Jon Morris

Amazing service. Mr. Witherspoon was polite and professional.. very patient with questions on the car and finance. Warm welcome to Lexus and complementary coffee and Mr. Witherspoon was polite and professional.. very patient with questions on the car and finance. Warm welcome to Lexus and complementary coffee and snacks. I feel very comfortable working with Mr. Witherspoon on my next vehicle purchase. More

Report | Print

Connie was knowledgeable and made me feel listened too and not once did I feel pressured to do something, instead much like a healthly "patient- physician" type dynamic i was given information and guidanc and not once did I feel pressured to do something, instead much like a healthly "patient- physician" type dynamic i was given information and guidance on options and listened to on my thoughts and requests. Additionally Connie has impecable interpersonal skills. Connie deserves a big raise. She is amazing. More

Report | Print

Earl was absolutely amazing—he made the whole process so easy! Thanks to Earl and the entire Lexus of Akron team, my purchase was smooth and stress-free. I was also given a very fair value for my trade-in, easy! Thanks to Earl and the entire Lexus of Akron team, my purchase was smooth and stress-free. I was also given a very fair value for my trade-in, which I truly appreciate. Ruth in finance was wonderful as well—she even went the extra mile to get me a discount on my GAP insurance. Thank you, Lexus of Akron! My husband and I will definitely be back when we’re in the market for another vehicle. More

Report | Print

Nikolas, Norman and Jon are truly amazing representatives of Lexus. Chris is a amazing mechanic, he diagnosed the problem and replaced the wheel bearing. My car handled like a new car. I am totally impress of Lexus. Chris is a amazing mechanic, he diagnosed the problem and replaced the wheel bearing. My car handled like a new car. I am totally impressed. Nikolas always sets me up with the best. Thank you Lexus for such fine service people! More

Report | Print

Love the dealership and everyone that works there. Always a positive experience. Always feel important. Always a positive experience. Always feel important. More

Report | Print

Pete and his team do an amazing job! Ruth, Drew, Joe and both Pete's are all amazing! Great experience and highly recommend! Ruth, Drew, Joe and both Pete's are all amazing! Great experience and highly recommend! More

Report | Print

It was a pleasure doing business with the Akron Lexus dealership and with my salesperson Kristen Barrett! Roni, Jon and Tim were also great and all were very professional! I hadn’t purchased a vehicle dealership and with my salesperson Kristen Barrett! Roni, Jon and Tim were also great and all were very professional! I hadn’t purchased a vehicle for a very long time and left feeling confident that they valued me as a customer!! I would recommend them and the dealership to anyone looking for exceptional treatment! More

Report | Print

Service is always great! Thank you for making time on a short notice!! Everyone is always welcoming and helpful. Thank you for making time on a short notice!! Everyone is always welcoming and helpful. More

Report | Print

From the time I walked in and until I left, everyone with whom I interacted were very positive and helpful. When I entered the building, the receptionist immediately greeted me and ask how she could help. whom I interacted were very positive and helpful. When I entered the building, the receptionist immediately greeted me and ask how she could help. Shelley Turpin, a sales representative immediately walked towards me and introduced herself. She listened attentively and ask me clarifying questions which was very helpful. I explained that I wanted to sit in a Lexus is 350.tp see if I could see over the hood as well as get in and out of it comfortably. I'm short and also have had back surgery so I frequently have difficulty getting in and out of my friends' cars, No is 350s were available, but a 2025 was being delivered the next week so Shelley would call me when a car was available to drive. However Lexus 2022 was available for me to drive which I actually preferred. Shelley made an appointment for me to drive the car and the rest is history. I bought it that day! Shelley didn't high pressure me into purchasing the car .She answered my questions and provided me with additional information about how cars are pre certified through Lexus which is quite impressive. It was obvious to me she wanted me to be an informed buyer so I would have my needs met and be satisfied with my purchase. Shelley actually cared about me I was more than a sale! I will definitely recommend to my family and friends who are interested in buying a car to consider purchasing a Lexus and to seek out Shelley to help them explore their needs and find the car that will best serve them. On November 20, 2024 when I was surprised by the dramatic presentation of my "new" car. This will be something that I will always treasure. Thank you to Lexus and all the employees who make the purchase of a Lexus a memorable, positive and way over and above my expectations!! More

Report | Print

The entire staff was amazing in dealing with our issue and resolved it in a timely matter and resolved it in a timely matter More

Report | Print