Johnny has great customer service.
Smooth check in and out. Everyone is pleasant and friendly at this dealership.
Smooth check in and out. Everyone is pleasant and friendly at this dealership.
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by Ccab3
Service Price Transparency
Dec 10, 2025 -
Shottenkirk Desert Lexus responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
Always great service here, everyone is super helpful and
friendly. Love this dealership! Thank you guys!
friendly. Love this dealership! Thank you guys!
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by nurseborunda
Service Price Transparency
Other Employees Tagged:
Cameron
Dec 02, 2025 -
Shottenkirk Desert Lexus responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
Yesterday I had a dead battery.
I had the auto club tow me over to Shottenkirk desert Lexus. I picked up
My car today and the bill was a bit lower than the estimate. Thank-you Scot
I had the auto club tow me over to Shottenkirk desert Lexus. I picked up
My car today and the bill was a bit lower than the estimate. Thank-you Scott and Shottenkirk Desert Lexus!
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by Govinsky
Service Price Transparency
Nov 23, 2025 -
Shottenkirk Desert Lexus responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
Nov 23, 2025 -
Govinsky responded
Great dealership both for sales and repairs.
The whole experience was five-star from start to finish.
Johnny was fantastic. He kept me updated, checked in when he had questions, and made sure everything was handled correctly. Super polite, profes
Johnny was fantastic. He kept me updated, checked in when he had questions, and made sure everything was handled correctly. Super polite, professional, and just really easy to work with.
Overall, great customer service and a very positive experience. I truly appreciated how well everything was handled.
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by AR
Service Price Transparency
Nov 23, 2025 -
Shottenkirk Desert Lexus responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Desert Lexus. We look forward to having you as one of our valued customers for many more years to come!
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
Shottenkirk Lexus has been my dealership and repair shop
for more than 5 years. The service is impeccable. Very professional with people that seem to have a sense of pride in their work. At your first oppor
for more than 5 years. The service is impeccable. Very professional with people that seem to have a sense of pride in their work. At your first opportunity move all your Lexus service needs to Shottenkirk Lexus. If your purchasing a car try Lexus you will not be disappointed.
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by Bruce Lapointe
Service Price Transparency
Other Employees Tagged:
Scott Farnsworth
Nov 20, 2025 -
Shottenkirk Desert Lexus responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
Beautiful clean dealership with excellent customer
service area.
All employees I have dealt with are customer focused friendly and knowledgeable… very professional in terms of Sales and Service Non
service area.
All employees I have dealt with are customer focused friendly and knowledgeable… very professional in terms of Sales and Service Non routine service requirements are explained before service begins as well as estimated cost. Would highly recommend this dealership.
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by JimFinkel
Service Price Transparency
Nov 13, 2025 -
Shottenkirk Desert Lexus responded
Thanks for sharing about your experience with Shottenkirk Desert Lexus. We appreciate your business and hope to see you again soon!
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
Professionalism, and friendliness of the dealership staff
and the cleanest of the dealership made my experience wonderful.
and the cleanest of the dealership made my experience wonderful.
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by Poist1014
Service Price Transparency
Nov 09, 2025 -
Shottenkirk Desert Lexus responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
Great customer service, Cameron was really helpful, kind
and with great attitude. He answered all my questions.
and with great attitude. He answered all my questions.
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by Lily
Service Price Transparency
Other Employees Tagged:
Reuben Quezada, Cameron
Oct 31, 2025 -
Shottenkirk Desert Lexus responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Desert Lexus!
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
I would like to think Cameron Safley.
He was very professional and also was very helpful. I will bring my car back to this dealership for service.
He was very professional and also was very helpful. I will bring my car back to this dealership for service.
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by Toddarellanes24
Service Price Transparency
Other Employees Tagged:
Reuben Quezada, Cameron Safley.
Oct 28, 2025 -
Shottenkirk Desert Lexus responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
We have been to several Lexus dealerships around Southern
California and Shottenkirk Lexus is the best we have experienced. Shottnkirk Desert Lexus has a great service department that earns our trust and ap
California and Shottenkirk Lexus is the best we have experienced. Shottnkirk Desert Lexus has a great service department that earns our trust and appreciation every time.
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by derek.parsell
Service Price Transparency
Other Employees Tagged:
Reuben Quezada, Cameron Safley
Oct 27, 2025 -
Shottenkirk Desert Lexus responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Desert Lexus.
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!