’re thrilled you found both sales and service departments outstanding. Enjoy your Lexus RZ 450e and thanks for the kind words! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

February 11, 2026

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My. Service experience was excellent and I was given a loaner car while I waited for the part to come in, all and all, I am very satisfied. More

by Penny A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Marchese, Julie Leskoviansky

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Feb 11, 2026

Shottenkirk Desert Lexus responded

We’re delighted your Lexus ES 350 service went smoothly and that the loaner car kept you on the road while you waited for the part. It’s rewarding to know you’re very satisfied with our support. Thanks for sharing your experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

February 05, 2026

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Employee Rating

Fue bueno el servicio rapido y estuvo a tiempo ademas te ofrecen el servicio de prestarte carro More

by Arturo Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bo Teggart, Erik Bautista, Stephany Gutierrez, Mireya Varela

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Feb 05, 2026

Shottenkirk Desert Lexus responded

Thank you for noting the quick and on-time service for your Lexus TX 350. We’re glad the loaner car option added convenience to your visit. We look forward to assisting you again.

February 04, 2026

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Employee Rating

Been using this dealer for many years. Great service. Johnny is our service writer and he is an absolute pleasure. His professionalism and knowledge is a great asset to us and this dealer. More

by globyfaith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 04, 2026

Shottenkirk Desert Lexus responded

Your continued loyalty means a great deal to our team. Johnny will be delighted to hear his expertise and professionalism have made your Lexus service visits so positive. Thank you for recommending us so highly.

January 27, 2026

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Employee Rating

Always get my car serviced at Desert Lexus. Car is always ready on time. The staff are professional and friendly. More

by chipbrewton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 27, 2026

Shottenkirk Desert Lexus responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

January 26, 2026

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Employee Rating

Great customer service. Scott Farnsworth was the service consultant. Very pleasant experience. Will use this dealership again. More

by nancykeyser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott

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Jan 26, 2026

Shottenkirk Desert Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

January 20, 2026

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Employee Rating

Johnny our service writer was knowledgeable and patient with me regarding my questions. He did a good job of convincing us to get the standard service and inspection, we are glad that we did, it was a goo More

by McCoyjoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 20, 2026

Shottenkirk Desert Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

January 18, 2026

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Employee Rating

Lexus NX 250 2025 is my second vehicle from them. Very happy with the service in the past specially today I was almost an hour early and they took me in with no problems. More

by Aguirre7626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 18, 2026

Shottenkirk Desert Lexus responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Desert Lexus. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

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