Adrian was very helpful in addressing our problems and
giving us great customer service. Thank you!
giving us great customer service. Thank you!
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by kennethdratcliffe
Service Price Transparency
Other Employees Tagged:
Adrian Colon
Jan 11, 2026 -
Shottenkirk Desert Lexus responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Desert Lexus.
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
Clear on cost and time to complete the job.
Provided a loaner car and finished the job the next day.
Provided a loaner car and finished the job the next day.
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by Ezboater
Service Price Transparency
Jan 11, 2026 -
Shottenkirk Desert Lexus responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Desert Lexus.
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
My Service Advisor, Cristian Rivera is excellent, always
helpful and quite personable. Provided constant updates and always reliable!
helpful and quite personable. Provided constant updates and always reliable!
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by Tito
Service Price Transparency
Other Employees Tagged:
Cristian Rivera
Jan 10, 2026 -
Shottenkirk Desert Lexus responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
I’ve bought five Lexus from Lexus over the years , 25 to
30 years and I am in love with the car . Every new Lexus has something to offer. There new car is always better than any other car. The staff is al
30 years and I am in love with the car . Every new Lexus has something to offer. There new car is always better than any other car. The staff is always been incredibly intelligent and very helpful and I can’t imagine ever owning any other car but Lexus.
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by bfulmer623
Service Price Transparency
Jan 06, 2026 -
Shottenkirk Desert Lexus responded
Thanks for sharing your thoughts about your experience with Shottenkirk Desert Lexus. We appreciate your business and hope to see you again soon!
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
This Lexus Dealership exceeds expectations.
Our favorite service representative, Johnny, is efficient, knowledgeable, has high integrity, and has become a friend .The experience is always plea
Our favorite service representative, Johnny, is efficient, knowledgeable, has high integrity, and has become a friend .The experience is always pleasant.
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by salsar0601
Service Price Transparency
Jan 04, 2026 -
Shottenkirk Desert Lexus responded
Thanks for sharing your thoughts about your experience with Shottenkirk Desert Lexus. We appreciate your business and hope to see you again soon!
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
Had another great service experience with Johnny.
Johnny is always very professional & willing to do whatever it takes to make it right.
Johnny is always very professional & willing to do whatever it takes to make it right.
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by RandyLC500
Service Price Transparency
Dec 27, 2025 -
Shottenkirk Desert Lexus responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Desert Lexus, we look forward to having you as a valued customer for many years to come!
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
Cameron has been my service rider for a few years and he
is outstanding. On the ball and knows his stuff.
is outstanding. On the ball and knows his stuff.
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by drannalyze
Service Price Transparency
Dec 24, 2025 -
Shottenkirk Desert Lexus responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
Friendly and knowledgeable personnel found the problem
quickly, fixed promptly and did not attempt to upsale me unnecessary services for my cars issue.
quickly, fixed promptly and did not attempt to upsale me unnecessary services for my cars issue.
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by altman.richard.1955
Service Price Transparency
Dec 18, 2025 -
Shottenkirk Desert Lexus responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Desert Lexus!
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
Christian is always great in service.
Thank you again! Wish there was a new GX there to see.
Thank you again! Wish there was a new GX there to see.
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by Brdwms
Service Price Transparency
Dec 16, 2025 -
Shottenkirk Desert Lexus responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
My first visit for my 2010 LEXUS 460GX at the
recommendation of AAA because I'm traveling and my battery was totally dead and unrechargeable. Every single member of the Shottenkirk Team was seaml
recommendation of AAA because I'm traveling and my battery was totally dead and unrechargeable. Every single member of the Shottenkirk Team was seamlessly courteous, professional, and diligent to make sure my vehicle was fully serviced and I was entirely comfortable and satisfied. Just like being at home.
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by Joseph
Service Price Transparency
Other Employees Tagged:
Phone receptionist/dispatcher, greeting service tech, others in the facility.
Dec 14, 2025 -
Shottenkirk Desert Lexus responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
Dec 14, 2025 -
Joseph responded
Absolutely outstanding service and the your entire venue was lovely and welcoming outside and inside. Thank you for your excellence.
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