252 Reviews
Write a Review252 Reviews of Jon "JR" Rauch
September 01, 2020
Don't let the smiles and fake "we are going to help you get into a car" facade. They will definitely get you into a car, but it probably had any service codes reset prior to driving and has wheels and rims get into a car" facade. They will definitely get you into a car, but it probably had any service codes reset prior to driving and has wheels and rims not meant for the car thrown on it, making it not safe to drive. I went into them in a vulnerable position - having just had a car's engine go out, just moving into a new apartment with a new job, which in order to keep I needed reliable transportation. I have now come to realize how dumb sharing that info with them was, as they convinced me that with my credit and lack of experience at said new job, this 2016 Ford Focus was my only option. I went in the next day after I bought it, stating there was a shake when you hit 55 mph and the clutch system or transmission was acting funny, oh! and the check engine light, that they probably reset before having me drive it, turned on. They gave me the run around for literal MONTHS about fixing it and said they would help, only to not return phone calls and spit out empty promises about helping. Now, I am going to be having my first child in a few months and have a vehicle I don't feel safe driving in, that was way more than I even wanted to pay for. The shake in my vehicle has gotten way worse, to the point where anyone who gets in my vehicle or drives it wants to pull over because they think my tires are going to fall off. I highly recommend going elsewhere if you are in a position like I was and are needing something reliable. There's no reason I should have to replace the clutch system in a car I haven't even had 6 months. They just want your money and aren't willing to help when they get caught being frauds. Buy at your own risk, I suppose! More
August 22, 2020
It was a very relaxed atmosphere without any pressure sales at all. Very friendly staff. JR was great to work with. Would definitely recommend this business. sales at all. Very friendly staff. JR was great to work with. Would definitely recommend this business. More
Other Employees Tagged: JR
July 11, 2020
Jackson Auto always takes good care of their customers and always ensures they are satisfied all around! I was able to find something I love and they were able to tailor to my needs! I will always recomme and always ensures they are satisfied all around! I was able to find something I love and they were able to tailor to my needs! I will always recommend this dealership! Jackson Auto for Life!! More
July 11, 2020
Words can't express my awesome experience at Jackson's Auto East. Great Customer Service! keep up the good work will recommend Jackson Auto East. Auto East. Great Customer Service! keep up the good work will recommend Jackson Auto East. More
Other Employees Tagged: Peggy Mulligan, Gary S., Leonard Sutherland , John Sr. and Stephanie Rauch
July 04, 2020
I was looking for a suv and I found what I was looking for here. Everyone that worked there were all very friendly. I will be going back there to look for a car for my son. for here. Everyone that worked there were all very friendly. I will be going back there to look for a car for my son. More
July 02, 2020
Great people to work with! Friendly atmosphere. We came down from Duluth. Would definitely look at buying another car here! Thank you Jackson Auto East! down from Duluth. Would definitely look at buying another car here! Thank you Jackson Auto East! More
Other Employees Tagged: Peggy Mulligan, Gary S.
June 25, 2020
Gary was very friendly upfront and patient with me and my husband.. He made the process quick and easy... Loved doing business with Jackson Auto husband.. He made the process quick and easy... Loved doing business with Jackson Auto More
Other Employees Tagged: Peggy Mulligan, Gary S., Leonard Sutherland
May 12, 2020
They were really nice help me find a nice car low mileage and low card note. I was in and out fast I will be going back for a upgrade. I dont have any credit so they also worked with me. and low card note. I was in and out fast I will be going back for a upgrade. I dont have any credit so they also worked with me. More
Other Employees Tagged: Gary S., Leonard Sutherland
May 11, 2020
I'm So Thankful I had been to one other dealership before going to Jackson Auto East and was told they could no help me base on my recent situation. But I walked into I had been to one other dealership before going to Jackson Auto East and was told they could no help me base on my recent situation. But I walked into Jackson Auto East, told them what I needed and how much I was willing to put down and they came back with what I needed. They were friendly, courteous of my situation, and fast acting. If you need a car that's reliable and what you need, so to Jackson Auto East. More
Other Employees Tagged: Gary S., Leonard Sutherland

