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Jon McFarland
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736 Reviews
736 Reviews
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736 Reviews of Jon McFarland
September 24, 2023
Courteous. Didn't take too long. The money lady could have been more pleasant. Sour puss! one problem you wouldn't take on but was given a website to try, Didn't take too long. The money lady could have been more pleasant. Sour puss! one problem you wouldn't take on but was given a website to try, More
by herds
Verified CustomerOther Employees Tagged: AUSTIN Conte
Helpful 
September 23, 2023
I have been a Columbia customer for 20 years and always had a good experience. This time the service reps were rude, unfamiliar with their own processes, I was denied a " complimentary" maintenance service had a good experience. This time the service reps were rude, unfamiliar with their own processes, I was denied a " complimentary" maintenance service that was due me and an oil change took 2 1/2 hours when they were not busy. More
by Garythacker5
September 23, 2023
Wonderful dealership ! The people are friendly and trustworthy and they treat you with respect. Janie is a specific example of this. He’s always supportive and accommoda The people are friendly and trustworthy and they treat you with respect. Janie is a specific example of this. He’s always supportive and accommodating to his customers . He won’t try to up charge you for services that are not necessary. I always have a positive interface with the Service advisors there. More
by PA8912
Other Employees Tagged: Alex
September 22, 2023
Staff is very efficient and reliable. Scheduling the service online was easy. It was convenient to have an after hour. drop off available. The technician explained in detail the work t Scheduling the service online was easy. It was convenient to have an after hour. drop off available. The technician explained in detail the work that was recommended with a 30,000 mile maintenance appointment for 2020 PALISADE. More
by gneilbin
September 22, 2023
The customer service reps are always very friendly. I waited on my car and the experience was enjoyable between the wait time and amenities at the dealership. My one issue is that on my last 3 visits, I waited on my car and the experience was enjoyable between the wait time and amenities at the dealership. My one issue is that on my last 3 visits, the maintenance tech said my tires were in the orange, and should be replaced soon. But on this visit they’re magically in the green with at least half of their life left. I was fully prepared to receive quotes for new tires. I just don’t like the inconsistency. More
by mmless18
September 22, 2023
I love Columbia! ! Always helpful and great employees. Everyone is always super helpful and friendly. Jack at the Acura store is the best! ! Always helpful and great employees. Everyone is always super helpful and friendly. Jack at the Acura store is the best! More
by Jack
Other Employees Tagged: Jack McFarland
September 22, 2023
They took 2 hours for a service that always took 50 mins in others service providers. Obviously, it took two hours as the service guys stopped like 3 times to smoke during those 2 hours. I could see that wi in others service providers. Obviously, it took two hours as the service guys stopped like 3 times to smoke during those 2 hours. I could see that with my own eyes. Of course, they charged according to those labor hand hours, therefore brutally expensive. Never coming back. More
by Alberto Ocana
