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Jon Novak
Jon Novak at Phillips Chrysler Jeep Dodge Ram

Jon Novak

BDC/Internet Manager

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

Contact Me
4.1
68 Reviews

Dealership Experience

11 yrs

Industry Experience

11 yrs

Specialties & Trainings

Ram Expert

Commercial Sales Certified

4.1

68 Reviews

Write a Review

68 Reviews of Jon Novak

May 30, 2025

Dealership Rating
Employee Rating

Great dealership & great people. Very pleased with the purchase and especially Kevin Roberts for working the numbers to accommodate my budget. More

by BLiss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Washburn, Kevin Roberts, ALEXIS DIAZ

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May 30, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Phillips Chrysler Jeep Dodge Ram are glad to have you as a customer. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

May 14, 2025

Dealership Rating
Employee Rating

I found this dealer to be one who I can count on to have trucks in the size and style I prefer. More

by goodapplehomes@gmail.com
Recommend Dealer
Yes

Other Employees Tagged: Todd Phillips, Adrauth Perez, Laura Batten

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May 15, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

May 14, 2025

Dealership Rating
Employee Rating

They did not reset the required maintenance code Keep on, and I will not know when I have to visit them again when the next one occupies More

by adanmarquez773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Cherry, Dale Coleman, Don Wulff, Henry Cherry, Susanna Vann-Parrott

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May 15, 2025

Phillips Chrysler Jeep Dodge Ram responded

Adan, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Gary Winkler Service Manager (352) 732-7577 ext 107

March 30, 2025

Dealership Rating
Employee Rating

The service department was great. The parts department manager assisted me with my issues. However the fact that the decision for pricing icones from Central office is a shame to all More

by FOURDSANDR112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 30, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

March 02, 2025

Dealership Rating
Employee Rating

Had a lot of issues with our vehicle went back a number of times they said each time issue was cleared up but it wasn’t will see this time More

by LALEWIS228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Roberts, Ruth Vivian Garcia, Sonny Wallace

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Mar 03, 2025

Phillips Chrysler Jeep Dodge Ram responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Gary Winkler Service Manager (352) 732-7577 ext 107

November 28, 2024

Dealership Rating
Employee Rating

Service at this dealership has always been great, friendly staff that keep me informed of the progress of my vehicle. I recommend Phillips for any services you may need or trading your ride in on a n More

by FONAPOOH7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cherry, Brian Baker, Dale Coleman, Lou Deleo, Kevin Roberts, Henry Cherry, Sonny Wallace

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Dec 01, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

November 03, 2024

Dealership Rating
Employee Rating

Charge me for warranty work. Did work without my approval. This. Dealership sucks and I'll never Go there again. More

by MONTANACOOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Cherry, Dale Coleman, Lou Deleo, Don Wulff, Henry Cherry

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Nov 07, 2024

Phillips Chrysler Jeep Dodge Ram responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Gary Winkler Service Manager (352) 732-7577 ext 107

October 31, 2024

Dealership Rating
Employee Rating

In and out for an oil change and tire rotation and watched a Marvel Movie. More

by rcramm76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura Batten, Brandon White

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Oct 31, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

October 08, 2024

Dealership Rating
Employee Rating

This is a great dealership to buy your Dodge Chrysler Jeep vehicle. They are always fair and treat you with respect. The sales staff is very knowledgeable of all of their vehicles as I put them to the te More

by KARIWORLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cherry, Dale Coleman, Lou Deleo, Joe Washburn, Kevin Roberts, Don Wulff, Henry Cherry, Sonny Wallace

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Oct 08, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

October 06, 2024

Dealership Rating
Employee Rating

I have purchased several vehicles from Chrysler Jeep dodge ram and they always treat me like the most important guest when I come in for service More

by JIMGOGUEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cherry, Brian Baker, Don Wulff, Michael Stickley

Report | Print
Oct 07, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

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