Jolie Carroll
Jolie Carroll at Germain Mazda West

Jolie Carroll

Service Writer

Germain Mazda West

1345 Automall Parkway
Columbus, OH 43228

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4.9
32 Reviews
4.9

32 Reviews

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32 Reviews of Jolie Carroll

August 12, 2025

Dealership Rating
Employee Rating

I am continually impressed by the professionalism of Ron and his team. Jolie is very adept at tech matters, and the whole team is more than accommodating and attentive every time I visit the dealership More

by PHILIPCARTER3467
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 13, 2025

Germain Mazda West responded

Thank you for your feedback and continued trust in our team! We truly appreciate your kind words, and we'll be sure to pass along the kudos to Ron, Jolie, and the rest of our crew. See you next time at Germain Mazda West! Safe travels!

August 12, 2025

Dealership Rating
Employee Rating

Great service. People there is so nice and fast.and detailed with my car thank you More

by Brod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Philip Ramirez, Jacob Warden

Aug 13, 2025

Germain Mazda West responded

Thank you, Brod, for reviewing Germain Mazda West!

August 11, 2025

Dealership Rating
Employee Rating

I am very pleased with the professional work done by all service staff fixing my late model Mazda. My car was properly repaired and continues to run well. More

by Dacardwell
Recommend Dealer
Yes

Other Employees Tagged: Ron Pineda

Aug 12, 2025

Germain Mazda West responded

We’re grateful for your feedback and so pleased you are satisfied with the work from our team! Please let us know if there is anything else we can do for you in the future at Germain Mazda West.

August 07, 2025

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Employee Rating

Always fast and great service with Germain Mazda West! Wouldn’t take my car anywhere else. More

by SPENCERSMITH0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Efrain Hidalgo, Ron Pineda

Aug 11, 2025

Germain Mazda West responded

Thanks so much, Spencer. We look forward to your next visit to Germain Mazda West!

August 03, 2025

Dealership Rating
Employee Rating

Everything was great, scheduling service is a hassle and I didn't get a new sticker after my oil change. Other than that it was a great experience. More

by iamryan1905
Recommend Dealer
Yes

Other Employees Tagged: Jolie Carroll

Aug 06, 2025

Germain Mazda West responded

Thank you for your feedback! We’re glad your experience was overall great and we’ll work on making scheduling smoother at Germain Mazda West. We look forward to serving you again! Safe travels!

July 31, 2025

Dealership Rating
Employee Rating

Mazda West has maintained the standard of service that I have come to expect from the Germain dealerships. I am very pleased with the Mazda West experience. I brought my CX30 in for a recall. The work was d More

by WINSLOW551
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Bechtel

Aug 01, 2025

Germain Mazda West responded

We're so pleased to hear you're satisfied with our service at Germain Mazda West! Thank you for trusting us with your CX-30. See you next time!

July 29, 2025

Dealership Rating
Employee Rating

It was ok. Just a routine visit for an oil change Everybody was friendly and helpful More

by g.dgreen
Recommend Dealer
Yes

Other Employees Tagged: Jolie Carroll

Jul 30, 2025

Germain Mazda West responded

Thank you for reviewing Germain Mazda West! Let us know if there's anything else we can do for you, and have a wonderful day!

July 27, 2025

Dealership Rating
Employee Rating

Everything was professional and l was kept informed. They all did a great job. Thank you More

by RANDGLUDWICK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Conor O'Leary, Efrain Hidalgo

Jul 29, 2025

Germain Mazda West responded

Thanks for choosing Germain Mazda West and sharing your superb experience with our team!

July 24, 2025

Dealership Rating
Employee Rating

Services were completed as requested in a timely manor. Jolie Carroll was helpful in understanding our service needs. More

by adkinsgreg55
Recommend Dealer
Yes

Other Employees Tagged: Jolie Carroll

Jul 24, 2025

Germain Mazda West responded

Thank you for sharing your experience! We are happy to hear you were in good hands with Jolie and the rest of our team! We hope to welcome you back to Germain Mazda West next time!

July 23, 2025

Dealership Rating
Employee Rating

Very personable staff. All that I have came in contact with went above and beyond! More

by HADDOX_ASHLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 23, 2025

Germain Mazda West responded

The team at Germain Mazda West loves seeing great reviews! Thank you!

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