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Johnny Torrez

Overview Reviews (315)

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Johnny Torrez

Johnny Torrez | Page 7

Service Advisor

Spreen Honda Loma Linda

25050 Redlands Blvd
Loma Linda, CA 92354

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315 Reviews

Overview Reviews (315)

not yet
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315 Reviews

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315 Reviews of Johnny Torrez

January 26, 2022

Dealership Rating

Employee Rating

This dealership has a well organized establishment and they are also friendly with good customer service they are also friendly with good customer service More

by HAYLIN.VELAZQUEZ

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Matt Humphrey, Carina Lopez , Kellsea Salais

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Jan 26, 2022 -

Spreen Honda Loma Linda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 19, 2022

Dealership Rating

Employee Rating

The service was very quick and helpful. I would recommend to others with no question. to others with no question. More

by JACOBDODGERS13

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 19, 2022 -

Spreen Honda Loma Linda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spreen Honda Loma Linda.

January 17, 2022

Dealership Rating

Employee Rating

Great service and friendly people. They are always welcoming when you arrive for your service welcoming when you arrive for your service More

by MINNILOUISE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 18, 2022 -

Spreen Honda Loma Linda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 07, 2022

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Employee Rating

I say yes with apprehension because of my last two experiences at Spreen. My car was returned to me with dirty hand prints on the windows and the hood. My paper work stated the car would be washed. Th experiences at Spreen. My car was returned to me with dirty hand prints on the windows and the hood. My paper work stated the car would be washed. The last time I took it in for a new starter. When I received my car the drivers side armrest was covered with black greasy finger marks. I have been going to Spreen for many years and I am disappointed how the service has changed. I believe the employee who works with you should inspect the car to make sure things are in order More

by SHORTLEGS1938

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Rachelle Roberts

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Jan 07, 2022 -

Spreen Honda Loma Linda responded

Thank you so much for your helpful feedback. We are sorry to hear that you didn't have the best experience recently here at Spreen Honda Loma Linda. Please don't hesitate to reach out if you would be willing to discuss this in more detail. We would appreciate the opportunity to see if there is anything we can do to turn this around for you.

January 04, 2022

Dealership Rating

Employee Rating

Best experience ever I love these guys and gals they are really friendly and honest really friendly and honest More

by PANDJGOLD

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jim Schultz, Rachelle Roberts, Jesse Mendoza , Tony Ayala, Adam Garcia, Danny Nanhthadet, Sebastian Peronace

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Jan 04, 2022 -

Spreen Honda Loma Linda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spreen Honda Loma Linda, we look forward to having you as one of our valued customers for many more years to come!

January 04, 2022

Dealership Rating

Same day, second time around problem was fixed. Need to update restrooms - remodel of facility is nice, but now you need to spend some money on the restrooms. update restrooms - remodel of facility is nice, but now you need to spend some money on the restrooms. More

by mdoyle89037

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

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Jan 04, 2022 -

Spreen Honda Loma Linda responded

We are very happy to hear Johnny provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 26, 2021

Dealership Rating

Employee Rating

Very nice and very helpful for me to make my trip worthwhile. Parts department was helpful. worthwhile. Parts department was helpful. More

by keeperzz

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Steve Dockery, Jim Schultz, Carina Lopez, Rachelle Roberts, Jesse Mendoza , Tony Ayala, Adam Garcia, Jay Garcia, Danny Nanhthadet

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Dec 26, 2021 -

Spreen Honda Loma Linda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 17, 2021

Dealership Rating

My service was fast and friendly and my car was fixed fast I didn't have to wait long fast I didn't have to wait long More

by JOHNSONDY3

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 18, 2021 -

Spreen Honda Loma Linda responded

Thank you for taking the time to leave us a review! We appreciate your business, and we look forward to having you as one of our valued customers for years to come.

December 08, 2021

Dealership Rating

Employee Rating

Very reliable, Professional and very friendly staff! Thank you for your service, will recommend the place. Thank you for your service, will recommend the place. More

by AYNDABMB

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jim Schultz, Jesse Mendoza , Tony Ayala

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Dec 08, 2021 -

Spreen Honda Loma Linda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tony, Jess and our team met your expectations. Thank you again for choosing Spreen Honda Loma Linda, we look forward to having you as one of our valued customers for many more years to come!

December 03, 2021

Dealership Rating

Everything was good until they tried to charge me almost $1000 for some spark plugs and adjustment of the valves. I know for a fact that the price for labor for all of the work goes for about $250 so I wasn $1000 for some spark plugs and adjustment of the valves. I know for a fact that the price for labor for all of the work goes for about $250 so I wasn’t about to get ripped off. More

by WEST972003

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 05, 2021 -

Spreen Honda Loma Linda responded

We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly.