Jolie Carroll
Jolie Carroll at Germain Mazda West

Jolie Carroll

Service Writer

Germain Mazda West

1345 Automall Parkway
Columbus, OH 43228

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4.9
35 Reviews
4.9

35 Reviews

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35 Reviews of Jolie Carroll

September 29, 2025

Dealership Rating
Employee Rating

Great experience all the way through! !! I will return! Three cheers for your team at Mazda West! More

by ANEHENRICKS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Skyler Pollock, Efrain Hidalgo

September 07, 2025

Dealership Rating
Employee Rating

Fit me in last minute, I left in a clean car in around an hour More

by Jpbechtel2323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2025

Germain Mazda West responded

Thank you for your kind words. We look forward to seeing you again at Germain Mazda West!

August 27, 2025

Dealership Rating
Employee Rating

Jo was great to work with. Very communicative and willing to help with any questions through the service process. More

by OGRAGO
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ron Pineda

Aug 27, 2025

Germain Mazda West responded

Thank you for sharing your experience! We're glad Jo and our service team made the process seamless at Germain Mazda of Columbus. We hope to see you again down the road! Safe travels!

August 12, 2025

Dealership Rating
Employee Rating

I am continually impressed by the professionalism of Ron and his team. Jolie is very adept at tech matters, and the whole team is more than accommodating and attentive every time I visit the dealership More

by PHILIPCARTER3467
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 13, 2025

Germain Mazda West responded

Thank you for your feedback and continued trust in our team! We truly appreciate your kind words, and we'll be sure to pass along the kudos to Ron, Jolie, and the rest of our crew. See you next time at Germain Mazda West! Safe travels!

August 12, 2025

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Employee Rating

Great service. People there is so nice and fast.and detailed with my car thank you More

by Brod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Philip Ramirez, Jacob Warden

Aug 13, 2025

Germain Mazda West responded

Thank you, Brod, for reviewing Germain Mazda West!

August 11, 2025

Dealership Rating
Employee Rating

I am very pleased with the professional work done by all service staff fixing my late model Mazda. My car was properly repaired and continues to run well. More

by Dacardwell
Recommend Dealer
Yes

Other Employees Tagged: Ron Pineda

Aug 12, 2025

Germain Mazda West responded

We’re grateful for your feedback and so pleased you are satisfied with the work from our team! Please let us know if there is anything else we can do for you in the future at Germain Mazda West.

August 07, 2025

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Always fast and great service with Germain Mazda West! Wouldn’t take my car anywhere else. More

by SPENCERSMITH0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Efrain Hidalgo, Ron Pineda

Aug 11, 2025

Germain Mazda West responded

Thanks so much, Spencer. We look forward to your next visit to Germain Mazda West!

August 03, 2025

Dealership Rating
Employee Rating

Everything was great, scheduling service is a hassle and I didn't get a new sticker after my oil change. Other than that it was a great experience. More

by iamryan1905
Recommend Dealer
Yes

Other Employees Tagged: Jolie Carroll

Aug 06, 2025

Germain Mazda West responded

Thank you for your feedback! We’re glad your experience was overall great and we’ll work on making scheduling smoother at Germain Mazda West. We look forward to serving you again! Safe travels!

July 31, 2025

Dealership Rating
Employee Rating

Mazda West has maintained the standard of service that I have come to expect from the Germain dealerships. I am very pleased with the Mazda West experience. I brought my CX30 in for a recall. The work was d More

by WINSLOW551
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Bechtel

Aug 01, 2025

Germain Mazda West responded

We're so pleased to hear you're satisfied with our service at Germain Mazda West! Thank you for trusting us with your CX-30. See you next time!

July 29, 2025

Dealership Rating
Employee Rating

It was ok. Just a routine visit for an oil change Everybody was friendly and helpful More

by g.dgreen
Recommend Dealer
Yes

Other Employees Tagged: Jolie Carroll

Jul 30, 2025

Germain Mazda West responded

Thank you for reviewing Germain Mazda West! Let us know if there's anything else we can do for you, and have a wonderful day!

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