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Jon Mertz
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52 Reviews
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52 Reviews of Jon Mertz
April 19, 2019
came in for tire rotation and fluid check Happy with service Toyota of Knoxville has all way did good service and straight forward Lauren was very professional she reviewed all work done were the tire wear was p Toyota of Knoxville has all way did good service and straight forward Lauren was very professional she reviewed all work done were the tire wear was plus were the brake pad wear was and top off all the fluids Good service Thanks Todd More
by camry15
Other Employees Tagged: Chloe R , Lauren Baugher
Helpful 
April 09, 2019
Excellant Service!!! Jon was super helpful and professional! He reviewed all the details of the recall on my Prius and gave me an accurate time frame for the work to be co Jon was super helpful and professional! He reviewed all the details of the recall on my Prius and gave me an accurate time frame for the work to be completed. Great communication, great service. Thank you Toyota of Knoxville!!! More
by DavidBC
March 28, 2019
Awesome customer service Great customer service John was very polite and professional. He worked my vehicle in for an oil change and tire roatation. I am very satisfied with m Great customer service John was very polite and professional. He worked my vehicle in for an oil change and tire roatation. I am very satisfied with my service More
by Vanlewtracie
March 12, 2019
Services We have been bringing all are Toyota to this delearship for services.just so that you know we have a trust in management Been buying Toyota from last We have been bringing all are Toyota to this delearship for services.just so that you know we have a trust in management Been buying Toyota from last 21 yrs More
by ANDYLPA
February 13, 2019
OIL CHANGE, TIRE ROTATION, NEW WIPER BLADES, INSPECTION VERY GOOD. DID IT IN GOOD TIME AND WASHED THE CAR FOR ME. VERY GOOD SERVICE. I WAS TREATED VERY WELL AND EVERYTHING I REQUESTED WAS DONE. VERY PLE VERY GOOD. DID IT IN GOOD TIME AND WASHED THE CAR FOR ME. VERY GOOD SERVICE. I WAS TREATED VERY WELL AND EVERYTHING I REQUESTED WAS DONE. VERY PLEASED WITH THE OVERALL SERVICE AND TIMELINESS. More
by ALEX
February 11, 2019
Quick and courteous I was taken care of right away. Staff was very friendly. A shuttle ride back to work was provided. I got a message letting me know the car was ready. I was taken care of right away. Staff was very friendly. A shuttle ride back to work was provided. I got a message letting me know the car was ready. Picking it up was quick. It was a great experience with no inconvenience to me! More
by Shadow
February 10, 2019
Helpful, courteous, affordable Their service is always excellent. I've been a customer for over 6 years. I've always had good experiences at this dealership. I bought my suv here. Their service is always excellent. I've been a customer for over 6 years. I've always had good experiences at this dealership. I bought my suv here. More
by Rav4girl
January 26, 2019
Good dealership Everything was done as expected. I have come to count on Toyota Knoxville to do a good job and that has usually happened for the last 25 years. Everything was done as expected. I have come to count on Toyota Knoxville to do a good job and that has usually happened for the last 25 years. More
by Kate57
January 01, 2019
Could not get service Came into the dealership 5 days ago to get my Toyota Tacoma serviced for the 55000 mile checkup the truck is in warranty the the service man basically Came into the dealership 5 days ago to get my Toyota Tacoma serviced for the 55000 mile checkup the truck is in warranty the the service man basically told me he did not have time to fool with it. And he drove through the shop then pulled it around front reset the service light and walked off. Then they proceeded to wait on a lady behind me an older Camry and serviced her car she did not have an appointment because I asked her and I did not either so what. I'm guessing was they could charge her a lot and not make any money off the warranty More
by Phillip318
December 13, 2018
Happiness is a new Highlander We were very please with the courteous and unhurried manner in which the discussions about purchasing a new highlander were conducted. We were cons We were very please with the courteous and unhurried manner in which the discussions about purchasing a new highlander were conducted. We were considering several options, and revisited the Toyota Knoxville several times, while we were working though them to get the ideal choice. Toyota personnel, especially Casey Allen, were very patient and willing to spend time with us while we worked to a decision. Casey's willing to work with us was an important part of us buying at Toyota Knoxville. We are extremely please with our final choice of the 2019 Highlander Limited and with our experience in obtaining it at Toyota Knoxville. More
by Dave
Other Employees Tagged: Jim Glenn, Andy Bolt, Austin Davis, Casey Allen, Josh Sands
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